PROFESSIONAL SUMMARY

WORK HISTORY

SKILLS

MYTHALI MANGADUSUNDARA

Plano, TX C: 408-***-**** ac0fv8@r.postjobfree.com Detail-oriented, motivated individual with experience in Quality Assurance area and exceptional communication, test management and organizational skills looking for a Test Manager position.

Over 12 years of experience in the field of Software Quality Assurance involved in all dimensions of Functionality, Integrati on, Data, Usability, Security & Performance. Provided technical guidance to the testing team to ensure the quality assurance execution phase is performed according to the developed test strategy and test plan;

Participate in Business Requirement Review meetings; prepare Rough Order of Magnitude (ROM) for new projects /proposals. Hands-on experience in Requirements Analysis for ambiguity and other testing strategy such as Enterprise Testing Strategy, Risk -Based Testing Strategy and Work Product Review

Prepare project estimates using TESTIMATE tool and Application Development Estimation Tool (ADET) to provide a consistent approach for estimating effort, risk, cost and price for the new projects.

Possess excellent management and analytical skills to handle concurrent projects, task prioritization, resource allocations and meet business expectations

Hands on experience with Airlines domain (CREW Applications and Flight Operations), FICO Products, Salesforce.com, Firepond CPQ, Big Machines and Apttus Contract Management suite of applications

Excellent communication skills, ability to manage concurrent projects with small to larger teams; Extensively worked on Global delivery service model.

Microsoft Project & Visio, Microsoft Office Package, Microsoft Outlook Operating Systems Windows 7,8, UNIX

Testing Types: Functional, System Integration, Data, User Acceptance, Regression, Performance and Automation. QA Tools: Load Runner (Protocols - Web HTTP/HTML, Web Click and Script, Web Services, Windows Sockets, Truclient AJAX IE / Firefox), Selenium, Unified Functional Testing Tool. Requirements/Defect Tracking Tools: Rally, Quality Center/ Application Life cycle Management, Test Director, Source Forge, Test Track Pro, Remedy Client

Programming Languages C, C++, JavaScript, SQL, PL/SQL; SQL Navigator 5.5, Salesforce.com CRM (Data Loader/Explorer), TIBCO Administrator, Crystal Reports, SABA Learning Management System; Databases SQL Server, MS Access, Oracle 11.5.9 Management Skills: Estimation & Accounting, Test Planning, Test Execution, Test Strategies, Risks/Issue Tracking & Management, Resource Management.

Test Manager, HP Enterprise Services LLC – Plano, TX Nov 2008 to Current Client - American Airlines:

Actively participating in the second phase of the merger project with Requirements analysis and Test Planning phase. Part of the American Airlines - US Airways Merger Integration Project (2015-2016);

Played vital role as Test Manager for the Crew Team which involves integration of multiple groups, applications and data integration points throughout End to End Integration Testing.

Led the project team in translating requirements into testing project plan and executing project plan to achieve project testing objectives Reviewed and analyzed test results to confirm, establish, and communicate the cause of the discrepancy.

Additionally Performed the Defect Manager role for the Integration Project, planned triage calls, worked with triage team members on the open defects for resolution and provided daily/weekly metrics Client - Fair Isaac and Company (FICO) :

Requirements review, test planning & execution, dashboard presentation for FICO clients using Rally. Managed QA test cycle for concurrent projects including functionality and Integration testing.

Played Independent role in Development of Automation Suite for FICO Product testing using Selenium IDE (Integrated Development Environment) Tool.

Extensive Web Service Testing using SOAP UI for individual modules within the project. Client - Symantec Corporation: Duration with Client- Symantec Corp,

Assisted the Test Management team with maintaining the Outlook / Financial files monthly to maintain and handle testing team resourcing needs.

Responsible for uploading and maintaining Project reports, Status and Go to Green Plans for Projects in Testing Dashboard. Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques.

Managed relationships with HP and Client project teams, including sub-contractors.

Accountable for concurrent project delivery and reporting on all testing activities for Quarterly / Ad hoc Release Cycles for the application towers across the board. This involved QA estimation, securing QA resources, guide the testing team from Requirements analysis to the Test execution phase and post project support.

Led compliance to HP standard project management methods, processes and tools across project team Well experienced defining test approach, test planning, creates test scripts and scenarios for Performance Test Execution using Performance Center.

Performed Analysis of performance test results and communicated for further tuning and set baseline reports for various projects.

Conducted performance testing and analysis for critical projects; Managed QA test cycle for concurrent projects including functionality, database, security, and performance testing Analyzed requirements and identified project risks;

Provided Go / No Go Decisions for Projects based on Exit Criteria and testing deliverable.

Part of HP Enterprise Americas Testing Practice (ATP) group which is the Knowledge center for Testing Practices, Process, Methods, and Best practices. Researches, analyzes, recommends, and implements new technologies, standard processes, tools, and techniques. Principal IT Analyst - QA Lead, Symantec Corporation – Mountain View, CA Nov 2005 to Oct 2008

Analyzed business requirements and system requirements in depth to gain knowledge and implement successful Quality Assurance Testing Phase; further responsible for design, develop, implementation of quality assurance in the area of software applications.

Strong experience in designing and developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.

Involved in Functionality Testing for the modules and conducted Interface and Regression Testing during the various phases of the development, testing and Maintenance Releases.

Managed and reported on all testing activities for Quarterly / Ad hoc Release Cycles for the application towers across the board at Symantec Corporation. This involved T shirting, providing QA estimates, securing QA resources and executing the release cycle. Extensive Knowledge in Salesforce.com CRM (Sales Force Automation) that includes Opportunity Management, Forecasting, Campaign Management Tool, Partner Management, Reporting & Dashboard and their interfaces using TIBCO's Enterprise Application Integration Solutions.

Thorough Knowledge in Firepond CPQ Quoting Tool, on-demand solution that optimizes the configure-price-quote process. Embedded within Salesforce.com, Firepond which is the official Quoting Tool for Symantec Field, Inside and Channel Sales supports Symantec Buying Programs and company branded MSRP and Channel Buy Price Quotation.

Extensive working knowledge in Apttus Tool to support Contract Management globally for Enterprise Sales, Legal, Consumer and Procurement Organizations in Symantec including functions such as Agreement Types, Authoring, Agreement Negotiation, Searching, Reporting and Approval workflow processes.

Performed Extensive Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.

Hands on experience with Siebel-Salesforce Database Migration and various other Data Migration Validations. Automating Suite Implementation using Quick Test Pro for future and regression testing purpose. Performed Load/Stress/Volume testing of the applications using Load Runner; additionally conducted baseline, fail over [Norton Switch, DB/EAI Servers] and burn-in testing.

Hands on experience with Scenario definition based on statistics provided. Interacted with Development, Infrastructure and various teams to resolve the defects and Testability issues throughout Software Test Life Cycle Extensively used HP Quality Center for tracking requirements, test planning and test execution.

Maintained compliance by designing effective traceability strategy between the test cases and the requirements using the tool .

Conducted walkthrough and reviews with project team establishing quality policy conformance

Lead the Offshore QA team and provided consolidated Offshore and On-Site status reports for the project team during various stages of a project and bridging the communication between global QA teams Conducted reviews and post-project analyses to identify and recommend future improvements;

Summarized Defect Reports using Remedy Management, Test Reports, Verification Matrix and various other QA deliverable for the project team.

Software Engineer, Innominds Software Inc – Santa Clara, CA Sept 2005 to Nov 2005

Responsible for creating and executing comprehensive test plans and test scripts based on project requirements and specificat ions for all test objectives.

Translated customer requirements and product goals to appropriate test cases; reviewed all designs for testability

Conducted extensive testing effort for customer facing applications during testing phases and coordinated with other teams for integration and regression testing phases.

Identified, scripted and executed automated functionality and load/performance testing using Mercury Interactive testing tool s.

Gathered Baseline Performance Test Reports for various systems in Production for metrics.

Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database

Extensive experience in Database Migration Validations across various cross functional systems.

Conducted walkthroughs and reviews with designers and team establishing quality policy conformance and testing methodology based on best practices

Responsible for reporting testing status, results/summary, and metrics to the Application and Management Teams Software Engineer, Infoyogi LLC – Santa Clara, CA Nov 2004 to Sept 2005

Reviewed Business guides, technical and functional specifications to gain knowledge on the existing systems or new systems to be developed.

Responsible for designing, developing Test Plan and Test Cases using requirements and technical documents.

Extensively worked on the data validation and performed the Back-End integration testing to ensure data consistency using SQL queries

Coordinated Functional, Integration, System and Regression testing during the QA Testing Phases for various projects and applications.

Performed in the Load/Stress/Volume testing of the applications involved using Mercury's Load Runner, dealt with all three components, VUGen, Controller and Analyzer for the client's requisitions. EDUCATION

Analyzed, investigated, and performed root cause failure analysis on identified issues and provided suggestions to closure wi th preventive measures

Prepared and provided Test Status Reports to the Management and Project Teams during various phases of the project.

Coordinated with systems partners to finalize designs and confirm requirements. Programmer Analyst, EBusiness Application Solutions Inc – Fremont, CA Sept 2003 to Nov 2004

Analyzed business requirements and system design as part of test planning phase..

Trained in Mercury Interactive Tools (Load Runner, Win Runner, Test Director)

Analyzed users data, general modes of operation, existing operation procedures, and problems and devising methods and management information, and statistical, audit, and control systems.

Involved in Functionality Testing for the modules and conducted Interface and Regression Testing during the various phases of the development and Maintenance Releases.

Performed extensive Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database Conducted walkthroughs and reviews with designers and team establishing quality policy conformance

Worked closely with Development and Infrastructure teams to resolve the defects and Testability issues throughout Software Test Life Cycle. Software Programmer, Seagon Computronics – Chennai, INDIA July 1999 to June 2000

Project developed using Visual Basic form and Oracle backend environment.

Used ASP for user authentication, to handle user requests, to generate response objects, dynamically as per user role.

Implemented business logic using VBScript Performed Application Functionality and Unit/Module Testing Western Kentucky University – Bowling Green, KY Aug 2000 to Dec 2002 Project Work & Associate Teaching Experience

Internship at CS Department, (Aug 2002 – Dec 2002) Western Kentucky University: Part-time Staff for the course CS145, Introduction to Computing including MS Office Suite Lab. Also, developed online data for Reference Center & Research Instruction

Statistical Reports using MS Access for the Calendar year 2002.

SOPS - Syntax of a Pascal Subset: Designed and coded a five phase one pass integrated SOPS compiler in C++.

Developed a computerized banking project for Victory Software Solution, India implemented using Visual Basic 5.0 and Oracle. Developed a project to implement Serializability in database transactions. The techniques like two phase locking and cascading rollback were implemented. Developed a Dynamic web page, an On-line application for planned program of study. Technologies used JavaScript, HTML and PHP.

Shell Program: Developed a Mini Shell Program in UNIX environment for UNIX shell commands like changing directories, listing files in a directory, multi-word commands and Input/Output redirection.

MS-DOS formatted floppy: Designed a project to read the directory structure of an MS-DOS formatted floppy, which included reading the contents of root directory, list the files of the root directory and copying the file from root directory to another loca tion. Master of Science: Computer Science, Bachelors of Engineering: Computer Science, Graduated: 2002 Graduated: 1999

Western Kentucky University - KY University of Madras - Chennai

Contact this candidate