Payal Singh
Cell: 773-***-**** Email: ac0dga@r.postjobfree.com
PROFESSIONAL SUMMARY
Dynamic, multitasking, and detail oriented ISTQB certified professional, with more than 8 years of experience in Software Quality Assurance and Engineering. Accustomed in designing and implementing effective test strategies to ensure quality deliverables within the defined project timelines. Possess in - depth knowledge in functional testing methodologies, including test scope identification, test requirement management, functional test phases, test scheduling, defect tracking, test reports summarizing, and results analysis. Capable of handling multiple projects simultaneously and providing independent and complex technical as well as functional analysis. Self-motivated, capable of establishing a sense of accomplishment in providing technical advancement and cost-effective technical solutions.
KNOWLEDGE AND ABILITIES
Senior Software Quality Analyst having 10 years of experience in functional testing, with a complete knowledge of SDLC processes both waterfall and Agile. Processes expertise in implementing effective functional testing methodologies, including test scope identification, test requirement management, functional test phases, test scheduling, Regression Test and smoke Test analyzing the results, defect tracking and also in summarizing & publishing test reports.
Expert skill in testing Client-Server / Web Applications as well as RESTful Web services with hand-on experience in using various test tools.
Mobile Testing Experience of 2 years.
Certified Tester from International Software Testing Qualifications Board (ISTQB)
Certified professional in ORACLE9i: SQL.
CORE COMPETENCIES
Test Development, Execution and Management
Communication and Interpersonal Skills
System Testing & Backend validations
Organization and Presentation Skills
Web based Application testing
Problem Identification and Resolution
User Acceptance Testing (UAT)
RESTful API
Strong Team player & Multitasking
Regression Testing
Mobile Testing
Knowledge on Web services testing & Tools
Experienced in Traditional and Agile SDLC
Fallback & Compatibility Testing
TECHNICAL SKILLS
HP Quality Center, Test Director, TFS, ALM, JIRA, Rally, DOORS, Extreme Planner, SOAPUI, QTP, DB2 SQL (using DB Visualizer), Postman
CAREER HIGHLIGHTS
Delivered exemplary service, which resulted in added responsibility to lead the QA team for the project.
Executed the strategic test planning efforts, including formulation of overall testing strategy; design and
development of detailed test plans and test cases; and identification of testing milestones and deliverables
with due dates.
Displayed unsurpassed leadership and guidance in ensuring timely release of all software through proper planning and monitoring of application testing in multiple, simultaneous release versions of the project.
Minimized defects prior to implementation through co-ordination of testing efforts with Dev/BA teams
Ensured solid understanding of team members on different applications by giving comprehensive training on various testing approach
Rendered keen oversight in maintaining project statistics, such as defect rate and severity, and milestones met.
Made major contributions in implementing effective functional testing methodologies, including test scope identification, test requirement management, functional test phases, test scheduling, defect tracking, summarizing test reports, and analyzing the results
Collaborated with Automation and Performance testing teams helping them in issue resolution/ test data set-up based on the application & domain knowledge.
PROFESSIONAL EXPERIENCE
Cartasite Inc:
Employer
Cartasite Inc
Duration
October 2014 – April 2017
Location
1123 Auraria Pkwy, Denver, Colorado
Role
Quality Assurance Engineer
ROLES AND RESPONSIBILITIES:
Only Quality Assurance member in the team.
Preparation of Test Plan and analyzing the requirements documents.
Participate in QA process improvement and technical requirements discussions and actions.
Maintain QA process/procedures and conduct testing activities for multiple projects.
Testing, analyzing, managing, and maintaining data sets for the different systems worked on.
Verify functionality, reliability, maintainability and efficiency of software product releases, patches, service packs, and hot-fixes through Regression testing.
Created and ran Regression Testing suites and performed Regression testing at the end of every release to catch regression bugs.
Creating automation scripts for we service testing using Soap UI.
Mobile testing experience both in iOS and android.
RESTful Web services experience using Postman and Soap UI.
Daily co-ordination with Sales and Customer Support Teams on creation of Requirements and Analysis.
Training other associates on Functional Knowledge of the application and Writing Test cases for the application.
Reviewing of Test Case and functional test Execution
Testing various web application in different browsers.
Create milestone reports to present to the executive team, the status of the testing tasks.
Defects Management – Analyze, Report and Tracking to closure using Rally.
Preparation of test management documentation such as Issues List, Knowledge Document, etc.
Validating Client Reported Defects and including those in regression testing.
COGNIZANT TECHNOLOGY SOLUTIONS-TEANECK, NJ- Employed with Cognizant for more than 7 years. Following are the client projects on which I have worked as part of Cognizant’s Manual Testing and Consultation team:
CLIENT #1:
Project Title
Travelport Future Selling Platform (FSP)
Duration
June 2011 – October 2014
Location
Englewood, CO, USA
Role
Test Lead and Onsite Coordinator
ROLES AND RESPONSIBILITIES:
Sr Quality Analyst responsible for testing activities & deliverables along with daily coordination with offshore resources.
Handling quality management activities for multiple web based application like Provisioning and Administrative Portal
Extensive client Interaction with all the project stake holders including Product, business groups, development team & other executives.
Running test automation scripts in QTP using data driven methodology.
Running Test automation scripts for web services using Soap UI
Provide accurate information to Senior Executive Team on application test status.
Executing the strategic test planning, including but not limited to: formulation of overall testing
strategy; design and development of detailed test plans and test cases; identification of testing
milestones and deliverables with due dates.
Experience in Regression testing. Running automation suites related to regression testing.
Analyzing Stories, creating Test strategy, Test scenarios, and Test data for the application to be tested in the execution cycles. Test plan & test summary creation and approval from the project team & Sign off report.
Interaction with BA’s & other SME’s during test planning & execution phase and for issue’s resolution.
Minimized defects prior to implementation through co-ordination of testing efforts with Dev/BA
teams
Creating test cases from business requirements
Creating Test plan and Test Summary.
Responsible for deriving Mitigation plan, remediation plan, or business acceptance for each outstanding defect identified, documented, and reviewed with the Project Team.
Perform End to End sanity testing to verify high-priority/ high risk & critical business functions across all in-scope applications are covered.
Provide estimates on the work, resources management & task scheduling for multiple streams.
Performed upstream testing & interaction with different groups
Provide continuous support to PAT/UAT teams
Coordination with offshore team on daily tasks & work estimation.
Daily status calls with offshore team on the deliverables, knowledge transfer & issues resolutions.
Mentoring and providing training on Domain & Process to new team members.
Performed periodic knowledge transfer activities for her team members.
Review of artifacts delivered by offshore team & provide feedback on improvements.
Testing various web application in different browsers.
Create milestone reports to present to the executive team, the status of the testing tasks.
Application Environment: .NET Framework, LifeRay,Java
CLIENT#2:
Project Title
Family Dollar, NC
Duration
Dec 2010 – May 2011
Location
Cognizant Technologies Solutions (I) Pvt. Ltd
Role
Lead Functional Tester in Data Warehouse Application
ROLES AND RESPONSIBILITIES:
Requirement/Specification Review and Test Approach Development/Review.
Project planning and scoping.
Test Scenario Development/Review and Test Script Building/Review.
Test Script Execution/Control and Defect Management.
QM Status Reporting.
Metrics Preparation and Reporting.
Responsible for facing internal and external Quality Audits for the QM deliverables.
Application Environment: DataWarehouse.
CLIENT# 3:
Client
Realogy TRG (Title Resource Group), NJ
Duration
June 2007 – Dec 2010
Location
Cognizant Technologies Solutions (I) Pvt. Ltd, Kolkata, India
Role
Lead Functional Tester for Home Base Web Application
Functional Testing of Web based application called HomeBase. The application was used by various Brokerage Companies in US for initiating and managing their daily real estate transactions, as well as information on properties and contacts.
ROLES AND RESPONSIBILITIES:
Directly supervised team an offshore team of 5 members, assigning test cases and ensuring that team met deadlines and milestones
Involved in weekly project status meetings with the project stakeholders & providing daily and weekly status of assigned application
Authored the test plan document, accurately defining the test environment, phases of testing, and entrance and exit criteria into different testing phases of STLC
Oversaw all phases of the development and execution of test cases, along with functional, regression testing.
Coordinating with the Developers and the Business Analyst regarding the work flow architecture and the working of selected modules.
Application Environment: .NET Framework, SQL server 2008
CLIENT# 4:
Client
Wright Express
Duration
December 2006 - May 2007
Location
Cognizant Technology solutions(I) Pvt. Ltd, Kolkata, India,
Role
Functional Test Analyst for Wright Express Web application
ROLES AND RESPONSIBILITIES:
Fleet Management experience at this project.
Preparation of Test Plan and analyzing the requirements documents.
Daily co-ordination with Onsite Team on clarification of issues and requirements related queries
Training other associates on Functional Knowledge of the application and Writing Test cases for the application.
Reviewing of Test Case and functional test Execution
Defects Management – Analyze, Report and Tracking to closure
Preparation of test management documentation such as Issues List, Knowledge Document, etc.
Validating Client Reported Defects and including those in regression testing.
Application Environment: .NET Framework
EDUCATION AND CREDENTIALS
Bachelors in Computer Applications, BIT Mesra, Ranchi, India
Foundation level certification from International Software Testing Qualifications Board(ISTQB)
Certified in ORACLE9i: SQL
Cognizant certified professional in Agile Methodologies, Software Testing, Retail, Travel and Hospitality.