Security Officer Customer Service
Resume:
CARLOS VELA
**********@*****.***
**** ******* **. ****, ********, HI 96814
PERSONAL SUMMARY
I am a highly experienced Security Guard who is committed to complying with the highest work place standards in terms of attendance, health and safety, and conduct towards the public. I am a passionate, service-focused individual who consistently manages time and processes to create maximum efficiency with minimum disruption. I am an expert at providing a professional uniformed service that secure premises against illegal entry, fire, or theft. I am committed to making a safe and secure environment for all, and have extensive knowledge of health & safety issues as well as security operations and procedures. EXPERIENCE
National Guard Bellow R.T.I. Army Hawaii
Waimanalo, Hawaii
Security Officer for Colonel Littlefield, Commander of the Base O ct. 2013-Present
- In charge of the front gate and patrolling the base, ensuring all personnel entering are authorized to enter the base and have proper ID.
-Check building and perimeter hourly and ensure safety of personnel.
-Check parking lot areas and vehicles as they enter and depart from the base. Ensure all alarms are working and gates are secured.
-Keep logs hourly and report any incidents as they happen to the military police and the officer in charge.
-Army National Guard at Bellows is the second highest base in Hawaii and frequently visited by top brass. Waikiki Park Heights
Honolulu, Hawaii
Security Officer and Acting Resident Manager N ov. 2011-Oct.2013
-Ensured garage areas were kept clean and all parking stalls were assigned to the correct people.
-Ensured all rules and regulations by the Board were followed and issued warning as needed.
-Worked with all owners and rental agents
-Ensured all fire exits and stairwells were kept clear for emergency use.
-Troubleshooting for building 24/7 for problems constantly and ensured tenants were safe and happy.
-Ensured building and condo renters were secure and building operated in a safe manner and free of any liability.
-Ensured trash shoots and trash pick-up was completed every day.
-Worked all shifts and maintained logs and recorded all problems daily.
-Patrolled building daily and checked all equipments including chiller, heaters, water coolers, all elevators, stairwells and fire escapes for problems and corrected any problems as fast as possible.
-Worked with all professional people to correct problems.
-Kept logs for equipments hourly.
-Secured pool and laundry area daily in the evening.
-Monitored building through surveillance camera systems. Pride of Hawaii N.C.L. Cruise Ship
Honolulu, Hawaii
Security Officer A ug. 2006-Nov. 2006
Ilikai Hotel
Honolulu, Hawaii
Security Officer D ec. 2004- Aug. 2006
Hilton America of Houston Headquarters of the NFL Superbowl 2004
Houston, Texas
Security Officer O ct. 2004
Houston Astro Baseball Team
Houston, Texas
Security Officer A ug. 2002- Aug. 2003
Texan N.F.L. Football Team
Houston, Texas
Security Officer A ug. 2000- Oct. 2003
The Blue Angeles and Base in Pensacola and Milton Florida U.S. Navy Military Police 1 966-1969
Worked directly for the Captain of the base and its command. KEY SKILLS AND COMPETENCIES
● Certified by the State of Hawaii for Security Guard (6/2013)
● Professional
■ Handling crisis and emergency situations.
■ Able to work in outside adverse weather conditions.
■ Excellent decision making and interpersonal skills.
■ Knowledge of safety rules as well as evacuation procedures and practices.
■ Always communicating in a friendly and positive manner.
● Personal
■ Superb listening skills.
■ Physically fit and able to lift or move objects and materials of various weights.
■ Willing to work scheduled overtime.
■ Ability to work on own initiative and as part of a team. AREA OF EXPERTISE
● Public interaction, security checks, access control, customer service REFERENCES
● Available upon request
Contact this candidate