JOAN MARIE LUMASAG

949-***-****

ac0e82@r.postjobfree.com

OBJECTIVE

To be employed in an organization as a data entry operator, call center representative, filing clerk or general office clerk in order to assist this organization by my experience and talents.

EDUCATION

BIOLA University, BA – Taking primarily Christian Education and Psychology classes.

Santa Ana College – Classes in Medical Assistance, Library Science, Legal Assistance and Human Development.

Cypress College – Classes in Medical Terminology and Medical Transcription.

Concorde Career College – Insurance Coding and Billing.

CERTIFICATIONS

Certificate in Inurance Coding and Billing Specialist in May 2011 from Concorde Career College.

PROFESSIONAL EXPERIENCE

Salvation Army Tustin, CA November to December 2016 Kettle Worker

Brought out kettle from temporary holding location.

Set out kettle and got it ready for giving of donations.

Rang bell and greeted all shoppers going in and out of store I am working outside of.

Thanked donors for their contributions.

Took time to talk to those who desire to talk to me.

At the end of shift stood by kettle and waited for driver to pick up for the next day’s shift

Have worked every Christmas season since 2011.

Healthcare Talent Laguna Niguel, CA September to December 2016 Filing Clerk

Assigned to Sovereign Health Group in San Clemente in Human Resources Department

Unlocked file drawers for day’s filing.

Organized folders for locating names of employees.

Filed in employee folders.

Created files for terminated employees.

Scanned folders for transmission to co-workers in the office and to India office.

JOAN MARIE LUMASAG

949-***-****

ac0e82@r.postjobfree.com

Healthcare Talent Laguna Niguel, CA September to December 2016 Filing Clerk

Assisted in mailing projects.

Attended staff meetings.

Trinity Broadcasting Network Tustin, CA 2004 to 2014 Data Entry Operator

Took calls from people calling in for donating and for prayer.

Entered information from callers on Network database.

Entered information from hard copy index cards on database.

Informed supervisors about special problems callers had so they could assist them.

Worked as a data entry operator from 2004 to 2014 twice a year during telethons.

National Customer Service Center Irvine, CA 2006 to 2007 Receptionist

Greeted all incoming visitors.

Distributed mail.

Signed for all Fed-Ex and other deliveries of materials.

During recruitment periods proofread all incoming job applications.

Trained person who replaced me before I resigned.

Child Evangelism Fellowship Tustin, CA 2008 to Present

Serve on committee for Central Orange County chapter.

Served as committee chairperson from 2010-2014.

Originated letters to donors and others on mailing list.

Organized people to assist in mailing projects.

Recruited people for teaching and greeting at Orange County Fair.

Answer telephones and take messages.

Helped with after-school clubs at Washington School, Tustin Memorial Academy, Thorpe School and Arovista School.

I worked for the County of Orange for years in the Social Services Department, Probation Department, Health Care Agency and the Public Facilities and Resources Department as a receptionist, customer service representative, file clerk, calendar processing clerk, proofreader, typing memos, letters and lengthy reports such as legal documents, and change orders.

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