JIM CLEMENTS

Phone: 919-***-**** Email: ac0ft6@r.postjobfree.com

Address: **** ******* ** ** ******, MI 49532

PROFESSIONAL SUMMARY

IT Project Manager, Business Analyst, Info Sec and Security Infrastructure professional, 25+ years of experience in WAN/LAN networking and security solutions. Manage & support for Software training and development, Network Security, Microsoft Active Directory design & administration, ERP & CMS implementation and management,, VOIP Phone systems, Video Conferencing solutions, IDS, firewalls, desktop management and IT asset management, Helpdesk call service center manager, customer and management interaction and troubleshooting of all aspects of network architect, design, IT Procurement and Business analysis duties, and Enterprise wireless, malware and spam email solutions.

PROFESSIONAL EXPERIENCE

IT Network/Security Manager 10/2015 – 11/2016

ShopBot Tools Inc. Durham NC

Managing all day to day IT Networking, Helpdesk, IT Security responsibilities.

Responsible for Active directory and Exchange management, Firewall network connectivity

Handles the Procurement of all IT Software /Hardware Asset tracking and IT inventory control and network security management tools.

Implements and manages secured Email Malware & Adware Solutions (Mimecast).

Developed and implemented Helpdesk Software, Network Monitoring tools and Asset Management Software’s.

Managed all VOIP demands and solutions, as well as company cellular wireless solutions.

Manages the dell Sonic wall Firewall and Virtualization for all servers and remote desktop solutions

Utilize Direct Application and Software Support which includes, Manage and support all aspects of Visual Infor Systems ERP/MRP software solutions,(including rollout and ongoing enhancements) Microsoft Active Directory 2012, Microsoft SQL, Office365. Mimecast, Trend Micro AV and Malware software’s, Dell Sonic Firewalls, Ring Central, Glip IM Business Solutions, Monitis and Mozy-Pro backup solutions, Business Works management.

Owner 05/2011 – 12/2014

Koinonia Coffeehouse Durham NC

Owned and Operated Christian Community Coffee house

Managed day to day business responsibilities including serving customers with Coffee, Latte drinks and food services, managed small staff of 3 employees.

Hosted Weekly local music venue (at Koinonia) that booked national touring performers, National Christian Artist, AMA music award winning, Grand old Opera and local performing artist. Along with coordinated weekly Open mic nights, Ministry gathering location. Local Fund raisers and outreach concerts.

Featured as the cover story of "Specialty Coffee" magazine in March 2013 for our Community benefits fundraising and outreach programs associated with our coffeehouse and outreaches.

Managed and Maintained an additional company as Business Consulting and Computer repair maintenance, networking services, POS Setup services and Technology support,

IT Project manager 12/2009 – 04/2011

USPS (Johnston McLamb Consultant) Raleigh NC

ISO Project manager for ongoing National Initiative for upgrades and enhancements to USPS Network

Analysed and reviewed all enhanced network connections for UPS customers. on the world’s largest networks. PCI Compliance and SOX regulations responsibilities.

Network firewalls, security and network architecture enhancements that pertains to all new applications and services for the continued and new development of the USPS services and business model.

Reviewed and implemented security standards that comply with the USPS Security 805c policy and its ongoing relationship with its internal network and business partner’s connectivity.

Business Consultant 02/2008 – 11/2009

Independent IT Durham NC

Owned and operated an Independent Consulting and network solutions, Project management and Business Analyst consulting company for small local businesses. (managed while time between professional IT contracts)

IT security solutions, Business analyst and Project management, IT Hardware and software support, procurement and installations, POS Solutions Specialist, Documentation, IT Security solutions, Database management, and planned solutions. VOIP solutions specialist, Improve and enhance current business processes resulting in better business productivity. Solutions included Software enhancements, Web page development, Procurement of needed software and hardware. Database development solutions, Network Security recommendations and implementations, best business practices as well as process enhancements.

IT Project Manager and Wireless Engineer 04/2007 – 02/2008

Winston Joseph LLC Morrisville NC

Project Manager for sub contractor for NCR worldwide IT projects. Included setup and design of new Wireless soutions, IPT, security, IDS IPS networks, analysis.

Implemented VPNs, VOIP solutions (PBX to VOIP) Video Conferencing (worldwide) and WLAN solutions. Primary Job title was Wireless Engineering but was responsible for all Network, VOIP, Video Conferencing and all wireless project manager for ongoing and new IT “NCR” join venture projects.

Winston Joseph partnered projects on wireless and RFID solutions to existing and new customers outside of “NCR” scope.

Certified as “Motorola LAN Planner” wireless design software, Projects included IT/IPT solutions, small box/big box retail solutions, manufacturing and production facilities

Primary IT Liaison Project management for all Winston Joseph IT Security and networking solutions to WJ only clients and NCR clients. Developed and Implemented company security network polices and procedures.

Software included Motorola’s LAN Planner software; Air Magnet assorted additional Wireless and RFID State of the art wireless protocols and software

IT Planning and Project Manager 04/2006 – 04/2007 Raleigh NC

City of Raleigh IT Research

Info Sec and IT Project management for implementations of Security and cutting edge IT projects for City of Raleigh. Network tools, Enterprise Wireless solutions (Cisco WCS systems)

Project manager for Implemented Streamed Video and Video Conferencing solutions.

Project manager for and including procurement for Networked perimeter and security Tools, Evaluate and recommend Business Team’s new and improved Security IDS IPS and IT Security processes to improve work flow and productivity for the City of Raleigh

Developed and implemented Streaming Video Solution for City Council and city management meetings and Campus wireless solution

IT Security Project manager, BCP BIA Coordinator 12/2005 – 04/2006 Raleigh NC

State of North Carolina Department of Health and Human Services

DHHS IT Security Manager, IT Project manager, Security Liaison, Business Continuity Planner, Disaster Recovery Procurement negotiator for all security projects. Incident response manager for DHHS State of NC. Responsibilities included:

Project manager for State Wide requirements for security documentation and implementation as required and submitted to the State of NC CIO for the largest Department in NC DHHS.

Responsibilities were in adherence to State wide DR/BCP security practices for all 27 Departments in State of NC. Develop BCP Plans and matrix to roll out to each of the 70+ division. Including training division leads and consolidates data. PCI Compliance and HIPPA compliance regulated by the State and Federal regulations.

Gathered information for roll up of DHHS and reporting to State Governance Department ITS.

Worked with implementation and procurement of Security standards for department adherence to state wide Network and security requirements.

Directed and managed all DHHS divisions on security models, infrastructure and compliance to SB991 with the adherence of each division to retooling to comply and ensure needed levels of security for each location.

Responsible for the implementations and adherence to technical architecture and security standards that supported the overall DHHS network and ITS infrastructure.

IT Security Mgr, Helpdesk Mgr Network & Infrastructure Mgr, & IT Project Manager 12/2000 – 12/2005 Raleigh NC

Network, Security, IT Infrastructure, and Helpdesk manager for the Dept. of Administration.

Managed all networks troubleshoot and manage perimeter security. Manage Helpdesk staff to provide business and IT solutions support to > 3500 employees. Managed and designed, Active Directory, secured network architecture, Security appliances, IDS/IPS Anti-Virus and email solutions, hardware, Software implementation, maintenance and develop and document Department wide security policies as well as all desktop support and IT procurement.

Converted Novell user base of >3500 users and 9 Novell Servers, to Windows 2003 Active Directory. with upgrade and replacement of > 40 network server connection solutions

Implemented Perimeter Security Cisco Pix Firewalls, VLAN’s for controlled Security Layers.

Designed and Developed Department Security Standards and Policies which was adapted for state wide initiative on Security standards and Firewall Configuration. These Standards and configuration Template were adapted and utilized for other all other departments as ITS required documentation.

Provided technical support for Microsoft Office Suites software’s, Visio, Publisher, Front Page, Visual Basic, and .NET solutions.

Rolled out implementation of Enterprise wide virus and Malware Solutions.

Implemented Desktop asset management and remote helpdesk solutions for >3500 users.

Implemented hardware surplus retirement policies and procedures in 2000 that resulted in State wide recognition as the only NC State Department to pass State wide audits and assessment audited in Fall of 2002. Implementation of this policy was implemented and adhered to 2 years prior to assessment.

Standardized desktop procurement and staging for department wide desktop implementation with imaging processes and standards.

Creation and implementation of department wide IT and security policies and procedures.

Centralized network server, web server, development, and public DMZ’s to accommodate security issues and network throughput.

Previous Postions Held

Microsoft Trainer, IT Project Manager, POS implementation Project manager, Human Resource director, Financial Analyst, Staff Accountant, DB Programmer, Cellular Phone Reseller Office/IT Manager.

TECHNICAL SKILLS

Hardware:

Cisco Switches, Dell Sonic Wall, Microsoft Active Directory 2012 Ethernet, Sniffers, wireless 802.11x, Cisco Pix Firewalls, Cisco Wireless Routers, Yagi Wireless Antennas, PC’s, Fluke Networking Tools, Dell, HP, Compaq Dell and HP Servers, Network and All network Printers

Software Experience:

All Current Windows Platforms Desktop and Server based solutions, Cisco Firewall, VPN, IDS, IPS, HTML, Firewall, NAT, VPN, VLAN, Mimecast Network tools and Helpdesk solutions, Ring Central VOIP solutions, Motorola Lan Planner. Net view, Visio, Word, Excel, PowerPoint, SQL Server, Script Logic, Visual Basic, Trend Micro, MacAfee, Norton antivirus’s. QuickBooks, Quicken. Photo shop, Microsoft Trainer, POS Systems integrator.

MEMBERSHIP SKILLS

Infragard Eastern Carolina Chapter Member 2001- Present

Former Board of Directors Eastern Carolina Chapter of Infragard 2003-2005

Member of IEEE Computer Society 2004 -2016

Applied Institute of Network Security member

Security Liaison for the Department of Administration State of North Carolina

2000 -2006

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