Accountant

Sujuan N. Pippins**** Hana Court, Jonesboro, GA. *0236

Cell: 404-***-**** Email: *************@*****.***

SummaryA detail focused professional with a Masters in Accounting and work experience in client relations. In addition, being creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

Key StrengthsUtility software Nava-line, Sun-Gard and AS400. Account receivable and payable. Clearance with U.S. Securities and Exchange Commission. Bankruptcy process improvement. Audit financial statements and general ledgers. Client acquisition and retention.

National Exam Analytics Tool. Name Relationship Search Index. Tracking and Reporting Examination National Documentation System. Audit client’s invoices/billing.

Experience

2016-2017 - U.S. Securities and Exchange Commission, Atlanta, GA

Accounting Technician, Atlanta Regional Office – Infinity Technology (Contractor)

Worked in the Office of Compliance Inspection and Exam that oversee the National Examination Program.

Review and analyze complex financial data.

Assist with risk assessment of investment advisers and broker dealer, search electronic databases, pre-exam and post field reviewing account invoices.

Test registrant’s clients billing for accuracy.

Present findings and/or recommendations to staff with a written report.

Decipher Suspicious Activity Report.

Organize documents produced from investment advisers and broker dealers.

Prepare spreadsheets, charts and other summaries of financial resources and additional sources.

Conduct phone interviews with newly registered investment firms for compliance issue and procedures.

Review trade blotters and prepare summary report using Excel.

Review emails in Recommind using keyword search terms.

2010 – 2016 - City of East Point, East Point, GA

Customer Resource Specialist / Bankruptcy

Work in the utility department for the City of East Point.

Follow up care for escalated issues, customer’s request regarding billing discrepancies, and payment disputes.

Post daily deposit and close out batches by updating the spreadsheets for the Customer Care Department.

Revamp the bankruptcy process for Chapter 7, 11, and 13 pertaining to utilities accounts under the guidelines of the legal department.

Created a follow up letter for discharge, dismiss and approve court appointed letters.

Representative for the call center during power outages and short help.

Prepare work orders related to the cut off list for non-payment accounts.

Created spreadsheets for daily deposits, bankruptcies filings, and weekly duties for the whole team.

Cashier / Customer Service Representative I

Operated cash register, prepared daily deposits along with batch edit, key in mail, and night drop batches, and post transactions for utilities bill payments.

Established customer utility service, transfer, and close accounts for both residential and commercial customers.

Post general ledgers, cash receipts, account receivable payments for the city invoices, and balance petty cash requisitions. Close out the month end reports for all deposits, payments and taxes, and reconcile the city’s monthly bills and process wire payments.

Assisted with additional accounting functions for processing cash receipts to the general ledger for miscellaneous departments and sent processed cash receipts to the appropriate department to update their account balances.

2005 – 2009 - J. P. Morgan Chase Bank, Kennesaw, Georgia

Financial Service Advisor

Work in a call center environment answering customer requests/complaints, gathering information to resolved issues, offer competitive products and approving better credit card rates.

Retrieved credit bureau information for identity purposes and verified for approval or denials on credit card applications.

Perform account maintenance, balance inquiries, set commitments and process credit limit increase approval.

Assisted in the training classes and nesting process on the call center floor.

Follow up on the customer requests and billing inquires.

Prevented fraud on credit card applications and research customer’s payments history, and assist with overflow call queue as needed.

EDUCATION

Masters, Accounting and Financial Management – Fraud Examination

Keller Graduate School of Management – Decatur, Georgia, 2011

Bachelor of Science, Accounting

DeVry University – Decatur, Georgia, 2009

REFERENCES

Information is available upon request.

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