Ricky L. Watkins, Sr.

**** *** *** *****, *******, Virginia 23434 United States

Cell: 585-***-****

Email: ac0e1u@r.postjobfree.com

OBJECTIVES

To plan and implement the designing and testing of computer networks, databases, and operating systems, ensuring prevention against system vulnerabilities.

EMPLOYMENT HISTORY

Psychiatric Technician (Naval Medical Center Portsmouth, VA) March 2015 – Present

Employer: Professional Performance Group Development, Inc.

620 John Paul Jones Circle, Portsmouth, VA 23708

Salary: $22.75/hr; 40 hrs/wk

Supervisor: Shirley Moone 757-***-****

Track service members of the Navy, Marines, and Army, who have been deemed unfit for full duty by their parent command or care provider for mental health concerns. Enter SM information into the AHLTA and CHCS data base system utilized by the armed forces. Enroll, facilitate, or refer SM for various Therapeutic groups (PTSD, Anxiety, Depression, Bipolar, Sexual Assault, Resilience, etc.) Monitor SM throughout a six month Limited duty period or Physical Evaluation Board for medical separation. Meet with SM on bi-weekly basis to monitor progress or adjust therapeutic set goals. Inform providers of SM compliance or noncompliance of limited duty guidelines. Ensure SM file information are current when they are ready to return to full duty or medically separated from the military.

Intensive In-Home Counselor August 2014 – March 2015

Employer: Live4Life, Inc.

610 Thimble Shoals Blvd., Newport News, VA 23607

Salary: $20.00/hr; 20-50 hrs/wk

Supervisor: Kendra Grant; 804-***-****

Provided Intensive In-home counseling, crisis intervention, case management and other related services as directed. Completed clinical assessments which included bio-psycho-social history, mental status exam and development of DSM IV diagnosis. Development of concrete, specific individualized treatment plans with goals, objectives and discharge criteria to address client and family needs. Conceptualization of presenting issues and development of course of treatment. Provision of individual, dyad, and family sessions. Coordination with collaterals involved to plan for and/or address case issues. Completed case documentation in accordance with program policies and third party billing requirements using a web based system. Recipient of Employee of the Month award for October 2014

Psychiatric Technician April 2014 – February 2016

Employer: Riverside Behavioral Health Center

2244 Executive Dr., Hampton, VA 23666

Salary: $33,747; 40 hrs/wk

Supervisor: Anita Chadnock; 757-***-****; May be contacted

Observed patients to detect and report unusual behavior on adult and child/adolescent intensive and residential units. Professionally utilized electronic and manual medical instruments to record patient vital signs. Provided a positive atmosphere for patients during their treatment for various psychological disorders. Conducted weekly community, social and self-esteem skills building groups.

Maintained positive communication with treatment team and patient families via phone and person - to - person. Successfully utilized Intervention Techniques, in order to prevent potential harmful situations on adult and child/adolescent intensive and residential units. Recipient of Champion of the Month award for January 2015.

Systems Key Operator February 2007 - September 2007

Employer: Xerox Corporation, (Contract via Heartwings Heights Inc.)

2680 W Ridge Rd # 203A, Rochester, NY 14626

Salary: $24,480, 40 hrs/wk

585-***-****; May be contacted

Troubleshoot recurring copier drivers/connection ports conflicting with various computer operating systems and successfully correcting issues avoiding customer dissatisfaction.

Help Desk Support Technician March 2003 - July 2004

Employer: Sutherland Global Services

1180 Jefferson Rd, Rochester, NY 14623

Salary: $25,207; 40-45 hrs/wk

585-***-****; May contact employer

Accurately and efficiently performed level I technical assistance which diagnosed computer HW/SW issues for Residential and Institutional Gateway PC customers under contract.

CNC Operator February 2000 – January 2003 Employer: Nationwide Precision products, Inc.

200 Tech Park Dr., Rochester, NY 14623

Salary: $26,888; 48 hrs/wk

May be contacted 585-***-****

Proficiently operated vertical and horizontal lathes. Skillfully used both electronic and hard gages to ensure proper tolerance on various machined parts manufactured for ford trucks.

Shift Coordinator/Individual Support Specialist December 1990 - February 2000

Employer: Arc of Monroe County (ARC)/Community Connections

2060 Brighton-Townline Rd., Rochester, NY 14623

Salary: $23,868, 37.5 hrs/wk

Supervisor: Pennie Lillis (deceased); 585-***-****; but agency may be contacted

Directly and indirectly observed and monitored the activities of program consumers. Assisted in planning, implementing, and updating individualized service plans (ISP) of consumers with ID, mild/moderate mental health, and substance use disorders. Assisted with the exposure of the day habilitation dance therapy group which, performed throughout Monroe County. Negotiated preventions of potential mental hygiene arrests. Developed and implemented new activities for the day habilitation program which increased consumer participation. Decreased staff call-in while increasing morale as shift coordinator in a residential facility. Also earned the agencies Employee of The Month Award and nominated for “Roger Robach” Employee of The Year Award in 1994.

Nursing Assistant, GS-6 October 1989 - October 1990

Employer: V.A. Medical Center

400 Fort Hill Ave, Canandaigua, NY 14424

Salary: $18,720; 40 hrs/wk

Supervisor: Amy Robins; 585-***-****; May be contacted

Directly and indirectly observed and monitored the activities of individuals exhibiting psychological and other cognitive issues. Administered oral/ topical medication. Monitored vital signs. Transported patients to medical appointments.

EDUCATION

Old Dominion University - Norfolk, VA August 2014

B.S. Degree, Psychology – GPA: 2.58/4.0

RELEVANT COURSES

Adolescence Psychology

Child Psychology

Social Psychology

Drugs and Behavior

Human Cognition

Perception

Theories of Personality

Psychology of Sex

TRAINING

Nursing Assistant October – December 1989

VAMC, Canandaigua, NY

CERTIFICATIONS

Client Support Technician, REOC – ACD, Rochester, NY April 2002 – December 2003

COMUPTER SKILLS

PC and Mac operating systems, Desktop, Laptop, Printer, Copier, Microsoft Office (Intermediate), Outlook, Windows Live, Internet, Kronos, MediTech

TECHNICAL SKILLS

Win 2k, XP, Win 7, Win 7 Enterprise, Win 10, Desk Top Configuration, Microsoft Office (Microsoft Word, Excel, Access, Power Point), Ghost Software, Hardware/Software Upgrade, and PC Assemble/Disassemble

VOLUNTEER EXPERIENCE

Advocate/Teaching Assistant September 2013 – December 2013 Volunteered for CARE NOW/ODU Recreation and Tourism Studies/Phoebus HS, Hampton, VA; 16 hrs/wk

Supervisor: Cleveland Rayford 757-***-****

Participated in training and supervision of at risk students in high school environment with behavioral and substance abuse concerns. Modified, facilitated and conducted weekly guidance lessons and activities on resiliency and character traits. Addressed student behavioral and personal issues while maintaining records on students served. Also sustained a positive relationship with school staff and behavioral therapist.

Intern/ Field Support April 2003 - June 2004

Volunteered for REOC- Academy for Career Development, Rochester, NY; 20 hrs/wk

Supervisor: Adam Holmes 585-***-****

Assisted in pc refurbishment project resulting in distribution of free computers for youth upon completion of KidTech program. Selected by school to intern as Assistant Manager supervising portfolio program students. Troubleshoot and resolved hardware issues as a computer consultant.

Supported with upgrades and improved performance of area recreational center computer labs.

Completed Client Support Technician certificate course in which was a recipient of several awards, including Honors, Overall Improvement, Professionalism, and Perfect Attendance.

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