Field Technician

William “Bill” Summersett

Electronic, Electro-Mechanic, Mechanical and

Field Technical Specialist

Cellphone: 713-***-**** * email: ****************@*****.*** 20123 Emerald Mountain Drive, Richmond Texas 77407 EDUCATION:

Texas A&M College Station, Texas

Associate Degree in Electronic Technology

TECHNICAL SKILLS:

Strong mechanical aptitude, technical/mechanical trouble-shooting

Preventative maintenance

Repair and installation of electronic displays

Evaluate a technical situation while managing operational challenges PROFESSIONAL SKILLS:

Self-motivated, independent thinker, solid evaluation skills, customer care oriented

Attention to detail and administrative responsibilities

Highly skilled planner, prioritizing projects, evaluating risk and business initiatives

Excellent written and oral communications skills

Manage KPI’s

EXPERIENCE:

May 2006 – Current Electronic Specialist Serv-Mart, Inc.

Preventative maintenance, repair and installation of electronic displays in retail outlets. Customer care and management of designated service areas.

Customers included Bose, Sony, InVue, T-Mobile, JVC, Pioneer, Dual, Kenwood, Scosche and others.

Stores services included Best Buy, Target, Walmart, Sam’s, Costco, Fry’s, Pep-Boys, West Marine, Micro Center, T-Mobile Kiosk and others.

May 2001 – August 2006 Field Service Technician Convergent Media Systems

Design, installation and service of “Channel One New” satellite systems in Houston area schools.

Implemented and maintained “Exam Room Network” in doctor’s offices.

Trouble-shooting hardware and software including preventative maintenance of all ERN, Ch1 and B.T.V head end units.

January 1993 – 2006 Owner – Operation Manager Entertainment Enterprises, Inc.

Sold, restored, repaired pinball machines, slot machines, jukeboxes and other type of machines

Specialized in mechanical, electro-mechanical and electronic games.

Managed vendor relations in both the United States and Internationally.

Catered to residential and commercial clientele.

Maintained high quality customer relations.

REFERENCES: Available upon request

Hunter Engineering, Randstad Engineering, Diedre Moire Corporation, Industrial machines, field service repair

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