CSM / Lead Business Analyst

Core Competencies: Agile Methodologies, Waterfall Methodologies, Adaptable, Analytical Thinking, Collaboration, Communication, Facilitation, Functional Testing, Organizational Skills, Problem Solving, Product Documentation, Requirements Gathering, Product Training, User Acceptance Testing

Areas of Expertise

Agile Principals

Agile Ceremonies

Rally Administration

Story Creation

Relative Estimation

Communication

Project Management

Story-Based Development

Conflict Resolution

WORK EXPERIENCE:

Interim Scrum Master / Lead Business Analyst:

Enterprise Cost Management (ECoM) June 2016 – Present

Global Banking and Markets (GBAM) @ Bank of America – Charlotte, NC

The Enterprise Cost Management program creates the ability to make effective cost management decisions, enabled by an enterprise-wide framework to provide a clear view of cost ownership, degree of influence and underlying cost drivers.

Global Banking and Markets: The Global Markets forecasting process (baseline and stress) involves many stakeholders, data sources, processes, and internal/external deliverables. The project aims at increasing the transparency into key forecast drivers and methodologies, in order to enhance visibility into business drivers and related risks and improve decision-making.

Responsibilities:

Developed and followed Agile Project Management plan (Agile Ceremonies)

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, grooming sessions and software demonstrations

Tracked and managed product backlog, burn-down metrics, velocity, and task break-down

Addressed problems through risk management and contingency planning

Educated and reinforce scrum methodology and agile framework to team members and key stakeholders

Worked closely with the Development and key stakeholders to resolve the team’s impediments

Worked closely with project owner in backlog management and continuous delivery of features

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices

Gathered data requirements from business and convert them into stories for the development team

Reviewed the stories with Development team during Backlog Grooming session to get the acceptance criteria verified, tasks added and story points estimated

Facilitated meetings for Business and Development teams to get the discussions going on for the work in progress

Rally Administrator for the project

Scrum Master / Sr. Portfolio Business Analyst (Agile) Oct’ 2015 – Mar’ 2016

Enterprise Profiling System @ Premier Inc. Charlotte - NC

Collaborated, facilitated, lead and coached a Scrum team responsible for developing multiple software products and automated tools for this major provider of Health Care services

Responsibilities:

Under ambitious project timelines, coordinated teams across matrix for end to end deployment

Facilitated scrum ceremonies

Empowered teams to self-organize and grow cross-functionality

Protected team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced

Met goals of addressing and resolving issues within 24 hours

Managed the lifecycle of code development, from ideation to sprints to deployment

Coordinated and manage code releases and shared APIs with other IT groups

Communicated with other management, engineers, product managers and support specialists on product issues

Tracked and communicated team velocity and sprint/release progress

Engaged with client to gather software requirements/business rules and ensure alignment with development teams

Drafted and maintain business requirements and align them with technical requirements

Facilitated regular meeting with stakeholders to document requirements and explore potential solutions.

Engaged in GAP Analysis, Product Backlog, Sprint Backlog, User Stories, Sprint Planning, Daily Scrum, Sprint – Retrospective, Reviews, Backlog Grooming sessions and UAT

Identified and reconcile errors in client data to ensure accurate business requirements

Systems Analyst (Waterfall) May 2014 – July 2015

Collections & Home Preservation @ Wells Fargo, Fort Mill – SC

Responsibilities:

Analyzed BRDs and FSDs and get back to the business with requirement issues that were off

Worked closely with Compliance team to analyze the risk of regulatory changes

Heavily involved in requirements analysis and worked closely with SME’s

Close interaction with third party vendor in analyzing and testing the requirements

Met regularly with SME’s, third party vendor, Technical Project Managers to discuss requirement discrepancies

Conducted and facilitated meetings to discuss, clarify and modify requirements

Estimated testing efforts and create road map

Collaborated with UAT with test scenarios

Analyzed System Requirements Specifications and develop appropriate Test Plans & Test Cases

Planned the analysis and test timelines of a release for the various SDLC testing phases, Integration testing coordination and execution

Developed and maintain overall Test Methodology and Strategy, Document Test plans, Test Cases, execute test cases and scripts based on baseline requirements.

Conducted Integration Testing, Functional Testing, Regression Testing, End-to-End Testing and User Acceptance Testing (UAT)

Jr. Scrum Master (Agile) June 2012 – Feb’ 2014

Project: (CMAT) Citi Online / Mobile Application @ Citi Bank, New York

Responsibilities:

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings

Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices

Business Analyst (Agile) Jan’ 2010 – May 2012

Project: (CDIS) Citi Debt Issuance System @ Citi Bank, New York

Develop a clear understanding of existing business functions and processes

Gather requirements from Business, Legal and Compliance team

Translate high level requirements into user stories

Analyze data requirements and query the databases

Clarify the issues faced by Development and Testing teams

Consult, clarify changes with the Business

QA Analyst Jan’ 2006 – Nov’ 2008

Project: Medical Business Transformation (MBT) @ Cardinal Health, Ohio

Develop and implement test plans, test cases and perform manual testing based on functional specs and customer requirements

Analyze technical documentation for inconsistencies, ambiguities, contradictory requirements

Conduct Integration Testing, Functional Testing, Regression Testing, End-to-End Testing and User Acceptance Testing (UAT)

Analyst Programmer Sep ’02 – Dec’ - 04

Project: Online Benefits/Adam Benefits @ Online Benefits - Long Island, NY

Develop a generalized application to administer the various employee benefit packages using complete standards of Software Development Life Cycle (SDLC)

Conduct Unit Testing and assist in Interface testing

EDUCATION AND SKILLSET:

Master’s in Business Applications

Bachelor’s in Computer Sciences

Scrum certification: ID: 000519181

Project Management Tools: MS Project, MS Visio, MS Office, Rally, JIRA

Reporting Tools: Tableau

Contact this candidate