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Customer Service / Dispatcher

Location:
United States
Posted:
May 19, 2017

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Bridgette Swilling-Ferguson

**** ****** **** # ***

Citrus Heights, CA 95610

(916) ***-****

ac0ebu@r.postjobfree.com

Work History:

First Transit

**/****- *******

Sacramento International Airport

Dispatcher- I am responsible for dispatching shuttle buses to ensure safe, efficient and timely customer service to Sac International passengers. I track drivers hours to ensure DOT service hours compliance, document maintenance concerns and out of service criteria. And route drivers to ensure work breaks are in adhered to according to labor law guidelines.

FedEx

10/2016- 02/2017

Fairfield, CA

Delivery Driver- As delivery driver I maintained excellent customer service delivering FedEx packages to both business and residential locations. While maintaining a safe and efficient route as well as keeping in compliance with all state and federal DOT regulations.

Center Unified School District

08/2011-8/ 2016

Antelope, CA

Dispatcher - As dispatcher I have had the opportunity to gain experience in many aspect of the position of dispatch. I have had the opportunity to work first hand with vendor's, I’ve learned the process of setting up field trips, providing support to my fellow drivers while providing customer service to our internal customers as well as parents our external customers.

Center Unified School District 03/2006- 8/2011

Antelope, CA

School Bus Driver - As a school bus driver I am responsible for safely transporting student to and from school.

Sacramento City Unified School District 02/03- 03/2006

Sacramento, CA

School Bus Driver- As a school bus driver I am responsible for safely transporting student to and from school.

Bridgette’s Mobile Notary Service 06/02-06/2006

Sacramento, CA

Loan Signing Agent- As owner and operator I was in charge of closing real estate transaction for lending institutioall over the united states.

FDI Consulting 12/01-10/2002

Sacramento, CA

Account Manager.- I was responsible for the maintenance of an online clearinghouse used for securing, tracking, tracing and transferring vehicle title for lien placement.

eHealthInsurance.com 07/01-12/200

Folsom, CA

Customer Service Rep.-I was responsible for educating online customers regarding the process of purchasing health insurance according the laws governing health insurance in their state.

Simpata.com 01/00-05/2001

Folsom,CA

Account Manager-I was responsible for the maintenance of our HRIS software for multiple client accounts.

Blue Shield of California 06/97- 01/2001

Folsom, CA

Group Membership Specialist- I was responsible for maintenance of employer group eligibility.

Blue Shield of California 04/95-06/1997

Folsom, CA

Authorization Coordinator- I was responsible for initiating the Authorization process for medical benefits.

Foundation Health 04/94-04/1995

Rancho Cordova, CA

Premium Accounting Rep.- I was responsible for maintenance of employer group eligibility.



Contact this candidate