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Customer Service Specialist with Remote Expertise
Columbus, OH
... • Resolved customer issues by gathering accurate details, verifying information, documenting cases thoroughly, and determining appropriate resolutions or escalation paths. • Provided timely follow-up to customers to confirm issue resolution, ... - Jan 30
... • Resolved customer issues by gathering accurate details, verifying information, documenting cases thoroughly, and determining appropriate resolutions or escalation paths. • Provided timely follow-up to customers to confirm issue resolution, ... - Jan 30
Senior SaaS Client Success Leader (Enterprise & Mid-Market)
Hilliard, OH
... Client Success Consultant — UKG Jan 2022 – Jul 2024 • Directed QA and UAT testing for WFM Pro Dimension system deployments. • Developed client success plans achieving 85%+ retention rate. • Served as escalation point, improving resolution time and ... - Jan 29
... Client Success Consultant — UKG Jan 2022 – Jul 2024 • Directed QA and UAT testing for WFM Pro Dimension system deployments. • Developed client success plans achieving 85%+ retention rate. • Served as escalation point, improving resolution time and ... - Jan 29
MBA, FinTech & Blockchain - Banking & Administration Specialist
Columbus, OH
... • Supervising Pumping Test and Analysis of the Data. INTERESTS My hobbies include: • Reading various literatures; • Watching documentaries and movies; • Engaging in sporting activities like football and volleyball. REFEREES Upon Request. - Jan 25
... • Supervising Pumping Test and Analysis of the Data. INTERESTS My hobbies include: • Reading various literatures; • Watching documentaries and movies; • Engaging in sporting activities like football and volleyball. REFEREES Upon Request. - Jan 25
Senior Data Engineer with 7+ Years of Cloud-Powered Data Platforms
Columbus, OH
... Worked closely with QA and production teams to validate pipeline enhancements, maintain data accuracy, and support stable deployments. Participated in Agile sprint planning, reviews, and retrospectives, contributing to faster delivery cycles and ... - Jan 20
... Worked closely with QA and production teams to validate pipeline enhancements, maintain data accuracy, and support stable deployments. Participated in Agile sprint planning, reviews, and retrospectives, contributing to faster delivery cycles and ... - Jan 20
Senior Customer Service & Operations Leader
Columbus, OH
... • Used CRM systems to document cases and follow up on resolutions. • Collaborated with cross-functional remote teams to resolve escalated member issues. • Maintained a 98% satisfaction rating based on post-call surveys. Centene Corp (Buckeye Health ... - Jan 19
... • Used CRM systems to document cases and follow up on resolutions. • Collaborated with cross-functional remote teams to resolve escalated member issues. • Maintained a 98% satisfaction rating based on post-call surveys. Centene Corp (Buckeye Health ... - Jan 19
Senior Software Developer - Python C++ Linux/Unix, AWS, CI/CD
Columbus, OH
... Express - QA Automation Engineer ●Designed and developed robust automation frameworks using Python, Selenium, and PyTest ... test data handling. ●Collaborated closely with developers and product owners to analyze requirements, identify edge cases ... - Jan 18
... Express - QA Automation Engineer ●Designed and developed robust automation frameworks using Python, Selenium, and PyTest ... test data handling. ●Collaborated closely with developers and product owners to analyze requirements, identify edge cases ... - Jan 18
Software Engineer with Full-Stack Expertise
Columbus, OH
... Bimbo QSR August 2021 - December 2021 Research and Development Intern Zanesville, Ohio ●Created test and demo product from formulas, conducted a 6 week shelf life test, gave input on new bun flavors, recorded bun data and measurements, led blind and ... - Jan 17
... Bimbo QSR August 2021 - December 2021 Research and Development Intern Zanesville, Ohio ●Created test and demo product from formulas, conducted a 6 week shelf life test, gave input on new bun flavors, recorded bun data and measurements, led blind and ... - Jan 17
Senior Java Developer with Spring Boot & AWS Expertise
Columbus, OH
... Strong in Java, Spring Boot, AWS, and React to design, develop, test, and support reliable systems in production. Experienced with CI/CD, resiliency, and security practices to improve operational stability and release quality. Comfortable debugging ... - Jan 15
... Strong in Java, Spring Boot, AWS, and React to design, develop, test, and support reliable systems in production. Experienced with CI/CD, resiliency, and security practices to improve operational stability and release quality. Comfortable debugging ... - Jan 15
Java Backend Developer with Spring Boot & REST APIs
Columbus, OH
... Comfortable working in Agile/Scrum environments, collaborating with frontend developers, QA, senior engineers, and product ... Wrote unit test cases using JUnit 5 and Mockito for controller and service layers to ensure code quality and reduce errors. ... - Jan 15
... Comfortable working in Agile/Scrum environments, collaborating with frontend developers, QA, senior engineers, and product ... Wrote unit test cases using JUnit 5 and Mockito for controller and service layers to ensure code quality and reduce errors. ... - Jan 15
Backend & Spring Boot Engineer with AWS & Microservices
Columbus, OH
... Executed User Acceptance Testing(UAT) for the applications collaborating with stakeholders and QA team. Used Postman for API ... Created Unit, Integration and System test cases for different workflows. Used Spring JDBC Prepared Statement with JDBC ... - Jan 15
... Executed User Acceptance Testing(UAT) for the applications collaborating with stakeholders and QA team. Used Postman for API ... Created Unit, Integration and System test cases for different workflows. Used Spring JDBC Prepared Statement with JDBC ... - Jan 15