PROFESSIONAL EXPERIENCE

ASHLEY FURNITURE HOME STORE – ARLINGTON, TX

CALL CENTER – CALL AGENT - JUNE 8, 2015 – CURRENTLY

VERBAL COMMUICATION, PHONE SKILLS, LISTENING, DATA ENTRY SKILLS, PEOPLE SKILLS, INFORMING, CUSTOMER FOCUS, CUSTOMER SERVICE, ATTENTION TO DETAIL, PROFESSIONALISM, MULITI-TASKING.

INBOUND AND OUT BOUND CALLS CUSTOMER CARE SPECIALISTS

RESPONSIBLE FOR HANDLING CALLS FROM NEW AND EXISTING CUSTOMERS REGARDING A VARIETY OF REQUESTS.

PROVIDE SUPPORT AND OFFER INFORMATION BY EXPLAINING PROCDURES AND ANSWERING QUESTIONS.

GREAT COMMUICATION SKILLS AND INTIMATE KNOWLEDGE OF THE PRODUCTS BEING SOLD

GREETED WALK – IN CUSTOMER AND PROCESS PAYMENTS AND SCHEDUED PICKUP OF CUSTOMER FURINTURE.

SCHEDULED DELIVIERY FOR CUSTOMER RECEIVE FURNITURE TO THEIR HOMES WHILE ADHERING TO STANDARDS AND GUIDELINES.

PROFESSIONAL EXPERIENCE

HOME HEALTH CARE – OKLAHOMA CITY, OK

HOME HEALTH CARE ASSISTANCE - MARCH 2013 TO APRIL 2015

OFFERED COMPASSIONATE, PROFESSIONA CARE FOR A PATIENT WHOM NEEDED CONTANST CARE AND SUPERVISION

CARED FOR AN ELDERLY WITH DEMENTIA

PROVIDED HYGIENE CARE

PERSONAL SAFETY

MEDICATIONS

PERPARED MEALS

PROVIDED SERVICE TO AND FROM DOCTOR’S APPIONTMENT

PROFESSIONAL EXPERIENCE

THE HIGHLANDS APARTMENT S - OKLAHOMA CITY, OK

LEASING CONSULTANT/PROMOTED TO SALE MANAGER- SHOWS AND LEASE APRTMENT TO PROSPECTIVE RESIDENTS.

RESPONSIBLE FOR INSURING THE “MODEL” APARTMENTS AND TARGET APRTMENT ARE READY FOR SHOW.

COMPETED LEASE FORM AGREEMENTS

FULLY INFORMED OF CURRENT RENTAL RATES, SIZES, LOCATIONS AND ALL AMENITIES OF PROPERTY.

RESPONSIBLE FOR “SHOPPING” COMPETITIVE PROPERITIES

COLLECTION OF RENTAL DEPOSITS AND MONTLY RENTAL

THROUGH KNOWLEDGE OF LEASE TERMS, SPECIFICATIONS AND ALL COMMUNITY POLICIES

DEVELOP FULL KNOWLEDGE OF APPLICATION INFORATION REUIRED, SCREENING PROCESSES, AND POLICIES REGARDING RENTALS

RESPONSIBLE TO PLAY AN ACTIVE ROLE IN THE RENEWAL PROCESS

RESPONSIBLE FOR PROPER MAINTENACE OF RESIDENT AND PROPERTY FILES

HAVEY DATA ENTRY AND 10-KEY – KNOWLEDABLE IN SOFA WARE USED

MAJOR ACCOMPLISHMENT

WORKED AS LEASING CONSULTANT FOR A YEAR AND THEN PROMOTED TO LEASING MANAGER.

OTHER JOBS EXPERIENCES – WORKED AS A DENTAL ASSISTANT FOR SIX YEARS WITH MCGREGOR DENTAL OF HOUSTON, TX AND OKLAHOMA DENTAL CENTERS IN OKLHOMA CITY, OK

EDUCATION – ON GOING

1994 – 1995 ROSE STATE JUNIOR COLLEGE - BASIC COURSE

MIDWEST CITY, OKLAHOMA 73110

2003 – 2006 CONNORS STATE COLLEGED

MUSKOGEE, OKLAHOMA 74403

2010 – 2011 ARGOSY UNIVERSITY

FARMERS BRANCH, TX 75244