Customer Service Project

Josh Buehler

***** * **** ** ******.*******@********.***

Arvada, CO 80007 409-***-****

EDUCATION

University of Colorado Boulder, CO

Bachelor of Science in Mechanical Engineering May 2017 GPA 2.95

TECHNICAL SKILLS

SolidWorks Certified, MATLAB, C/C++, Python

ENGINEERING EXPERIENCE

Career Exploration Program Intern Orbital Debris Program Office September/2010-July/2011 Universities Space Research Association, Johnson Space Center, NASA Houston, TX

Received Honorable Mention for going above and beyond, as well as working efficiently

Created 3 dimensional scans of satellite impact test fragments

Used Keyance Microscope to locate and document micro-impacts on ISS shielding

Researched and authored handbook for handling of impact test materials in clean room environments

Problem solved with contractors to implement new scanner for creation of e-library, demonstrating ability to troubleshoot problems

Communications Director CU Denver Department of Neurosurgery Project September/2016-Present Senior Design: University of Colorado at Boulder Boulder, CO

Project under Non-Disclosure Agreement with patent pending

Created and distributed meeting minutes

Corresponded with project client exclusively

Contributed to iterative design process

Modeled Advanced Cad designs

Researched medical grade materials

International Research Exchange Program May/2016-August/2016 University of Colorado at Boulder Darmstadt, Germany

Researched mechanical vibrations for self-driving prototype

Designed damping measures to reduce transmittance of frequency from electric motors

Adapted products available on the market to fit current design to meet budgetary needs

Maintained project continuance with little oversightt Additional Experience

Sales Associate September/2013-December/2014

GameStop Broomfield, CO

Learned to work with various personality types

Experienced long working hours, up to 14 hours on one shift

Dealt with clients and potential clientele complaints using professionalism, empathy, and customer service skills

Fielded questions on products, ensuring clients make informed decisions

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