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Microsoft Office Technical Support

Location:
West Orange, NJ, 07052
Posted:
May 22, 2017

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Resume:

Summary

Experienced in manufacturing, supporting imaging hardware and software. Ability to perform electronic repair, mechanical repair, technical support, preventive maintenance and quality control task as needed. Formal technical training with RET Electronic School, USA TODAY (newspaper) and AGFA (engineering. Proficiency in Microsoft Office, Page Flow Management Software and IBM AS/400.

Electrically Incline

Mechanically Incline

Computer Savvy

Focus on Details

Prepared Technical Reports

Laser Technology

Experience

Digital Imaging Systems Administrator Aug. 2016 – Nov. 2016

Assignment USA TODAY (Newspaper)

Gannett – Fourth Edition, Rockaway, NJ

Managed front-end using Page Management software insuring that the files are received correctly

Responsible for project scheduling management while upholding adequate productivity, enforced deadlines and ensured client & in-house creative needs are met

Prepared and processed the Print Site Processing and manage year to date production reports

Maintained 30 day consumables and monthly inventory

Computer-To-Plate Systems Supervisor / Sr. Technician Aug. 2000 – Aug. 2016

Assignment USA TODAY (Newspaper)

North Jersey Media Group, Rockaway, NJ

Troubleshot, analyzed symptoms, performed preventative maintenance and repairs on electrical, mechanical and optical systems; along with replacing parts

Maintained logs and prepared technical reports as required to record equipment maintenance failures, repairs and consumable inventories

Prepared monthly News Letters, end of month inventory reports and insures all maintenance Standard Operating Procedures had been completed and logged appropriately

Facsimile Systems Technician Sept. 1993 – Aug. 2000

Assignment USA TODAY (Newspaper)

North Jersey Media Group, Rockaway, NJ

Troubleshot, analyzed symptoms, performed preventative maintenance and repairs on electrical,

Supervise, train operators in accordance with company standards and policies.

Education

RETS Electronics School, Nutley, NJ July 1979 - June 1981



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