Contract Specialist

Ruby Johnson

**** ****** ****** #* • Bellflower, CA 90706 • Home 562-***-**** • **********@*******.*** CAREER OBJECTIVE

Motivated professional seeking a new opportunity where I may apply my skills in a healthcare setting. SUMMARY

Contract Specialist and Sr. Recruiter/Scheduler. More than 20 years of successful Health Care and start-up business / business development roles. Outstanding communication and interpersonal skills. Proficient with Word, Excel, PowerPoint, PC Recruiter, ACT!, and other software tools for recruiting and administration. Proven skilled at streamlining business processes, improving workflow, coordinating, recruiting and staffing programs, and ensuring compliance with best practices and Standards (JCAHO, OSHA). Quick to learn new skills and new procedures. Highly organized, detail-oriented, and reliable. Quick to learn new skills and procedures. Knowledgeable in Human Resources Administration. Conversant in Spanish.

PROFESSIONAL EXPERIENCE

Contract Specialist (07/2015 – 12/2016) PIH Health, Whittier CA

Contract management, including full processing, negotiations and follow-up.

Prepared contracts and oversaw the signing of contracts by the company.

Continual use of Information Systems.

Performed additional duties as required to support department.

Routine administrative functions, including regular composition of letters and assistance with LOA paperwork. Provider Contract Specialist (06/2015 – 05/2016) Prospect Medical, Orange CA

Processed provider terminations from beginning to end.

Contract management, including full processing, negotiations and follow-up.

Prepared contracts and oversaw the signing of contracts by the company.

Assistance with multi-departmental projects.

Continual use of Information Systems.

Performed additional duties as required to support department.

Routine administrative functions, including regular composition of letters and assistance with LOA paperwork. Contract Specialist (03/2009 – 05/2014) SynerMed, Inc. Monterey Park, CA

Managed the comprehensive process of California provider contracting, including but not limited to conducting research to determine need for provider based on specialty and area

Negotiated contracts with provider, process contracts for signature and credentialing, tracking process, and served as interface with the provider.

Processed provider terminations from beginning to end.

Prepared contracts and oversaw the signing of contracts by the company.

Coordinated with other departments such as utilization management, information systems, and claims.

Helped with projects to rationalize, streamline, and simplify provider network for IPA’s.

Served as department expert on loading contracts into information systems for interdepartmental use.

Regularly completed and put into place Letter of Understanding (LOA) with providers on an urgent and one-time- only basis.

Performed additional administrative support duties Multiple Startup Company Assignments (01/1999 to 10/2008) Titles include HR Administrator and Surgical Services Manager/Travel Division Procel Inc. Hermosa Beach, CA Comforce Travel Nurses, Irvine, CA Emerald Health Services, Santa Monica, CA Health Care Pros, Los Alamitos, CA WestCoastNurses, Torrance, CA Alliance Perfusion, LLC, Chino Hills, CA

Established national recruiting programs for these startup agencies specializing in qualified nurses and other healthcare professionals.

Recruited talent to meet their staffing requirements, including operating room per diem staff, travel nurses, RNs, LVNs, CORTs, CNAs, and central supply technicians.

Managed recruiting and placing medical staff with hospitals nationwide.

Coordinated recruiting & staffing needs for 50 hospitals, and assignments for as many as 30 nurses simultaneously.

Advised senior management on goal-setting for recruiting and account management programs.

Trained Nurse Recruiters in recruiting, account management and customer satisfaction.

Directed all aspects of qualifying and placing nursing professionals, including initial credential & health screenings, placement testing, background checks, HIPAA compliance, interviews with hospital managers, contract negotiations, and benefits administration (401(k), health insurance, etc.).

Created comprehensive offer packages, including turnkey housing arrangements close to hospitals. Audited nursing candidates to verify current credentials and testing status.

Created systems to help candidates manage credentialing and training requirements.

Acted as a liaison between nursing professionals and healthcare organizations.

Mediated any conflicts to ensure satisfaction of hospital accounts and travel nurses.

Recruited talent via referrals, online job boards, job fairs, and other sources. ADDITIONAL WORK HISTORY

Medical Office Manager (01/1998 – 12/1999)

Dennis J. Sanchez M.D., Southgate, CA

In charge of front and back office functions, managing team of 6 medical assistants. Oversaw insurance verification, appointments, and preparation of authorization forms, data entry, and other administrative functions. Assisted doctor with clinical procedures and laboratory work. Quality Control / Medical Biller (02/1996 – 12/1998) Healthcare Partners, Long Beach, CA

Coordinated medical billing, data entry, account for all incoming cash flow, including internal audits and reviews to ensure accurate coding, processing, and documentation. Analyzed patient records to verify benefits and apply appropriate codes (ICD-9 and CPT-4). Promoted from initial hire as Receptionist: included greeting and interacting with clients, heavy phones, copying and filing.

Medical Assistant (03/1994 – 01/1996)

David Nonomura D.P.M., Lynwood, CA

Front and back office duties, medical recordkeeping, patient intake and assessment, clinical assistance, monitoring vital signs, physical therapy, venipuncture, x-ray exposure and development, autoclaving, prescription preparation, heavy clerical.

Medical Assistant and Laboratory Assistant (01/1992 to 02/1994) Veterans Administration of Long Beach, CA

M.A.-Allergy/Immunology Section, Nursing services, Woman’s health clinic, Patient’s ward, in/out patient’s lab. Certification - Volunteer 5 hours per day. Lakewood Regional Hospital, Lakewood, California: LAB AND EKG, Venipuncture, Lab Assistant, Electrocardiograms, Lab and also in patient’s room, Certificate – Letters of Appreciation

PROFESSIONAL TRAINING • CERTIFICATIONS • VOLUNTEER WORK

Training in OSHA (Occupational Safety and Health Act) and JCAHO (Joint Commission on Accreditation of Healthcare Organizations) standards and compliance.

Received training in ACT!, PC Recruiter, and other recruiting and recordkeeping software.

Phlebotomy Certificate

Medical Assistant Certificate

Electrocardiogram (EKG)

REFERENCES AVAILABLE UPON REQUEST

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