Microsoft Office Manager
Resume:
To find a position where I would have a positive impact on people, that offers the opportunity to improve my current skills as well as toWalter Brooks
Houston, Tx. 77033
P: 713-***-****
E: **********@*****.***
Objective
learn new skills. I am a highly organized and efficient team player with extensive experience and proven ability to effectively plan and execute assigned duties.
Experience
U-Haul - CSR
06/2015-present
Received Returned rental equipment, Handled high volume of inbound calls making reservations for equipment, and assisting customers with quotes and questions.
General Dynamics – Call Center Representative 9/2013 – 11/2014
Answer inbound calls; enroll consumers in affordable care act health insurance, answer inquiries about eligibility, cost, and coverage. Provides correct information on plan penalty fees.
Expert Staffing – Print Production 8/2012 – 9/2013
Processed large vinyl wrapping orders for fortune 500 companies and Major NCAA Colleges using the latest in Ultra Violet Digital Printing. Quality checked all orders for the highest printing quality.
ML&R Janitorial – Office Manager 1/2008-7/2012
Responded to emails, faxes and phone calls. Scheduled work assignments and vacation days for employees based on business needs.
Education
●NCCER core skills certification
●OSHA Safety certification
●Basic computer skills certification
●Patton University Various Courses
●Co-Active Coaching Life Coach Program
●Zacson Corporation Top Gun Management Program
●San Francisco Community College GED
Skills
● Experienced Team Lead that delivers expected results
● Excellent communication via telephone, email and in writing
● Provides seamless service to external customers and co workers
● Able to problem solve in high stress situations while maintaining elite service
● Analyze performance via silent and side by side monitoring and provide coaching to direct reports
● Conduct workshops that implement new training material
● Able to enter data and communicate using various computer systems and software including Windows XP, Windows 7 -10 Microsoft Office Tools
Contact this candidate