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Customer Service Representative

Location:
Springfield, MA
Posted:
May 18, 2017

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Resume:

**/**** ** *******

Springfield, MA

**/**** ** *******

Springfield, MA

**/**** ** **/****

Springfield

TAKIA LEE

Summary

I have excellent communication skills. I am organized and driven with the innate ability to stay on task. I use effective and efficient methods of teaching while focusing on the individual needs of each student and with over 3000 hours of teaching grades 6-8 I am well on my way to establishing a long and dedicated career with and to the community in which I am fully vested in.

Highlights

IEP familiarity

Tutoring experience

MS Office proficient

55 WPM

Experience

Customer Service Representative

Kohl's Department Store

*Answers incoming phone calls, transfers and uses paging system in a professional manner

*Solicits and processes quick Kohl's Charge applications

*Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet

*Maintains a neat, clean and organized customer service area

*Regularly identifies and informs Customer Service Supervisor and Loss Prevention Supervisor of register variances and errors.

*Prepares funds and media for cash registers at opening and closing *Provides change for registers and collects cash and media pick-ups. *Ensures prompt removal of merchandise returns and holds. Makes sure all merchandise is folded, hung, tagged and priced appropriately before returning to the sales floor

*Processes damages and the appropriate paperwork correctly. Tags vendor return items. Call for department to pick up returns

*Performs other duties as assigned

Math Fellow

Springfield Public Schools

Assist students in the development of advanced learning skills in a variety of progressively complex academic areas as well as reinforce students' ability in necessary subject-specific basic skills. Observes, monitors, and assesses students' performance often and records data. Prepare hands-on activities to assist in assessment tools and strategies to improve instructional methods.

Lead Teacher

Square One

*Plans, develops and implements the daily program designed to meet the social, health, emotional, cognitive and physical needs of children within the framework of the stated policy of the Agency.

*Provides for the care and protection of all children in the Center

*Maintains an attractive, sanitary, orderly classroom with all equipment and supplies in good condition

*Supervises lunch and nap time in cooperation with teacher or classroom aide

*Provides daily supervision of teacher, classroom aides, and any other auxiliary personnel assigned to the classroom (ex.

- foster grandparent, student teacher, interns, volunteers)

*Schedules and conducts regular conferences with teachers, aides, and other designated staff to plan and evaluate the program

*Attends all Center staff meetings

*Maintains positive relationships with other occupants sharing space with the program

*Uses community and program resources to develop the educational program 54 Fairfield Street, Springfield, MA 01108 C: 413-***-**** ac0dg2@r.postjobfree.com 05/2000 to Current

Springfield, MA

Springfield, MA, USA

Springfield, MA, USA

*Maintains classroom records and completes progress reports as required

*Maintains a sound, positive working relationship with parents, staff and other adults in the Center

*Communicates to the Director or other designated individuals' pertinent information with regard to families and children

*Attends parent meetings as scheduled

*Holds parent conferences in conjunction with Director and/or Parent Worker

*Carries out other duties as designated by Center Director or Office of Child Care Services Regulations

*Completes progress reports quarterly

Food Prep

Straitway to Heaven

*gather ingredients for batters

*mix ingredients for cheesecake

*prep sweet potato batter

*input and print dough crust for sweet potato pies

*input graham cracker crust for cheesecakes

*rotate pies while cooking

*clean prep areas, common areas, and excess as needed Education

General Studies

Springfield College

Early Childhood Education/Business Mgmt

STCC



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