ANN GRIFFIN

**** *. ********* *****

Centennial, CO 80015

720-***-****

ac0f9j@r.postjobfree.com

Skills Summary

Successful management of diverse groups. Work independently, excellent interpersonal and analytical skills. Proficient in Microsoft word and excel.

Education

Albuquerque Technical Vocational Institute

2 years towards a Bachelor of Arts – Psychology

Licensed Colorado State Insurance Agent- 2000

April- July 2007- Burlington Northern Santa Fe Railroad- conductor training program.

Experience

Pulte Mortgage Company

Customer Loan Processor Assistant- January 2017 – May 2017

Gather documentation from customers to obtain a verified credit approval.

Submit loan for verified credit approval

Satisfy customer needs during the build of their new home

Statebridge Company, LLC

Default Specialist/ special loans administrator- November 2014- October 2016

Implementation of NOI’s/ demand notices for company portfolio.

Lien Release processing- prepared, executed and recorded in accordance with the relevant state statutes and regulations that apply to mortgage lien releases.

MERS specialist- Internal control and quality assurance.

Servicing Specialist- May 2011- November 2014

Servicing, underwrite and negotiation of First and Second mortgages- monitored collections

Successful processing and closing of short sales, mods, DIL and repayment plans

Sustained profit for the company of 75% in managing portfolio.

Specialized Loan Servicing

Loss Mitigation Specialist- September 2007-May 2011

Service, negotiate and underwrite loans.

Substantial and successful tracking of improving and increasing profitability. Loan portfolio up to 500 loans per month.

Fitzsimmons Federal Credit Union

Member Service Professional II – August 2004-March 2007

Identified and provided bank services to assist members to meet financial needs.

Teller duties- opened new accounts

Distributed loan applications and documentation to loan officers.

Orange Glo International

Consumer Service Manager – November 2000- July 2004

Opened and managed domestic and international office

Claims negotiator- 80% resolution

Awards and Acknowledgements

Served on the HOA improvement community.

Acknowledged as top performer

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