MARKAM B. HERSH
Woodstock, GA 30188 ac0dd9@r.postjobfree.com
SUMMARY
Self-starter, excellent networker and strong communicator with the ability to project and elicit
interest, enthusiasm, and drive. Adept at sizing up situations, analyzing facts, and
developing alternative courses of action to increase effectiveness and exceed desired results.
TECHNICAL SKILLS
Software: Human Resources, EXCEL, MS Project Workbench, Word, PowerPoint
State of Georgia -
Work Ready Certified – Gold Level
PROFESSIONAL EXPERIENCE
BRIDEG ASSOCIATES dba US FLAGMAKER, Sales 2014-2017
Charged with developing and executing sales strategies. Manage approximately 400 accounts and grow customer base through networking, referrals, cold calling and sales presentations. Accountable for meeting sales quota and maintaining optimal client satisfaction.
SOLUTIONS IN MARKETING, Marketing Director 2000 - 2014
Provide creative solutions and leading-edge promotional products to small, medium-sized, and Fortune 100 Companies to maximize marketing strategies. Design and implement custom, high impact promotional programs tailored to meet company needs and that make a difference in your selections
Increased sales by 42%.
ALLIEDBARTON SECURITY SERVICES, Security Officer 2009-2013
Supervise the day to day security operations of an assigned client site and provide quality customer service. Handle any security issues or emergency situations appropriately and other management responsibilities as required.
HOME DEPOT, Sales Associate 2003 – 2007
Provide sales, customer service, expert advice and knowledge of the latest trends in home improvement. Give customers knowledgeable advice about merchandise in the following departments: Appliances, Electrical, Garden, Hardware, Plumbing, and Kitchen and Bath design. Team lead of the safety and quality team for the individual store.
COMPUTER ASSOCIATES INTERNATIONAL, World Wide Consultant 2000 - 2001
Maintained, supported, coded, tested and enhanced the Customer Information System (CIS) for the Atlanta Gas Light company. Involved in updating, troubleshooting, coding, testing, and maintaining several internal products worldwide which improved performance by 21.4% in 3 months using COBOL, COBOL II, IMS, DB2, CICS, TSO/ISPF, and EXCEL.
MAXIM GROUP ATLANTA, Senior Analyst 1997 – 2000
Coded, tested, enhanced and modified the Metlife Insurance, Vantage, and Pensions
Software systems to include the conversion for Y2K using COBOL, COBOL II, CICS, VSAM,
TSO/ISPF, DB2, VM, Easytrieve, EXCEL and WORD
MARKAM B. HERSH – con’t.
HNS SOFTWARE INC., Project Manager, Senior Analyst 1993 – 1997
Enhanced and modified the TESSERACT Payroll/Human Resource System at Lockheed.
Assisted MetLife in separating operations between two data sites which reduced overhead by 48%. Managed and trained three employees and consultants.
Converted Easytrieve Plus code to COBOL saving the company over $500,000.
Developed the project plan and managed the Payroll/HRIS conversion to a client server system; Lawson Payroll/Human Resource System at United Family Life Insurance.
Maintained, supported and enhanced the Carrier Access Billing system at BellSouth. Managed and trained five consultants and employees.
Managed the ENDEVOR installation of the ENDEVOR/HOGAN project for ISSC/IBM Chase Manhattan Bank. Applications included HOGAN within an ENDEVOR environment.
Led the implementation and conversion of applications to CHANGEMAN at SunTrust Bank allowing them to ensure 100% security of their software. Developed and taught classes in the use and modification of CHANGEMAN to there entire staff.
TOTAL SYSTEMS SERVICES, INC., Project Leader 1990 – 1993
Directed the AT&T Software cloning of the entire Total Systems software environment using COBOL, Assembler which allowed for a 60% savings in processing time.
Developed, implemented and administered disaster recovery procedures.
Implemented ENDEVOR for the AT&T code project.
Managed and trained seventeen employees.
Developed and taught classes in TSO/ISPF, JCL, Easytrieve and ENDEVOR.
COMMUNITY EXPERIENCE
CobbWorks Workforce Investment Board - mission is to create and maintain a collaboration of public and private resources that proactively identifies and meets the needs of workers and businesses in our community. – Board Member 2003-2010 - Executive Board Member 2005-2010. Previous Chairman of the Youth Commission and Chairman of the Communications and Outreach Committee.
Cobb County School District Worked-Based Learning Advisory Board – a combination of school-based preparation and actual work experiences designed to enable students to acquire attitudes, skills, and knowledge for career and other life roles in real work settings.
CERT – Cobb Community Emergency Response Team – educates people about disaster preparedness for hazards that may impact their community and trains them in basic disaster
response skills.
Hands-on-Atlanta - volunteers serve with more than 500 community-based agencies and schools throughout Atlanta – Project Coordinator.
North Metro Georgia Department of Labor - Volunteer – Teaching Networking 101. Facilitating the operations of the Professional Executive Network Group (PEN) to assist with finding executive level professional in finding a job.
Atlanta IT Alliance – is comprised of business owners, C-level managers, business development managers and others that interface with the Atlanta IT marketplace. - Board member (2001 – 2006).
EDUCATION
BS - New York Institute of Technology - Computer Technology
LICENSES
Pharmacy Technician
MILITARY
US Army – 91B20 Medic – 91P20 X-Ray Technician 4/1/2017