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Customer Service/Medical Assistant

Location:
New Haven, CT
Posted:
May 19, 2017

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Resume:

Esther Acevedo

** ******* ******, *** *****, CT *6511 ac0dva@r.postjobfree.com 203-***-****

EDUCATION

Branford Hall Career Institute, Medical Assistant 2/2015

Hill Regional Career High School 6/2011

EXPERIENCE

Hamden Rehabilitation and Health Care Center, Hamden, CT 2015-Present

Admissions Coordinator

• Reviews hospital referrals for potential new admissions and readmissions to the facility by interacting with hospital case managers through the Yale New Haven Health Epic Care System

• Communicates with caseworkers by providing medical and rehabilitative updates for Managed Medicare paying residents to determine length of coverage and ensure continuity of reimbursement

• Obtains prior authorization from Managed Medicare companies and verify the available traditional Medicare days per eligible admission

• Issues notice of Medicare Non-Coverage to Residents or their Power of Attorney, strictly adhering to federal guidelines and inform residents/ POA of their rights to appeal decisions

• Prepare individualized Admission Agreements for each new admission and review with resident or POA within 48 hours

• Manages bed assignments for all new admissions and room changes as medically necessary

• Directs all departments to coordinate and anticipate needs for each new admission to provide quality and continuity of care and excellent customer satisfaction

• Conducts scheduled and unplanned tours for potential residents and families explaining services offered and answering any questions regarding transition into the facility

Receptionist

• Efficiently answer phone and accurately transferred calls to appropriate party

• Ensure safety of residents by monitoring the front door for exit seeing residents

Caremedic Internal Medicine

Externship

• Provided direct patient care thoroughly and according to policy maintaining confidentiality

• Obtained vital signs quickly and accurately and recorded results in patient charts

• Reviewed and analyzed lab results and urinalysis for preliminary

Crossroads, Inc.

Child Care Worker

• Maintained a safe and welcoming environment for children, ages infancy through 12 years, to learn, thrive, and play through age appropriate activities

• Cared for clients children including feeding, changing, and entertaining

INTERESTS

Visual arts including drawing, painting, and sculpting

SKILLS

Computer: Intermediate Excel, Word, Outlook, Internet

Healthcare Software MatrixCare, Epic

Certifications: CPR/First Aid Certification, 7/2014



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