Tynet S Hayes

*** ***** ****** ** *** F, Greensboro, NC 27401 (H) 336-***-**** ac0eyp@r.postjobfree.com

Skills

BAC screening/drug screen collection understanding

Adept at prioritizing/managing deadlines

BLS certification

Qualified in patient transport

Adaptability and responsiveness

General hospitality

Medical and Clinical Terminology certificate

Companionship and emotional support

Efficient and reliable team player

Recruiting and hiring expert

Supervisory training

Independent judgment and decision making

HIPAA compliance

Data Entry-Medical and Retail

Work history

Specimen Technician May 2016-September 2016

Quest Diagnostics Greensboro, NC

Responsible for all responsibilities of the Specimen Preparation Assistant.

Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together.

Identifies problems with specimen types, missing information etc. and assigns the appropriate TIQ, and in some cases resolves them.

Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.

Meets standards for production and accuracy within 6 months.

Understands the complex relationship between test(s) ordered and specimen received.

Completes all required written documentation, legibly and within the assigned timeframe.

Reports to work on time, and follows attendance guidelines.

Learns additional functions within Specimen Processing to allow timely progression to the next level.

Performs other duties as assigned

Independent Contractor/Specialist April 2013-May 2017

Stericycle, Inc Indianapolis, IN

Managed and responded to all correspondence and inquiries from customers and vendors.

Quickly responded to and resolved all customer service issues in a timely manner.

Entered numerical data into databases in a timely and accurate manner.

Scanned documentation and entered into the database.

Completed all documentation neatly and accurately.

Entered client information with accuracy and confidentiality.

Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Recalls and Retrievals of products and/or merchandise. Ordered laboratory equipment and supplies.

Quickly responded to and resolved all customer service issues in a timely manner.

Recorded each delivery using the proper paperwork before leaving the warehouse.

Communicated customer complaints, requests and feedback to company management.

Collected Blood and Chemo containers from all labs, OR, and patient rooms.

Transit Support Specialist/Radiology CT Assistant

Moses Cone Hospital November 2015-November 2016

Greensboro, NC

Implemented necessary changes based on evaluation of staffing requirements and floor assignments.

Followed infection control procedures.

Ensured safety and well-being of patients.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Assisted with patient transfer and ambulation.

Followed safe lifting techniques and individual resident lifting instructions.

Transported patients to other areas of the hospital in wheelchairs and gurneys.

Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Reported any unusual circumstances in the patients’ condition or environment.

Assistant Manager

Claire’s Boutique October 2008- February 2014

Greensboro, NC

Assisted Store Manager with daily duties: Setting store sales and promos, conferences, and bank deposits

Assisted with the hiring process

Assisted with planograms and audits

Assisted other store locations with remodels, staffing, and resets

Apart of meeting quotas daily, weekly, and monthly

Resident Assistant/Med Tech

High Point Assisted Living June 2005- October 2006

High Point, NC

Professionally and courteously verified appointment times with patients.

Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).

Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.

Adeptly managed a multi-line phone system and pleasantly greeted all patients.

Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.

Maintained accurate records of patient care, condition, progress and concerns.

Monitored vital signs, such as blood pressure and pulse.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Scheduled and accompanied clients to medical appointments.

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Followed safe lifting techniques and individual resident lifting instructions.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.

Monitored expiration of medical supplies and medications.

Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed

EDUCATION

Tentative Diploma: Medical Assistant- Orlando, FL

Concorde Career Institute

January 2013-Aug 2013

•Medical Billing and Coding (training)

•Administrative Office Skills (training)

•First Aid and CPR (complete)

•Proper medical office techniques (complete)

High School Diploma: General Studies Miramar, FL

Continental Academy Graduated 11/2006

3.85 GPA

General Education courses

Diploma: Customer Service

Greensboro, NC

Alison.com Completed 2015

Internship: Merchandising Orlando, FL

Walt Disney World

January 2011- June 2011

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