Dmitrii Karanin

425-***-**** ac0fsi@r.postjobfree.com www.linkedin.com/in/dmitriikaranin

Competencies:

C#/ .NET

Java

MS SQL, MYSQL

Software Testing

Hardware installation

PC support, maintenance, repair

Troubleshooting

Helpdesk

Education:

Associate of Applied Science degree: Computer Science 2015

Renton Technical College GPA: 3.8

Recipient of Grainger Scholarship

Outstanding Achievement Award

Bachelor Degree in Software Development 2016-Present

Western Governors University Expected 2017

Professional Experience:

PC Technician, Suddath - Redmond, WA 2015-Present

Complex problem solving - Diagnose and resolve desktop computer hardware and software malfunctions

Attention to detail in maintaining accurate records, managing multiple tasks and organizing work to meet changing priorities and deadlines

Assist in coordinating requests for repair, maintenance, equipment moves and software updates

Assist in maintaining procedural documentation for customers and support staff

Quality Control

Help Desk Specialist, Novinium.Ink - Kent, WA 2015

Assisted with the maintenance of department records and databases including call tracking system, hardware and software configurations, installation procedures, functionality of equipment, inventory database, spare parts inventory and software license records

Software Testing on Windows and Android OS

Coordinated maintenance of over 80 computers - 50 Android tablets

Customer support working closely with the client to maintain and build relationships with Leadership /Managers to ensure that all calls were resolved in a timely manner

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software

PC Technician, Renton Technical College - Renton, WA 2013-2015

Responsible for maintenance of over 30 computers

Management of Microsoft Windows 7 OS, creation and deletion of user accounts

Installation and re-installation of software and operating system, inspection of proper computer functioning

Maintenance of rental kiosks

Customer support

Successful experience with diverse populations of varied ethnicity, ages, backgrounds and abilities and a commitment to a culturally diverse environment

Service Engineer, TC "Komanda" - Cherepovets, Vologda Region, Russia 2005-2012

Installation, tuning, maintenance of warehouse software and hardware

Acting as a consultant to faculty and staff to answer questions, troubleshoot problems, determine hardware/software requirements and recommend solutions

Database analysis, decoding, correction and customer support in related areas

Install, update and repair of rental kiosks

Design, maintenance, repair of comprehensive back-office and front-office EPOS software systems and solutions

Languages:

English

Russian (native)

Certification:

CompTIA A+ 2016

AAS-Computer Science, Renton Technical College 2015

Cert-Applications Developer, Renton Technical College 2015

Cert-Computer Science, Renton Technical College 2015

Contact this candidate