Engineering Software
Resume:
Ronald Oden
Nashville, Tennessee, 37013
********@*****.***
WORK EXPERIENCE
STATE OF TENNESSEE, Nashville, TN
Information Systems Manager, Dec 2010 – Feb 2017
●I provide IT support and training for the Department of Intellectual and Developmental Disabilities. Applications supported and trained on were CS Tracking, Incident and Investigations, and Microsoft applications such as CRM, SharePoint, Office, and TFS.
●I managed the Business Analyst, desktop support group, Network security, and IT helpdesk.
●I assisted with new PC roll outs.
●Managed Inventory .
STATE OF TENNESSEE - MENTAL RETARDATION, Nashville, TN
Information Support Specialist 4, Nov 1997 – December 2010
●Oversee the daily performance of computer systems.
●Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
●Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
●Answer user inquiries regarding computer software or hardware operation to resolve problems.
●Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
●Develop training materials and procedures, or train users in the proper use of hardware or software.
●Analyze network data to determine network usage, disk space availability, or server function.
●Oversee the daily performance of computer systems.
●Answer user inquiries regarding computer software or hardware operation to resolve problems.
●Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
●Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
STANDARD REGISTER, Nashville, TN
Electronic Engineer, Oct 1994 – Aug 1997
●Design electronic components, software, products, or systems for commercial, industrial, medical, military, or scientific applications.
●Operate computer-assisted engineering and design software and equipment to perform engineering tasks.
●Analyze system requirements, capacity, cost, and customer needs to determine feasibility of project and develop system plan.
●Confer with engineers, customers, vendors or others to discuss existing and potential engineering projects or products.
EDUCATION
ITT Technical Institute, Nashville, TN - Associates
Electronic Engineering, Dec 1989 - Mar 1992
North Carolina Central Univ., Durham, NC - No degree
Completed coursework towards Business Admin., September 1980-Jun 1982
ADDITIONAL SKILLS
●I have managed the Business Analysis and worked closely with them on major projects.
●I have installed and support CRM, TFS, and SharePoint. Trouble shooting FoxPro applications and assisting staff was my main responsibility.
●Electronic circuitry development and repair.
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