John Paul Warren

**** ******** ** *****: Home 215-***-****

Philadelphia, PA 19135 ac0fht@r.postjobfree.com

Objective

To obtain a position in the Network Administration/Technician field where I can utilize my Windows/Mac and hardware related skills and training.

Education

The Cittone Institute, Philadelphia PA MSNA Diploma program

Multiple honors for 4.0 GPA and 100% attendance,

A+ hardware certified,

I am currently studying for MCSA.

10+ years in the IT/Helpdesk Field.

Professional Skills

Worldwide Environmental Products April 2014 – March 2017

Setup\Repair Emission units for state inspections

Documenting sales

Assist users in resolving connectivity issues.

Peripheral installations, memory installation.

Maintaining inventory.

Public Health Management Corp. July 2008 – April 2014

Excellent problem solver.

Have taken lead on many company projects.

Assisted users with peripheral problems and installation.

Installation and configuration of Windows OS (Xp, Vista, 7, 8 and 10), NT4.0, 98, 2000 Pro and 2003 Server.

Installing and configuring of Visio, Microsoft Office and Front Page.

Maintenance on workstations and servers.

Anti-virus software installation and monthly maintenance.

Physical inspection and cleaning of equipment.

Installation of Spss\Paws.

Installation and maintenance of wireless equipment.

Experience with WAIK and answer files

Running and making cable, testing existing network cables.

Repairing and installing computer hardware and peripherals.

Complete inventory of companies’ hardware assets.

Completing trouble calls in a timely and professional manner.

Working with and configuring company Wiki.

Installing and configuring of Apache server.

Works well independently or as part of a team.

Willingness to take on any challenge big or small.

Eager to learn.

PG Computers March 2007 - January 2008

Managing and installing a wireless network.

Configuring Cisco wireless routers, Netgear and Linksys Routers.

Assisted users with peripheral problems and installation.

Installation and configuration of Windows OS (Xp, Vista 7 and 8), NT4.0, 98, 2000 Pro and 2003 Server.

Mac OS 8, OS 9, OSX.

Installation and managing Active Directory, Dhcp, Dns and Wins.

Installing and maintaining switches and other network related equipment.

Maintenance on workstations and servers.

Anti-virus software installation and monthly maintenance.

Physical inspection and cleaning of Pc equipment.

Installation and maintenance of wireless equipment.

Working knowledge of binary and sub-netting.

Repairing and installing computer hardware and peripherals.

Complete inventory of company assets as workstations and peripherals.

Running and making cable, testing existing network cables.

Works well independently or as part of a team.

Willingness to take on any challenge big or small.

Eager to learn.

Work History

Worldwide Environmental Products Field Technician

Philadelphia PA 1-800-***-**** ext. 147 Supervisor –John Batres

Public Health Management Corp. User Support Technician Philadelphia PA 215-***-**** Supervisor – Mike Vazquez

PG Computers Network Technician

Monterey CA 831-***-**** Supervisor – Marty Aubochon

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