Profile
Having been in the service industry for the better part of my professional life, I have learned the art of leadership, acquired a keen eye for detail, and strived towards the need for total efficiency. I am a team player, and pride myself on punctuality. My superior product knowledge, salesmanship, and an understanding of guests needs, allows me to continuously be in the top percentile of sales. My aim is to allow for every guest to have the best experience possible.
Experience
Restaurant Manager - Ocean Village Hotel and Resort –Surfside Beach, TX 2012- 2013
Responsible for staff training, scheduling, inventory, food and alcohol orders, and overall daily restaurant operations.
Increased sales of both food and wine and improved efficiency by regularly meeting goals set by the owner.
Maintained website and social media for the resort.
Server- Pondicheri, Upper Kirby, Houston, TX 2011-2012
Held and maintained the top sales in both food and wine.
Won bi-weekly contests regularly for sales.
Responsible for server checkouts and scheduling.
Bartender- Voice- Hotel Icon, Downtown Houston, TX 2007-2010
4 Star service, guest relations, acute attention to guests’ specific needs while maintaining a full service bar in a cigar and wine lounge atmosphere.
Trained both servers and bartenders in points of service and salesmanship.
Furthered my expertise in spirits, mixing, and wine.
Manager/Server - Grille 5115, Sak’s 5th Ave Galleria, Houston, TX 2004-2007
Top server in wine sales
Captain of corporate luncheons, banquets, and high profile clientele.
Trained and handled server and bar checkouts, tip outs, and lowered food and labor costs.
Education
1997 Lamar/Foleys Academy -graduated as class valedictorian
2004-2010 HCC/ U of Houston- where I rest 10 hours away from my bachelor’s degree
References
Paola Torres – Bar Manager @ Voice 713-***-****
Melissa Cherry – Personal- 713-***-****
Asiel (Sam)- Gm @ Grille 5115- 713-***-****