Customer Service Supply Chain, logistic incharge

Sasmita Parida

Female, Age- **

Bhuabeswar, *******.*******@*****.***

Odisha Mobile No : 099********

:

Seeking assignment on Supply Chain Management,Logistics, warehousing

OBJECTIVE

A challenging and rewarding position that utilizes my commercial & Logistics knowledge and expertise in over all success of the company and professional growth based on performances.

SUMMARY

Over all 04 years of experience in Commercial, SCM, Logistics & Independent Branch Operation with handling statutory matters.

Key Areas of Experience

* Logistics Planning * Supply Chain Management * Vendor Management

* Contract Negotiation * Competitive Analysis * Space Utilization

* Customer service * claims and complaint handling of all orissa distribution .

Professional Experience

Gati Kintetsu Express Pvt Ltd Executive-SCM Dec 2012-Continuing

Job Responsibility

Inbound & Outbound Management (Transport & Distribution management).

I am responsible for Warehouse and Inventory Management

Responsible for Monitoring Of Accounting & Sales Tax Records.

Accountable for MIS generation and WMS updation

Taking care of Customer Complain and way for resolutions and retention of Customer

Engage in Space Utilization, Vendor Development

Proper monitoring for safety and security of Material kept in the warehouse.

Developing customer oriented services.

Arranging Customers Meets

Training & updating Franchises.

Documents Part to maintained as per norms & ISO Certification.

Follow up for the undelivered shipments.

Reports given to the customers as per their requirements.

All response to be given through e mails for internal & external customers.

Customer handle :- Hitachi home & life solution Pvt. Ltd, Next Education pvt. Ltd,Wham Info com, M-Tech India pvt. Ltd., Agmental Pvt Ltd.

Additional Responsibilities

Handling Customer complaints, Claims& quality analyses .

As per customer claim arranging for survey for any reconciliation .

Issue the OBN as per SOP .

Take care of Customer Complaints resolution with updating in CCEC .

ACDEMIC QUALIFICATION

ACADEMIC RECORD

NAME OF THE COURSE

NAME OF THE COLLEGE/UNIVERSITY

STREAM

YEAR OF PASSING

Percentage

MBA

Orissa School of Business Management, BBSR

Logistics & SCM & HR

Continuing

In 01st semester its Appearing 68.00 %

+3

Nayagarh Autonums College

Commerce

2012

59.00%

+2

Raghunatha Bidyapith,Odagaon

Arts

2009

72.00%

HSE

Radhakanta Girls High Schoo,Odagaon

2007

59.00%

EXTRA ADDITIONAL COURSE

Complete the Diploma in Logistic & Distribution course in Gati Academy in Hyderabad .

Complete Diploma in Insurance Management in Nayagarh Autonums College .

PERSONAL SKILLS

Good communication skill.

Able to work under pressure.

Good cooperation with team member.

Hardworking.

PERSONAL INFORMATION

Date of Birth : 05-05-1992

Sex : Female

Marital Status : Married

Permanent Address: At :- Badaput

po:- Panchirida

Ps-Sarankul

Dist:- Nayagarh

Pin :- 752080

mobile no :- 993-***-****

Language Known : English, Hindi, Oriya.

Hobbies : Net browsing,New Relationship buildup,Listing song .

Current CTC : 2,00,000 /-

Expected CTC : Negotiable

Notice period : 15 to 30 days

Reference : Given as per demand

I hereby declare the above information given in this resume is true to the best of my Knowledge and belief.

Date : Sasmita Parida

Place : Bhubaneswar

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