Engineer Technical Support

C UR R IC ULUM VITAE

Pramod kumar Ram Mob: +91-810*******

Email ID: ************@*****.***

OBJ ECTIVE

To work in professionally challenging environment and to growth with organization. I considermyself to be professional and willing to put in hard work. Hence aspire act and achieve success.

PROFESSIONAL SYNOPSIS

Over five years of experience with responsibility forassuring quality services

Worked as an IT- Desktop support Engineerfor 04 year 08 months

Name of Company: Ideal Computer Duration: September 2012 to Till Date Designation: IT-Hardware Engineer

Managed AMC, technically support, hardware, network, LAN, Intranet/ Internet, client- server system and architecture development functions.

Assembling the New Computer, Installation of software,

Configuring and Troubleshooting of PC and Peripherals’,

Well Acquainted with PC compatibles [assembling, installation & problem diagnostic], HDD,

VGA Cards, removable media

Operating system - Windows 98, 2000, XP, 2003, Vista, Windows 7 etc.

LAN Design, configuration and Support,

CAREER NOTES: Previously held position of IT Technical Support Engineer with taking AMC as well of certain company’s and IT- Hardware Engineer individual involving with Ideal computers.

ACADEMIC QUALIFICATION

.Passed in Higher Secondary Examination from Howrah Shiksha Sadan ~ Howrah

2002

Passed Secondary Examination from S B MODERN HIGH School ~ Howrah

2005

.Passed BCOM from CU 2008

CERTIFICATIONS

Certified by BASIC from HI-TECH

Certified Diploma Course in Advanced Certified in Hardware & Networking

Profes sional

[ACHNP] from ECIL-ECIT, Howrah.

TECHNICAL SKILLS

MS Office, Internet, Windows Xp, Windows 2K3 server, Vista & Windows 07[O/ S],

A+ [Hardware] - 1. Pc configuration 2. Assembling 3. Input & Output Devices 4. Memory

5. SMPS 6. Processor 7. Troubleshooting. N+ [Network] – 1. Cabling 2. LAN Configure

3. DHCP 4. Internet Sharing. M.C.S.A & M.C.S.E (2003), CCNA (640-802).

PERSONAL DETAILS

Father’s Name : Sarju Ram

Date of Birth : 18 th october 1984 Gender : Male

Nationality : Indian

Religion : Hindu

Relationship : UnMarried

Language Known : English, Hindi & Bengali Hobbies : Travelling

Belief : Knowledge

Present Address : 11 siddeswari tala Lane, Howrah. P.O+P.S – Howrah,

Pin: 711101, W.B, India.

To substantiate the above furnished information I shall submit all requisite authentic credential at any time.

Date : Place :

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