Engineer Equipment
Resume:
Jeramie Smith
********@*****.***
Professional Summary
Professional, detail-oriented operations technician with 15+ years experience including field engineering and installation, troubleshooting and provisioning of fiber optic transport equipment, routers and circuit to packet nodes. Utilized problem solving skills to restore customer outages using a wide range of test equipment and tools. Led and trained teams in the installation, troubleshooting and testing of various state of the art telecommunication equipment. Highly motivated to drive projects from start to finish, independently or as a team leader while ensuring network reliability and quality control standards are met.
Skills and Experience
Racked and stacked equipment ranging from routers and switches to long haul transport gear utilizing either AC or DC power
Have terminated CAT5 and serial cables for use with DCE and DTE equipment
Installed and troubleshot single mode and multimode fiber optic circuits
Performed site surveys to ensure space and power requirements were met prior to equipment installation
Directed teams for the installation of various state of the art telecommunication equipment including Ciena 5430, Ciena 5150, Cisco ONS, Lucent Extreme, Lucent Unite, Lucent DMX, Infinera XTC-10, Infinera OTC, Juniper CTP and RT Logic T-500
Conducted post installation inspections to ensure quality control standards were satisfied
Installed, troubleshot and tested telecommunication circuits up to 100GE using optical power meters, Digital Lightwave, T-Berd, OTDR’s, Cellcorders, JDSU and Exfo
Effectively managed inventory to ensure mean time to repair guidelines were met
Effectively communicated goals and objectives to team members and other departments while overcoming numerous installation and personnel issues to complete various tasks within stringent timelines
Have written, reviewed and corrected various EDP’s and MOP’s, AM/DM’s and created NCMS tickets for the purpose of installing new equipment or maintenance of existing equipment
Logged into numerous pieces of equipment to include Cisco, Brocade and Juniper routers, Juniper CTP, RT Logic T-500 and Infinera for troubleshooting and configuration purposes
Have racked and stacked equipment ranging from routers and switches to long haul transport gear utilizing either AC or DC power
Have terminated CAT5 and serial cables for use with DCE and DTE equipment
Have experience installing and troubleshooting single mode and multimode fiber optic circuits
Employment
Qwest Communications / Century Link, Operations Technician II 06/2001-03/2013 & 04/2014-Current
Racked and stacked long haul transport gear and terminated single mode fiber connections
Proactively maintained critical systems such as HVACs, generators and battery strings to ensure network reliability
Reduced customer down time during emergency restorations by identifying alternate fiber pairs utilizing OTDR results and coordinating grooms until a permanent restoration could be scheduled
Developed circuit testing configurations and guidelines to be cascaded to other team members reducing time needed to test circuits and increasing productivity
Improved network reliability by completing all monthly PM’s and correcting any deficiencies for both the transport gear and critical facility systems
Reduced mean time to repair by working in conjunction with property management to ensure accurate accountability of viable spare equipment for use in restoration efforts
Coordinate contractor’s schedules for site surveys, delivery of equipment, installation and testing of equipment
Proactively coordinated with contractors to ensure the integrity of the outside plant cable
Coordinated break/fix efforts to minimize customer outages
Raytheon, Field Engineer II 03/2013-04/2014
Racked and stacked routers and switches utilizing AC power
Built CAT5 and serial cables
Terminated CAT 5, serial cables, multimode and single mode fiber jumpers
Improved data center productivity by implementing installation best practices through the training of team members
Improved network reliability by identifying and correcting the improper use of equipment components
Reduced customer outage time by working in conjunction with operation engineering, and NOC departments to perform circuit and equipment trouble shooting and restoration efforts
Coordinated with customers and other departments to consolidate numerous pieces of equipment to ensure space and power requirements were available for new installs while minimizing customer impact
Led the installation and testing of new state of the art equipment to include working with other teams in different time zones prior to releasing circuits to customers
Coordinated break/fix efforts to minimize customer outages
Education
Metropolitan State College 1992-1994
New Mexico Military Institute 1990-1992
Training
6500 Broadband and Photonic Layer Operation and Maintenance Kit 04/2016
5400 Family OAM&P with EMS Kit 11/2015
RT Logic T500MX-XC O&M Training Course 08/2013
Junos Enablement Boot Camp 07/2013
Junos Switching Enablement Boot Camp 07/2013
CompTia Security Plus 05/2013
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