Digital Transformation Lead with **+ years of international IT experience, and more than 3 years of experience in conducting digital innovation workshops to identify digital disruptions, designing mobile strategy, mobility architecture and security, selling cloud based managed services, CRM mobility, SAP, Project Management and various Enterprise Applications.
Nikhil is a Certified Project Manager (PMP), and has managed various business development and delivery assignments, mainly in Resources, FMCG, Utilities, Public Sector, and Retail industries.
Areas of Competence
Digital Transformation
Enterprise Applications – SAP ERP, CRM
Digital Strategy
Mobile Security – Afaria, AirWatch
Mobile Architecture – MEAPs, MDMs
Business Analytics – R Programming
Secured API gateways – Apigee, CA Layer 7
Social Media Integration
Portal Development
Cloud based Managed Services
Mobility
Good understanding of various B2E, B2C, B2B and M2M solutions. Exposure to various MEAPs like Sybase Unwired platform, Syclo, SAP Mobiliser, SAP Fiori, KonyOne, Antenna. Good understanding of Open source mobile technologies like PhoneGap, JQuery, HTML5 etc. MDM solutions like Afaria, AirWatch & MobileIron.
SAP ERP and CRM Applications
SAP ECC and CRM experience: Configuration of Personnel Administration, Organizational Management, Time Management, Global Payroll (South Africa, Canada and International), ESS, MSS, HR Workflows, Security & Authorizations, HR ABAP. 4 Full-Life Cycle implementation experience using ASAP & Scrum methodologies.
Business Analytics Training
Big Data analytics, Statistical data analysis using SPSS, LINDO, R, Predictive Analytics, Sentiment Analysis, Supply Chain analytics, Web and Social Media analytics.
Infrastructure
Server Sizing (Application, Middleware, and Database servers), Cloud application hosting, Setting up Cloud based Managed Service offerings in APAC region, Hardware and Service offering analysis, Vendor selection and negotiations, Setting up Digital CoE from scratch, Digital Security.
Certification
Certificate in Business Analytics, Indian Institute of Technology, Delhi - 2016
Project Management Professional (PMP), Project Management Institute, USA – 2009
Education
Master of Science in Information Technology, Dhirubhai Ambani Institute of ICT, Gujarat, INDIA - 2005
Bachelor of Computer Applications, Panjab University, Chandigarh, INDIA - 2003
DOB 21-March-1984
Passport M0535657
Others
Spirituality and Meditation practitioner.
Voluntary corporate trainer on values based topics like, Stress Management, Healthy Lifestyle etc.
Work Experience
Co-Founder – CampusKonnect Mar 15 to till date
CampusKonnect is a cloud-based, social collaboration digital platform for academic institutions, to bring its stakeholders under single roof. It helps institutions to build their digital brand by synergizing communication among students, teachers, parents, alumni, guests etc.
Technology Platform - Liferay Open Source portal platform, Web Content Management, Social Media integration, Mobile Web, Web Analytics etc.
Infrastructure – Server Sizing (Application and Database), Cloud based application hosting, Vendor Management and negotiations.
Role: Co-Founder / Digital Product Development
Accenture Digital, Singapore Sep 10 to Jan 15
Project: Project Delivery and BD for Digital Practice
Role: Digital Consultant/Project Manager
Major Assignments
Mobility and Analytics Project Manager – Digital Transformation Delivery – WDA Singapore
Project Manager and Lead for end to end SAP Mobility solution, including on-premise SAP Afaria, and SAP Agentry CRM mobile app.
oResource planning and managing an offshore team of 8 developers for delivery.
oContinuous Risk and Issue management.
oActing as a SME to the client for overall mobility and analytics solution.
oAnalytics solution to implement data supported career counselling.
oSocial Media and Web analytics to mine market sentiment and trends.
oCoordinating efforts for blueprint, functional specs, test scripts, and UAT sign off.
Digital Transformation SME – New revenue stream solution proposal – EZLink Singapore
As part of overall new revenue generation strategic study for EZLink, proposed myWallet, a Cloud based campaign management and Analytics solution, to capitalize on the existing customer base. Some of the key components of the solution:
oEnd to end Campaign management for Merchants and Retailers - from Campaign creation->Distribution->Pre-payment->Payment->Post-Payment.
oManaging different Campaign types -> Coupon based, SKU based, Loyality programs etc.
oGeofencing capability for coupon distribution
oAnalytics – To analyze campaign effectiveness, customer purchasing behavior etc.
oSocial Media integration – Facebook and Tweeter for Consumer (to post received coupons for their Social networks to get additional loyalty points) and Merchants (option to publish the marketplace coupons on company Facebook page).
Mobility and BYOD Consultant – Digital Transformation Delivery – NTUC FairPrice Singapore
oHelping client define corporate policies around Mobility and BYOD
oLeading the Cloud based Enterprise App Catalog and Device Management using Sybase Afaria.
oArchitecting the Leave App and integrating it with SAP HR system using Web Services/ BAPIs, without Middleware.
oAs MMS Lead responsible to rollout the service so that enterprise data can be secured on devices and that enterprise apps can be distributed to both enterprise owned and BYOD devices. This sets up the base mobility platform to rollout any future enterprise mobile apps.
Digital Innovation Consultant – Digital Transformation – Singapore Power
oArchitected end-to-end kiosk solution using large screen Android tablet. This innovative solution cost around half the cost of generally used Windows based kiosks.
oResearched and worked with various third-party vendors to provide solutions for various peripherals connectivity (printer, barcode scanner etc) for Android platform.
oSetup and demo the working Kiosk solution to IT department and CIO personnel.
Mobility Architect – Architectural Study – Ministry of Health Holdings Singapore
oConducted a strategic study of MOHHs existing IT landscape to recommend a technical mobility architecture and platform to mobilize its current and future clinical systems.
oVendor selection and product evaluation for MDMs like AirWatch, MobileIron, Afaria, MADPs like Antenna, Oracle ADF, API gateways like Layer7, Apigee and Oracle Enterprise Gateway.
oRecommendation for the Enterprise Mobility Architectural Platform.
Coordinated setup of joint offerings in Digital CoE for ASEAN region
Larsen & Toubro Infotech (L&T), India Mar 10 to Aug 10
Project: EMpower- ECC 6.0 Implementation
Role: SAP HCM Lead Consultant responsible for providing solutions in PA, OM, Time
Management, ESS, MSS and HR Security
Responsibilities:
Liaising with Business Project Manager and HODs to design Authorization Matrix.
Structural Authorizations design to restrict access based on Project Structure, defined in OM.
Reviewing the Blueprints and realization designs of PA, OM, E-Rec and ESS/MSS to ensure the quality.
Almarai Company, Saudi Arabia Jul 07 to Sep 09
Project: SAP HCM, ESS MSS and HR Workflows implementation
Role: SAP Lead Consultant for implementation and support across the Middle-East region
Responsibilities:
Leadership Role on ESS, MSS and HR Workflows implementation project.
Business Process Optimization for key HR processes like Transfers, Promotion, Disengagement, Contract Renewal and Travel.
Coordinating Organizational Change Management activities.
In-house Techno-Functional SME to support 500+ end users.
Interra Information Technologies, India Jan 05 to Jun 07
Project: SAP HCM Support. Project Type: Support
Role: HCM Techno Functional Consultant for offshore support on PA, OM, Payroll and Time Management modules.
Responsibilities:
Offshore technical developer.
Defect Prevention and QA team member