Pamela N. Stengel

** ****** **. ********, ** ****8 * Mobile 732-***-**** * Email: ac0dl2@r.postjobfree.com

http://www.linkedin.com/pub/pamela-stengel/11/216/783/

OPERATIONS AND LOGISTICS EXECUTIVE

Versatile, innovative, dedicated, strategic business partner recognized for consistent success in proactively analyzing existing operations and applying effective systems, strategies and processes to generate improved operational performance. Utilized extensive experiences in internal and 3PL logistics, transportation, global customs compliance, production, warehousing and distribution throughout multiple industries to reduce overhead and promote business development. Skilled in negotiating RFQs for freight savings, publishing SOP’s and manuals, as well as staff development and training. Keen ability to see the "big picture" while staying abreast of business details and meeting tight deadlines.

CORE COMPETENCIES

Air, Ocean and Ground Transportation

International Logistics and Distribution

Domestic and International Customs Compliance/HTS Classification

Supplier Contract Negotiation & Nomination

CTPAT; FAS Audit; Fish & Wildlife; NAFTA Government Regulations

Timely Cost Efficient Logistic Plans

Policy Development

Inventory Management

Team Leadership and Cross -Functional Team Building

Procurement

Process Improvement

System Integration and Applications

3PL Logistics

Analytical Problem Solver

Strategic Planning

Vendor Management

Carnet Training and Program Management

PROFESSIONAL EXPERIENCE

RIEDEL, CRYSTAL OF AMERICA INC EDISON, NJ (2016-Present)

Wine Glass and Crystal Glass Table Top Manufacturer/Wholesaler $50 Million Annual Sales

Operations Manager

Lead a staff of 22 in various departments (Customer Service/ Order Entry, Accounts Receivable, Billing, IT, Imports/ Logistics, Warehousing (Internal and 3PL)). Influence change management by identifying inefficiencies to conceptualize and structure SOP’s to meet organizational goals of reduced costs, streamlined operations and increased productivity.

Key Accomplishments:

Motivated A/R team to drive collections resulting in a clean aging report with 4% in over 60 days.

Achieved goal of 90% inventory fill rate by supervising weekly demand planning and purchasing.

Manage annual ocean imports of 480 containers shipped direct to customers and 4 warehouse locations.

Developed Monthly turnover report for owners/CEO visibility with achievement rate of 95% accuracy.

Diagnosed common issues in Customer Service and provided training to reverse poor internal/external reviews.

Reorganized invoicing process to achieve billing turnover of 1-2 days vs. 4-5 days.

THE NATORI COMPANY, INC. NEW YORK, NY (2013- 2016)

Ladies Sleepwear and Apparel Manufacturer/Wholesaler $40 Million Annual Sales

Director of Operations

Supervised staff of 25 in various departments (Production, Technical Design, and Warehouse) and executed import/planning operations to ensure timely delivery of first quality product from beginning of production cycle to final customer.

Key Accomplishments:

Transitioned company to new logistics partners (forwarding, trucking, and brokerage) to enhance cost, compliance and visibility.

Collaborated with IT team to establish HTS approval and brokerage integration process to tighten customs entry compliance.

Supported business expansion by leading company in search, design and planning of new warehouse. Completed move in August 2015.

Achieved clean time and action calendar and shorter lead times through upgraded production planning procedures.

Continually steered company to more efficient operations to improve costs and turn time.

ELIE TAHARI LTD., TAHARI ASL LLC MILLBURN, NJ (2004-2012)

Apparel Manufacturer /Wholesaler $500 Million Annual Sales

Director of Imports and Logistics (2006-2012)

Import Manager (2004-2006)

Recruited in 2004 as Import Manager to build and maintain a strong Imports and Logistics department. Through staff development, training, and identifying corporate needs, successfully fostered a focused freight management team in an ever-changing diverse environment that involved additional product lines, 3rd party Global Distribution Center partnerships and imports from 80+ manufacturing factories. Promoted to Director in 2006 after business plan presentation outlining further drive for tighter controls resulting in higher freight savings, stronger customs compliance and speed to market. Motivated team of six and continually applied measures to maximize productivity in the Imports and Logistic department.

Key Accomplishments:

Directed and accomplished shift in ship modes from air to ocean resulting in $1.9 million in freight savings (2009).

Successfully transitioned the company into new logistics partnerships resulting in $4 million in freight savings

(2007-2008).

Led company through Canadian and US Customs audits resulting in minimal penalties.

Expanded company’s customs compliance by developing a customs compliance manual, automated classifications system, electronic interface with customs broker programs, and reconciliation and refund programs.

Developed and implemented SOP’s with freight partners and 3rd party global Distribution Centers.

Fulfilled international & domestic importation of store furniture & fixtures including 50 new store openings in 2012.

Collaborated with IT teams to upgrade logistics systems for higher visibility and efficiency internally & externally.

PARTHENON SPORTSWEAR LTD. EDISON, NJ (2002- 2004)

Apparel Manufacturer/Wholesaler $30 Million Annual Sales

Import Manager

Played a key role in the company’s profitability expansion by efficiently managing import shipments. Developed and maintained all cost component files to accurately meet forecasted gross profit. Led and motivated import staff members ensuring proper performance of customs clearance and warehouse delivery of goods.

Key Accomplishments:

Managed successful completion of Target programs while serving as key liaison between NY office, AMC offices, and oversea locations.

VOLUNTEER EXPERIENCE

Volunteer and paid leadership roles encompassing Superstorm Sandy Relief Efforts (2012-2014)

Spearheaded a Superstorm Sandy Relief Drop off Center focused on meeting the immediate needs of Superstorm Sandy survivors through collection and distribution of food, clothing and furniture supplies. Created extensive networking pool and established relationships with government officials, business partners, press, non-profit organizations and volunteers to achieve goals of mission statement. Incorporated use of online networking to match specific family needs with donations and execute deliveries. Commanded & executed day to day operations of largest State housing recovery center focused on processing applications and awarding federal government funded grants totaling $780 million.

Key Accomplishments:

Directed over 75 volunteers to handle collection, organization, warehousing and distribution of donations to more than 100 Disaster Recovery Centers and individuals in Brooklyn, Coney Island, Staten Island and New Jersey.

Negotiated with storage facilities and local warehouse(s) to secure space to house donations from multiple states including 14 pallets from Massachusetts, 20' trailers from New Jersey and 53" trailer from North Carolina.

Appointed Chair of Donation Management sub-committee for Monmouth County Long Term Recovery team.

Honored with a Certificate of Appreciation and "Pam Stengel Day" by Freehold Township for outstanding volunteerism.

Managed and motivated staff of 130+ temporary employees for application processing of two federal government funded grant programs through reNewJerseyStronger.

EDUCATION

Fashion Institute of Technology, State University of New York

BS: Marketing Merchandise Management

AAS: Fashion Buying and Merchandising

*Represented FIT at the Direct Marketing Collegiate

*Represented FIT at the International AMA Conference

COMPUTER SKILLS

Microsoft (Excel; Word; PowerPoint; Outlook); WMS; AS400; EOS; BMS; CROSS; Target Retail Link ; Aid Matrix

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