Customer Service Sales
Resume:
Brandy Hayes
Cookeville, TN 38506
931-***-**** e-mail: **************@*****.***
OBJECTIVE
To seek a position where I can use my skills, dedication, and hardworking ability to benefit my employer and foster growth and longevity in a career.
EDUCATION
May 2011 to June 2012 Tennessee Technology Center Livingston, TN Business Administration with Medical Coding and Insurance emphasis
Keyboarding and document
processing
Microsoft Office 2007
(Access, Excel, Power Point, Word)
Employability Skills
Office Procedures and Records
Management
Business Communications
Customer Service.
Professionalism
Business Math and Personal Finance
Medical Office Procedures
Medical Ethics
Electronic Health Records
Medical Insurance
Medical Coding
CERTIFICATIONS
Notary Public, State of Tennessee
EXPERIENCE
September 2013-Present Recreational Concepts, LLC. Cookeville, TN Inside Sales Manager
Handles all inside sales to meet or exceed sales goals.
Manages all sales leads.
Notarizes all contracts and documentation.
Communicates with partners through phone calls, emails, webinars, etc., to communicate opportunities to extend initiatives with the company.
Design playgrounds through designing software.
Handles all warranties.
Handles marketing process for the company.
Communicates with customers to make sure needs are met.
Provides customers with quote, color renderings, drawings, and all other information that is needed.
Attends webinars, marketing summits, and industry conferences when needed.
Builds strong relationships with partners and customers.
Handles all administrative daily duties.
June 2011-September 2013 Motel 6 Cookeville, TN
Front Desk Clerk
Greet guests and patrons as they arrive.
Manage the registration process.
Handle guest check-ins and check-outs.
Compute bills and take payments.
Customer Service.
Operate switchboard, take calls, transfer call, and provide information.
Balance cash at the end of shift and generate accounting reports for the benefit of the next shift.
March 2009-Febuary 2010 Homeinstead Senior Care Cookeville, TN Caregiver
Recorded daily notes detailing activities they performed during the shift
Plan and prepare meals, followed by clean-up
Monitor food expiration dates, make future meals
Make beds and change linens, as needed
Light housekeeping to include dusting and vacuuming
Assist with bathing, dressing and grooming
Engage in physical and mental exercises
Provide medication reminders
May 2008-October 2008 Kiddie Korner Daycare Algood, TN Toddler Teacher Assistant
Diapered children and assisted with potty training
Read to them and did art activities
Prepared daily sheets for parents
Total care and control of children on a daily basis. May 2006-May 2008 Montessori Preschool Cookeville, TN Toddler Teacher
Maintained a safe environment for children
Prepared daily activities for children
Diapered children and assisted with potty training
Total care and control of children on a daily basis. References available upon request
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