Project Manager Management
Resume:
Michael W. Williamson
**** ***** ***** *** ********, Ohio 45157
**************@*****.***
Over 20 years of experience managing multi-million dollar IT projects and initiatives. I have coordinated workforce teams of 100+ subcontractors and internal resources, while performing budget allocations, and providing metric milestones to all Project Charter Parties. My objective is to provide efficiency, expertise and value with growing and respectable organization.
* Summary of Proficiency *
* Excellent Knowledge of IT Infrastructure * Resource Planning/Scheduling
* Change/Risk Management Experience * Streamline and Process Improvement
* Microsoft ITIL Certification * Designed Data Center Footprint
* Comprehensive WBS and Benchmarking * Negotiated Master Service Agreements
* Stakeholder Analysis/Scorecard Reports * Experienced with SOW, MSAs & RFPs
* Projects Represented *
Microsoft Office 365/Exchange/Skype for Business
Chartered, directed Enterprise MS Office 365 and Skype for Business upgrade and deployment Telecommunication and Messaging Collaboration, over 30,000 end-users in Q1 of 2016 (E3-Kiosk licenses). Integrated Skype 2010 to 2013 upgrade with “Cisco Call Manager.” Seamless integration with standing Cisco Telepresence infrastructure. Cisco Cube for SIP Trunking.
Results: Decrease of 1.2M from Corporate IT’s expense budget in the 1st year.
Cincinnati Data Center Migration-Transformation:
Project-managed large-scale initiatives involving the transitions of Data Center Operations from Cincinnati based location to Atlanta and Dallas based data center creating high availability for retail, warehouse and distribution center infrastructure.
Results: A seamless migrations and integrations were transparent to client and end-users with no unscheduled downtime (Project Budget-12.8M: $660K under budget).
Computer-Telecommunication Enterprise Implementations
Managed hardware-software asset management inventory with upgrades, and deployment of new computer (laptop), telecommunication (mobile devices), and network equipment for all domestic and international end-users. Prepared resource plan and synchronizing it with the project plan.
Results: The project resulted defect-free releases with validation and QA efforts. (Project Budget-6.6M)
POS and Thin Client Implementation/Deployment
Directed and planned the deployment of a secure electronic data interchange (EDI) feed impacting 3000 retails stores which included resource planning (ERP) and point-of-sale (POS) upgrades for store thin clients.
Results: Completed ahead of schedule and $1.2M under budget. (Project Budget-10.6M)
* PROFESSIONAL EXPERIENCE *
Mercy Health Partners
1701 Mercy Health Place: Cincinnati, Ohio 45237
Sr. Project Manager: “IT Services and ITIL Initiatives” (Dec 2014 - Oct 2016)
Contractor IT Services: “IT Project & Asset Management Inventory” (July 2013 - Dec 2014)
Managed multiple cross-functional teams of technical, clinical and vendor resources.
Responsible for effectively communicating with all project stakeholders and third party vendors, including daily updates, weekly reporting and scheduling project meetings.
Reviewed, evaluated, and negotiate vendor documents including “Statement of Work” “Request for Pricing” bids, terms, conditions, modifications, penalties and incentives.
Luxottica Retail, Inc.
4000 Luxottica Place: Mason, Ohio 45040
Project Manager: “Project Manager of Technical Services” (Nov 2001 - May 2013)
Manage a portfolio of $50M in annual technology spend. Emphasis-SOWs, RFIs and RFPs..
Mitigate risk by ensuring adherence to all vendor and procurement management processes.
Collaborated with finance in generating purchase orders, tracking spend-revenue and savings.
Create financial forecasts, outline expenditures and modify budget when necessary.
Synchrony Communications
Atrium 2 4th Street: Cincinnati, Ohio 45244
Senior Manager: “IT Procurement and Asset Management” (May 1998 –Oct 2001)
Responsible for overall telecommunications and network infrastructure procurement for start-up Customer Relationship Manager (CRM) Software Company.
Provided product knowledge for customer procurement of software license supporting 10,000 plus internal and remote end-users associates customer relationship management.
* Education and Military Background *
1992-1996 Limestone College: (BA): Major: Management-Computer Science
1993-1996 United States Air Forces: (Honorable Discharge): Combat Communications
1996-2000 United States Air Force National Guard: (Honorable Discharge): Procurement
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