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Management Customer

Location:
DL, India
Posted:
May 22, 2017

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Resume:

SOURABH WADHWA

Contact: +91-981*******

E-Mail: ac0fgs@r.postjobfree.com

Solution Specialist

Targeting Assignments in: Service Fulfilment/Provision and Activation/ Big Data

Preferably in: Telecom/IT industry

Location Preference: Anywhere in India/US/Australia

Achievement-driven Solution Specialist with outstanding qualifications in all phases of IT/Telecom; at ease with budget limitations, deadlines, and high pressure situations

PROFILE SUMMARY

A proactive B.Tech. in CSE professional with nearly 4.5 years of experience as Solution Specialist in IT

Proficient in technologies like Comptel InstantLink and order management, Customer Number Management, Conceptwave order care & Java Development for customer adaption in Ericsson Multi-Activator (provisioning) with domain knowledge about Order Care

Excelled in managing requirements through software module design, integration, development, specification & implementation, testing, bug fix, maintenance, release process and deployment

Exposed competencies in UAT, JAVA, HTML, JavaScript, Oracle DB and developing multiple web-services

Merit of working with operators such as Reliance (JIO), Bharti, and Idea and with Network Elements- PCRF, AAA, NSN-HSS, ALU-EMS, and WIT-ACS for services MiFi, Wi-Fi, VOLTE, and FTTH

Outstanding Communication & Troubleshooting skills that have been put to good use in effectively resolving problems and promoting a positive work environment

CORE COMPETENCIES

~ Software Development ~ Ericsson Customer Number Management ~ System Integration

~ IT Infrastructure Management ~ Server Administration ~ Requirement Gathering

~ Ericsson Multi-Activator ~ Comptel InstantLink ~ Order Care

~ Comptel Order Management

WORK EXPERIENCE

Comptel India Pvt. Ltd., Noida as Solution Specialist Sep’15- Jan’17

Ericsson India ltd., Gurgaon as Solution Integrator Jan’14-Sep’15

Linkquest India Pvt. Ltd., Gurgaon as Solution Integrator Sep’12-Jan’14

(Consultant @Ericsson)

Key Result Areas:

Mapping requirements & providing efficient solutions with evaluation & definition of project scope and finalisation of project requirements

Monitoring projects from conceptualisation and visualisation to technology mapping and final execution

Ensuring timely completion & successful delivery of project to the client, extending production support for multiple applications

Executing resource allocations and setting up the communication channels across the various horizons of the organisation structure

Planning, executing, monitoring and reviewing ongoing projects to ensure service management

Understanding & mapping client’s requirements / enhancements to the final product, conducting requirement analysis - software and manpower

Developing, implementing & providing all kinds of support for business application software for clients

Implementing solutions that effectively resolve problems or provide improvement

Acting as IT Subject Matter Expert for infrastructure technologies & application integration solutions

* Refer to Annexure for Major Projects

Highlights:

Acquired Star performer of the month award for my quick TAT on various requirements on Bharti COE projects

Acquired Employee of the month award for contributing in 4G JIO project on behalf of Ericsson

Received appreciations from customer for handling multiple products at client side

Performed detailed design of software modules such as VOLTE, MiFi along with their implementation and documentation as per the customer requirement; performed integration testing resulted in successful Ericsson Multi-Activator and Customer Number Management functionalities

Managed a small team of Reliance People and successfully completed the Reliance JIO Project by applying Implementation and Testing of multiple modules like FTTH, VoLTE, MiFi, Wi-Fi which increased customer satisfaction

EDUCATION

B.Tech. in CSE from Vemana Institute of Technology, Bangalore in 2012 with 60.5% marks

H.S.C. (12th grade) from St. Marks Sr. Sec Public school, New Delhi in 2008 with 70.80% marks

S.S.C. (10th grade) from St. Marks Sr. Sec Public school, New Delhi in 2006 with 76.40% marks

IT SKILLS

Programming Skills C, C++, JAVA, HTML, JavaScript, Oracle DB

Operating Systems Windows 7/Vista/XP, Sun Solaris, SuSe, Red Hat

Tools SVN, SOAP UI (Webservices), Eclipse, Dreamweaver

Products EMA (Ericsson Multi Activation)

ECNM (Ericsson Customer Number Management)

IL & OM (Comptel InstantLink & Order Management)

CW-OC (ConceptWave-Order Care)

PERSONAL DETAILS

Date of Birth : 5th August 1990

Languages Known : English, Hindi and Punjabi

Address : A-45, Gujranwala Apartment, J-Block VikasPuri, 110018-New Delhi

ANNEXURE

PROJECT: Airtel Bharti, COE (Centre of Excellence), Comptel IL, OM and Product Catalog, Gurgaon

Role: Solution Specialist

Technology: Java, Comptel IL and OM and catalog driven BST

Period: Since Jun’16

Description: Airtel Bharti wanted all its IL & OM projects to be handled by COE representatives. All development part, deployment part and customer meetings as well as gathering requirements from different NE vendors should be done by COE representatives while sitting on customer location and there will be no segregation of projects. Everything is handled by COE representatives.

Key Result Areas:

Core development and implementation of Comptel IL & OM NEI (java)

Core development and execution of Business Service tool (BST) on Comptel IL & OM

Controlling interaction with all network teams and customer independently

Working on web-services and configurations for northbound

Administrating release, deployment support, UAT, documentation

PROJECT: NBNco-Australia, Comptel IL & OM, Noida

Role: Solution Specialist

Technology: Java, Comptel InstantLink and order management

Period: Dec’15-Jun’16

Description: NBNco has Comptel InstantLink (IL) and Order Management (OM) which is interacting with HSS, where IL is used for Provisioning broadband Subscriber and Order management is used to place an order for broadband user.

Key Result Areas:

Core development and implementation of Comptel IL & OM (java)

Safeguarded release, deployment support, UAT, documentation

Monitored interaction with all network teams and customer independently

Developed web-services and configurations for northbound

PROJECT: MCI IRAN, Comptel InstantLink, Noida

Role: Solution Specialist

Technology: Red hat OS, Comptel InstantLink

Period: Sep’15-Dec ’15

Description: MCI IRAN has Comptel InstantLink (IL) which is interacting with Huwaei OCS 5.5, where IL is Provisioning Subscriber and its services to Huawei OCS. This is Live Now in MCI.

Key Result Areas:

Safeguarded release, deployment support, UAT, documentation

Accelerated development and implementation Comptel IL NEI (java)

Monitored interaction with all network teams and customer independently

Developed web-services and configurations for northbound

PROJECT: Reliance Jio Infocomm (EMA, ECNM, OC), Mumbai

Role: Software Engineer

Technology: EMA 7.0, ECNM V14.0 and OrderCare V5.x

Period: Apr’14-Aug’15

Description: The R4G venture intended to provide state of the art communication technologies to its consumers which enabled them to experience enhanced digital lifestyle. Convergence of communication technologies (LTE, VoLTE, Wi-Fi and FTTH), Devices (Wi-Fi enabled phones / devices, Smart TVs, dongles) and consumer centric content (applications, movies/videos, live TV) helped R4G achieve its goal. OSS Fulfilment included Oder care, Granite, ECNM and EMA from Ericsson suite. ECNM was responsible for number management for its complete lifecycle and stores all SIM details. Granite kept the record of inventory of logical and physical network; Concept-wave was for order management and orchestration and EMA was used for provisioning and activation of services.

Key Result Areas:

Steered designing, specification, development, implementation, release, deployment support, UAT, documentation for EMA and ECNM

Developed and Implemented SIM order Management tool for SIM ordering, provisioning and kitting purpose to serve Bulk requests in order care

Interacted with all Network teams and customer independently

Rationalized the use case scenarios such as FTTH, WIFI, Mifi/VoLTE/JVC, business logic module for activation and provisioning flow based on Network Elements such as Nodes: ALU EMS, ACS, AAA, PCRF, and NSN HSS; used the soap test cases for UAT purpose

Executed web-services and configurations for northbound such as Tibco, Order care in ECNM product for number management

Monitored Installation of EMA 7.0 x86 and oracle DB

PROJECT: OSS RC 13B Upgrade – Bharti, Gurgaon

Role: Solution Integrator

Technology: Solaris 10

Period: Feb’14-Mar’14

Description: Bharti planned to upgrade OSS RC from Version 12.0 to 13B. The scope included the offline upgrade of OSS RC from version 12.0 to 13B on Solaris machine

Key Result Areas:

Worked on upgrading of OSS RC 13B along with troubleshoot and resolving the issues

PROJECT: EMA Integration with HLR/HSS - Reliance-Mumbai Bharti- Bihar

Role: Solution Integrator

Technology: Red hat OS, MA 7.0 Solaris OS, MA7.0

Period: Oct’12-Feb’14

Description: The scope included Installation of EMA 7.0 on standalone x 86 servers on Red hat OS and Solaris OS for. All NSN-HLR EMA are Integrated for barring/unbarring of prepaid customers.

Key Result Areas:

Executed installation of EMA 7.0 and Oracle DB along with troubleshooting and resolving the issues

Integrated and tested, using soap UI, of the node within the customer network and all functionalities



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