Project Manager Sales

PEDRO JOSE NAVARRO, MBA

Technical Project Management

Brooklyn New York,

Mobile +1-484-***-**** Email: ********@*****.***

Authorize to work in the United States

Summary

A multi skilled professional with a successful record designing and implementing payment channels on complex e-commerce environments. Experienced to manage customers expectations, evaluate efforts, coordinate the project execution and willing to take responsibility from planning to delivery.

Highlights

●Project Planning & Execution

●Hands-On networks configuration

●Progress Reports

●Gathering requirements

●Processes improvement

●Strategic Planning

●Resource management

●Risk Assessment

●Ability to manage multiple projects

●Payment Methods

Spanish and English (spoken and written)

Professional Experience

Technical Project Manager - Payment Methods Division

Traetelo, inc Aug2013-May2016

(www.traetelo.com)

Manager in charge of planning, research, record and analyze the new markets over Latin America, for new opportunities to open local currency payment channels to clients in Latin America, implementing the best payment gateways according to a prior investigation of the market for the company to integrate a payment module.

●Manage the implementation of the project “Efectivo” as our in-house payment methods by letting our local clients pay for their cross-border shopping in local currency. Improving the company’s sales by 10% per country and increasing our market share.

●Responsible over Fraud/Risk Management in a crisis, changing the process, handling the procedures of the department lowering the 3% rate to a normal company rate of less than 1%.

●Led the team in charge of improving the reimbursement policy, re-engineering the process for lowering the company’s associated cost. The reimbursement represented 10% of the gross sales of the company.

●Responsible for the generation of monthly reports for fraud/risk, number of transactions, payment gateways, platform errors and payment gateways income.

●Responsible of resolving any problems or issues with customers in the payment gateways module during the daily operation.

Project Manager for Implementation

COOPERATIVA COMUNICACIONES VENETEL R.L. Jan2009-Nov2011

The aim of the company is to sell telecommunication services to Telecommunication companies.

●Managed the implementation of project “Neurona”, to update network links from PSTN Network to NGN ; network affects more than 2 million users

●Managed planning and requirements of project “Plan de Lineas”, new access node for the NGN network affecting more than 2 million users.

●Led of project “Operadoras” to update links from PSTN Networks to NGN networks for the mobile network, affecting more than 2 million users. These three projects represented 50% of company’s net sales.

PROSISTEL Mar2005-Dec2008

The aim of the company is to sell telecommunications services to Telecommunication companies.

Functions: System Engineer

●Managed de implementation of Project “Anillo II Región Oriente” to install and configure nodes for the DWDM (DDF, OSN,ODF); this network attends more than 3 million users.

MULTIPHONE VENEZUELA, C.A. Jan2005-Feb2005

www.multiphone.net.ve Pin-free international long distance Call Company

Functions: Internship

Education

●Master in Business Administration - University Politecnica de Madrid - Spain (2012)

●NGN Products customized Advance Training - University of Huawei - Shenzhen China (2007)

●B.S. System Engineering - Santa María University - Venezuela (2005)

Advanced Courses & Training

●Litespam 1540 FR3.1 NB-CT. Operation & Graphical Interface Description.

●Gestor Litespam 1540 FR3x Functional Description MLS-3F.

●Manage 7302/7330 FD ISAM AWS.

●Litspam 1540 MLS-3F. Rel 3.0 O&M NM- Element Manager.

●SoftX3000 Advanced Operation and Maintenance.

●UMG8900 Advanced Operation and Maintenance.

●SG7000(NGN) Advanced Operation and Maintenance.

●SHLR9200 Advanced Operation and Maintenance.

●MRS6100 Advanced Operation and Maintenance.

●UA5000(NGN) Advanced Operation and Maintenance.

●iManager N2000 UMS Advanced Operation and Maintenance.

●NGN Special Subject –IN/DUAL-Homing Operation and Maintenance

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