*

CHRISTOPHER CORPUS

*** *. ***** *** **. Azusa, Ca. 91702

Home: 626-***-**** Cellular 626-***-****

ac0etu@r.postjobfree.com

QUALIFICATION

Solutions-focused, team oriented System, Data, and Infrastructure Management with broad-based experience and hands-on skill in the successful implementation of highly effective system operations and the cost-effective management of innovative enterprise business systems strategies. Proven ability to successfully analyze an organization's critical support requirements, identifies deficiencies and potential opportunities, and develops innovative solutions for increasing reliability and improving productivity. A broad understanding of computer and network hardware, software and database, including installation, configuration, management, troubleshooting, and support. SKILL SET

Certification: A+, CNE for Novell 3.x – 4.x, MCSE for Win 2K/2K3

Servers: Novell 3.x – 4.x, Win NT Server 4.0, Win 2k Server & Advance Server, Win 2k3 Small Business, Win 2k3 R2 Enterprise, Win 2k8 R2 Enterprise & Win 2012; Hyper-V; SQL 2k, 2k5, 2k8, 2012; Exchange 5.5, 2K3, 2010, 2013; Office365; VMWare/ESX 4.0 & ESXi 4.1; Sybase Advantage Server.

Workstation: Win 95/98/ME; Win NT Workstation 4.0; Win 2k, Win XP/Vista/7/8-8.1/10

Software: Office365, MS Office 97, 2k, 2k3, 2k7, 2010, 2013, MS Project, MS Visio, MS FrontPage 2k, FoxPro 2.6, MS Visual FoxPro 6.0, Visual Basic, ERP systems (MS Dynamic AX, GP, NAV, CRM, MAS90, M1, and QAD), SharePoint, TCP/IP, Photoshop, Flash, DreamWeaver, WebEx, LiveMeeting, Expression Engine 2.x, Drupal, WordPress, BlackBoard, Moodle, Populi (LMS & SIS), Panatrack

(WMS)

Languages: ASP, ASP.net, Cold Fusion, HTML, VB Script, Java Script, PHP

Network hardware & software installation & configuration

WAN, LAN, VPN/SonicWall

EMC SAN System

VERITAS Back-up Exec, Anti-Virus, VRanger, Veeam

Active Sync (Messaging Server), Black Berry, Palm, Pocket PC, Android, iPhone & iPad

Project Management/Coordination

EXPERIENCE

05/2015 – Present Filbur Manufacturing, LLC/HydroNovation, Inc. La Palma, CA IT Manager

Full IT department management & operational planning, including business requirements, project planning, budget, and organizing for both Filbur Manufacturing, LLC & HydroNovation, Inc.

Analyze all network needs and contributes to design of network architecture, integration and installation.

Evaluates network hardware and software requirements and capabilities and makes recommendations.

Establishes budgetary requirements for equipment replacement.

Maintains all network hardware and software, including servers, peripherals, network nodes, terminals, and cabling.

Manage ERP & EDI implementation project and ERP & EDI daily operations.

ERP and EDI system and database support.

Provide user support and training on all technology including ERP applications & EDI system. 2

Create or modify ERP, SQL reporting and EDI programs and scripts.

Assist with new EDI customer onboarding.

Provide backup support for MS SQL Server and .NET applications.

Maintain front line support for users of various business systems.

Maintain front line support for server, network systems and equipment.

Maintain front line support for phones (PBX), cell phones, desktop, laptop, copier and fax equipment.

Deliver and administer all client, server and network software and hardware including all patching and upgrades.

Maintain network security as well as security on various business systems.

Perform daily maintenance tasks as assigned.

10/2013 – 05/2015 Best Carbide Tools, Inc. Gardena, CA IT Manager

Oversees the administration, planning, implementation and maintenance of the company’s infrastructure, and directs staff when necessary.

Oversees the administration of the company’s WAN and LAN.

Responsible for documentation and implementation of project requirements for Dynamics GP (ERP).

Responsible for developing training materials and training of Dynamics GP (ERP).

Manages information technology such as computer systems, inventory system, warehouse management system (WMS) and enterprise resource planning (ERP).

Develops and implements policies and procedures for enterprise resource planning and computer systems operation and development.

Meets with managers to discuss system requirements, specifications, costs and timelines.

Controls the computer systems budgets and expenditures.

Ensures technology is accessible and equipped with current hardware and software.

Manages and develop upgrades to the company’s enterprise system including VOIP telephony.

Oversees all landline and mobile telephone changes, including routing for seating assignments and data transfer.

Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

Works with project teams to help implement Internal Systems.

Interacts with staff on all levels to help resolve IT-related issues and provides answer in a timely manner.

Builds and maintains vendor relationships and manages the purchase of hardware and software products.

Ensures that company’s information technology assets are maintained responsibly.

Initiates and implements improvements in all areas of IT responsibility.

Serves as main point of contact on all IT-related matters.

Responds/acts on upper-management direction.

Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.

12/2010 – 09/2013 William Carrey International University Pasadena, CA IT Systems Analyst & Support

Provides support in all aspects of the development, installation and maintenance of new or improved moderately complex SIS, LMS and Library systems.

Interprets end-user needs in the application of system. 3

Organizes and prepares systems and programming specifications and documentation necessary for subsequent levels of development.

Responsible for identification of testing methods as well as amount of testing required.

Performs system configuration and testing.

Installs, tests, and implements all software updates on all computer systems.

Acts as user liaison between departments and Information Systems technical services.

Develops and conducts training program that is customized based on end-user needs.

Produces user requested reports, imports and exports utilizing tools of designated systems.

Oversees maintenance of all computer systems.

Interfaces with designated software vendor personnel to recommend and coordinate various enhancements, changes, and resolutions to software problems.

Interacts and provides assistance to the programming staff with testing and debugging of application software.

Imports databases from variety of sources into the system.

Analyzes user-reported problems to determine corrective action.

Ensures system documentation is at current levels.

Provides monthly status reports to management.

4/2009 – 11/2010 APEX Info Tech, Inc. Irvine, CA

IT Project Manager

Serves as the key driver between the client’s business processes and technical implementation of an ERP system.

Serve as liaison, managing use of multiple channels and vendors to deliver technical ERP solutions.

Analyze client’s needs to develop functional/technical designs for ERP solutions.

Provide consultation to users in the area of Microsoft systems.

Write detailed functional specifications, for use by both technical and non-technical readers, which describe business transaction functionality, end-user interfaces, data integration, business-rule processing logic and data communication implementation.

Determines project priorities and manages tasks accordingly.

Ensures project deliverables meet business requirements and are clearly understood by the technical team, execute testing on development efforts, contribute to group learning and best practice development.

Participates in project team reviews to review test cases, documentation, and other specifications throughout the development phase to insure all project team members understand and implement functional requirements and user interface plans as intended.

Manages relationships with clients.

Works side-by-side with vendors’ project managers to communicate requirements and oversee development of solutions.

Final approval of vendors’ prototype applications or page mock-ups that demonstrate basic components of systems requirements and facilitate end-user acceptance.

Manages multiple simultaneous tasks to completion, develops and maintains positive working relationships with business owners, and promotes teamwork in problem resolution.

Communicates final functionality to end-users and help them understand the application.

Document and implement project requirements.

Help develop training material for specific projects. 4

9/2005 – 3/2009 SEIU Local 6434 Los Angeles, CA

IT Director

Responsible for IT Management Team.

Responsible for assigning and managing the daily activities of the IT Management Team.

Develop systems to improve efficiency, reduce human error, reduce operating cost and increase performance.

Prepare and provide direct reports annual reviews.

Identify innovative solutions to new strategic initiatives.

Develop, maintain information technology strategies and execute project plans.

Ensure that technology plans are effectively aligned with both the strategic plan and departmental business plans.

Conducts post implementation reviews to ensure benefits are achieved.

Ensure that all technology solutions are delivered in a timely and cost effective manner.

Ensure that the IT Management Team is up to date and well educated on strategic technologies.

Responsible for technical training of staff.

IT Staff & Budget Management.

Responsible for implementing and support technology infrastructure, including integrated data and voice networking.

Responsible for the configuration, maintenance, and improvements of domain and file servers in a cluster environment (Win 2k & 2k3 servers).

Responsible for the configuration, maintenance, and improvements of database servers in a cluster environment (MS SQL and Advantage DB servers)

Responsible for disaster recovery procedures, backup scheduling and maintenance of all network and server systems including EMC SAN system.

Responsible for systems preventative maintenance, scheduling, and virus control of all systems.

Selects, develops, implements and supports new systems and technologies.

Provide minor programming for some in-house IT projects. 4/2000-8/2005 TMA-Turrow/McParlane Associates, Inc. Los Angeles, CA IT Systems Manager

Software and hardware installation, configuration, upgrading, maintaining and testing.

Systems administration, Network administration and Database management/development.

Systems preventative maintenance, scheduling, and virus control of all systems.

Backup scheduling and maintenance of all systems.

Administration of predictive dialer, telephone, and voicemail systems.

Troubleshooting, configuring and testing a variety of office equipment.

Developing suggestions to improve efficiency, reduce human error, reduce operating cost and increase performance.

Developing disaster recovery procedures.

Developing test bench/equipment and implement test procedures.

Responsible for technical training of corporate staff.

Responsible for documentation.

Generating reports that will provide the necessary access to current information to business workflow.

Act as technical liaison to the Client.

5

EDUCATION

01/16-Present University of Phoenix Online

Master in Information Systems with the focus of Business Systems/Security/Intelligence 07/01-06/03 University of Phoenix Pasadena, CA

Bachelor of Science in Information Technology

10/97-03/99 CLC-Computer Learning Center Los Angeles, CA AS Degree in Computer and Network System Technology School Honors: NVTHS-National Vocational Technical Honors Society, GPA-4.0, & Summa-Cum Laude REFERENCE

Available upon request.

Contact this candidate