Project Manager / Business Intelligence

SUMMARY QUALIFICATIONS AND PROFICIENCIES:

- Over 10 years formal Application Development / Project Management experience

- Project Management Professional (PMP) certified August 2003 – December 2006

- Expertise in Business Intelligence (BI) and Data Warehouse concepts

- Advanced proficient in Microsoft Office apps (incl. Excel, Access, Project, Visio, and Project)

- Experienced with architecture, design, development, and implementation of software applications

- Proven professional with excellent communication skills and business acumen

HIGHLIGHTED ACCOMPLISHMENTS:

- Speaker on “Establishing a Center of Excellence” at MicroStrategy World Conference (Miami, FL)

- Implemented MicroStrategy BI application for largest Commercial Travel Card program in history (US government client)

- Deployed Vendor Program Dashboards publicly featured in industry press releases

- Personally developed and launched e-commerce website utilizing PHP, MySQL, and HTML

PROFESSIONAL EXPERIENCE:

Engagement Manager Jul 2016 - Present

QuintilesIMS (consultant with e-Primary)

Client-facing Engagement Manager responsible for 4 concurrent projects, between 2 global pharmaceutical clients, with Master Data Management and Compliance / Transparency application implementations in 4 countries.

Led global project teams consisting of 8 resources (Development, Testing, and Implementations) per project, across matrix organization.

Responsible for project financials (totaling $4.9MM all projects), balancing and forecasting resource allocations, SOW reviews/estimates, and weekly/monthly status reporting both internally to senior management and externally to client stakeholders.

Senior Project Manager Aug 2015 – Jun 2016

Novartis (consultant with INSYS GROUP Inc.)

Managed 3 concurrent projects including the data integration of 7 external vendor data sources and incoming feeds into existing customer data warehouse environment.

Developed project documentation deliverables from scope documentation to tollgate release criteria and ensured overall project compliance with Novartis ICE & IGM methodologies.

Engaged with the vendor management team on the strategic global support initiative to reduce overall IT expenditures for 1,000+ vendor supported applications.

Performed analysis of existing vendor support contracts to identify those applications to transition to Novartis' strategic vendor for reduction in support costs – reduced overall support vendors by 70%

Senior Business Intelligence Architect Nov 2014 – Aug 2015

Ascena Retail Group

Designed consolidation of 3 MicroStrategy projects into single project with consistent definitions of 1,100 metrics across Finance, Marketing, and Merchandising organizations.

Architected MicroStrategy report and dashboard design specifications for implementation of development best practices with respect to report performance and re-usability.

Re-engineered data model for 30% reduction in ETL processing times and improved ad-hoc reporting capabilities enabling simpler identification of key metrics for Business users.

Created proactive development team inspiring technology-driven innovations to solve business problems and anticipate data needs

Senior Project Manager Jun 2012 – Nov 2014

KPMG (consultant via Benchmark IT)

Managed quarterly releases of global audit application to multiple countries from pilot phase to formal Production deployment.

Implemented a streamlined, automated deployment process integrated in SharePoint to automate the application releases for Business testing and pre-deployment validations.

Senior Program Manager Feb 2012 – May 2012

Synchronoss Technologies Inc.

Developed strategy for deployment of wireless communications protocols across devices

Designed project plan coordinating onshore/offshore resources within matrix organization

Managed implementation plan with wireless vendor across two US-based locations

Vice President, Application Development Oct 2007 – Feb 2012

Citigroup

Performance managed a MicroStrategy development team of 5 onshore/6 offshore resources of a global, client-facing commercial credit card application with 80K users.

Certified MicroStrategy resource providing innovative technology design solutions such as travel expense proactive alerting and fraud detection against client travel program guidelines.

Established productive relationships with Business stakeholders and MicroStrategy vendor to facilitate enhancements and customizations for releases.

Senior Data Warehouse Business Intelligence Architect Jul 2006 – Sep 2007

Independent Consultant

@ Pfizer – As a MicroStrategy developer, created Performance Dashboards and Key Performance Indicators (KPI) reporting for Consumer Health division during transition of companies merging.

@ Wyndham Worldwide - Formulated hardware and software architecture requirements for new MicroStrategy implementation and deployment.

Manager, Application Development Sep 2004 – Jul 2006

MetLife

Established new MicroStrategy Development “Center of Excellence” for Business Intelligence / Data Mart reporting across the Individual Business line.

Managed the development and deployment of enterprise data marts and Internet / Intranet reporting applications.

Implemented standards and processes for centralized control and management of applications and changes.

Data Warehouse Project Manager Sep 2002 – Jun 2004

Independent Consultant

@ Novartis - Interviewed, formed, and managed project development team from client kickoff to Production rollout of an e-commerce data warehouse reporting solution for Novartis Pharmaceuticals e-Brand Marketing programs integrating 29 data sources for 13 brands.

@ Ortho Biotech, L.P. - Provided project management and business analysis for development of financial transactions tracking Compliance application. Designed and developed management reports for totality and regulatory / compliance requirements.

Manager, Application Development Jan 2001 – Aug 2002

KPMG LLP

Managed development team of ten resources on/offshore supporting MicroStrategy web reporting application.

Developed and implemented release management processes to support Development to Production migrations.

Implemented automated application monitoring and processing components for bi-monthly report generation.

ADDITIONAL WORK EXPERIENCE: Dec 1996 – Dec 2000

Project Manager @ Prefer Network, TSL Services; Business Analyst @ AT&T, Brown Brothers Harriman, and AIG

EDUCATION:

Montclair State University, School of Business

Bachelor of Science in Business Administration - Management Information Systems; May 1999

CERTIFICATIONS:

Project Management Professional (PMP)

Project Management Institute (PMI) – certified August 2003 to December 2006

MicroStrategy

Certified Platform Administrator (CPA) / Certified Report Developer (CRD) / Certified Project Designer (CPD)

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