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Service Engineer

Location:
Kerala, India
Posted:
May 20, 2017
Email:
ac0ejv@r.postjobfree.com

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ac0ejv@r.postjobfree.com

TITO DAVID

OBJECTIVE

To be a part of reputed organization which provides a steady career growth along with job satisfaction, challenges and give value contribution in the success of organization

EXPERIENCE

ASSOCIATE SYSTEM ENGINEER, UST GLOBAL

10/2016-present

Accomplishment

Monitoring of Networks using CA Tools(CAUIM)Nimsoft, Creating and Closing Tickets using Service Now(SNOW), Optimized internal network systems working with the network team and Troubleshoot various network issues affect solutions and collaborate with staff and vendors to resolve major incidents. Service Support areas of Service Level, Availability and IT Service Management; Incident, Problem, Change, Release, Configuration Management and Service Desk

NETWORK ENGINEER, UNITED TELECOMS LIMITED

02/2016-11/2016

Accomplishment

KERALA STATE WIDE AREA NETWORK PROJECT

KSWAN Project Involves Internetworking the whole state of Kerala through leased lines and Wireless Network. The Project Visualizes building a network to interconnect all the Govt. Departments in the state and/or connect them to the State Datacenter. The Network uses CISCO 7206, 2811 series routers, 3560 and 2950 series switches. Protocols/Technologies used in the network include OSPF, Frame-relay, QoS, and Traffic Sharing etc. Wireless connectivity: At each DHQ and BHQ a Wireless Base Station is provided to connect 60 remotes to it within a radius of 10 Kms . The Present Operational Status on the Kerala State Wide Area Network (KSWAN) is: 1 NOC Operational, 14 DHQs Operational, 151 BHQs, and 60 Minipop are Operational.

Monitoring of Networks using CA’s Spectrum, Creating and Closing Tickets using CA Unicenter Service Desk. Taking bandwidth report using PRTG TOOL .Installing, configuring and administering network technologies

EDUCATION

B.E COMPUTER SCIENCE AND ENGINEERING (2011-2015)

Immanuel arasar jj college of Engineering

Anna University Chennai

Technical Higher Secondary School (I.H.R.D) 2009-2011

Kerala state board

S.T behanans Higher Secondary School (2009)

Kerala State Board

ACHIEVEMENT & CERTIFICATES

ITIL® v3 Foundation Certificate in IT Service Management

CCNA, CCNP, JAVA

TECHNICAL SKILLS

Working Experience in Adva optical Devices Such as ADVA oscilloquartz 5210,5410, 5421

Programming Language: C, C++, java, HTML

Data base: Oracle DB, MySQL

Monitoring of Networks using CA’s Spectrum, Nimsoft, Creating and Closing Tickets using CA Unicenter (PRTG, SERVICE now), Wireshark

Good understanding and Solid knowledge of OSI Model, TCP/IP protocol suite (IP, ARP, TCP, UDP, FTP, TFTP)

knowledge of routing protocols - RIP V1/V2, OSPF, IGRP & EIGRP, BGP Switches: Basic Configuration & VLAN setup on Cisco 1900, 2950, 2960

Router: Basic Configuration & monitoring of Cisco 2800, 2600, 1800

Strong experience and technical abilities in troubleshooting problems in network systems

Good understanding in Database, SAN, VPN technologies, and Firewall like Checkpoint and Bluecoat

IT Service Management (ITSM) based on ITIL best practices.

ITIL V3 Service Support areas of Service Level, Availability and IT Service Continuity Management; Incident, Problem, Change Management and Service Desk

PERSONAL INFORMATION

Name: Tito David

Sex: Male

Father’s Name: David Mathew

Marital Status: Single

Date of birth: 24/07/1992

Passport No.: M9768043

Permanent Address: Thiruvattal House Valakuzhy P.O Vennikulam Thiruvalla Pathanamthitta Dist. Kerala, 689544

Languages Known :English, Hindi,Malayalam,Tamil

REFERENCE

KRISHNA KUMAR, Sr. Network Engineer & Technical Lead, Kerala state wide area network (KSWAN) +919539010819

DECLARATION

I hereby certify that the above information is true and correct to the best of my knowledge.

Tito David.



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