571-***-****

ac0e0i@r.postjobfree.com

Ty Edwards

*** ****** **** **************, ** 22405

Objective

Certifications

Utilize my management experience and education in a technology-rich environment to challenge myself, while earning superior results, and build upon my existing knowledge

CompTIA Network+

CompTIA A+

Lean Six Sigma

E ducation University of Mary Washington

Bachelor of Liberal Studies (BLS) – (GPA 3.5)

Focus: Leadership & Management

Experience GEICO – Corporate Management Development Coordinator Created training material and facilitated manager and supervisor onboarding sessions for: root cause analysis, change management, and effective power sessions

GEICO – Performance Monitoring Team Supervisor

Collaborated with GEICO’s Project Management team to develop department specific reporting

● Improved usability and data collection for corporate reporting Modified partner home inspection processes to improve GEICO attrition rates GEICO – Service & Underwriting Supervisor

Provided technical support to teams ranging from 10 to 16 associates: select agents were dual-boxing and supporting over seven partners, each with their own applications.

B2B: C ollaborated with GEICO Insurance Agency’s partners to improve system utilization and efficiency and network efficiency 2016 –

2017

2013 –

2016

2008 –

2013

Skills ● Change Management

● Self-motivated

● Advanced: Minitab; SQL-Server; SharePoint

● Communication

● Able to succeed while working under pressure

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