Customer Service Data Entry

Sheila E. James

Lexington Park, MD ***** 619-***-**** **********@*****.***

Objective

Experienced billing specialist with high degree of professionalism, and strong problem resolution capabilities. Detail-oriented with outstanding organizational skills to succeed within fast-paced environments. Excellent written/oral communication skills to establish strong relationships and provide comprehensive support.

Highlights of Qualifications

Excellent communication and interpersonal skills

Outstanding ability to think quickly in high stress environments

Strengths in problem solving and decision-making

Experience

HEALTHCARE BILLING SPECIALIST LABCORP OF AMERICA NOV 2006-DEC 2016

Data entry of patient personal health information, insurance, diagnoses, and other required data

Attention to detail, making sure all information was accurate

Calling patients and physicians for missing information

Using insurance websites to verify information given was correct

Employee of the month Sept 2012

Employee of the quarter October 2015

TEMPORARY POSITIONS VARIOUS AGENCIES 2001 - 2006

Deliver exceptional customer service

Data entry

Front office reception

Maintain orderly files

Mail, fax, or arrange for delivery of correspondence

Education

UEI College, San Diego – Medical Assistant Technician

Technical Proficiencies

Microsoft Outlook, Word, Excel, PowerPoint, Lexis-Nexis, Emdeon

Contact this candidate