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Security Officer Customer Service

Honolulu, Hawaii, United States
36000 to 50000
May 19, 2017

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**** ******* **. ****, ********, HI 96814



I am a highly experienced Security Guard who is committed to complying with the highest work place standards in terms of attendance, health and safety, and conduct towards the public. I am a passionate, service-focused individual who consistently manages time and processes to create maximum efficiency with minimum disruption. I am an expert at providing a professional uniformed service that secure premises against illegal entry, fire, or theft. I am committed to making a safe and secure environment for all, and have extensive knowledge of health & safety issues as well as security operations and procedures. EXPERIENCE

National Guard Bellow R.T.I. Army Hawaii

Waimanalo, Hawaii

Security Officer for Colonel Littlefield, Commander of the Base O ct. 2013-Present

- In charge of the front gate and patrolling the base, ensuring all personnel entering are authorized to enter the base and have proper ID.

-Check building and perimeter hourly and ensure safety of personnel.

-Check parking lot areas and vehicles as they enter and depart from the base. Ensure all alarms are working and gates are secured.

-Keep logs hourly and report any incidents as they happen to the military police and the officer in charge.

-Army National Guard at Bellows is the second highest base in Hawaii and frequently visited by top brass. Waikiki Park Heights

Honolulu, Hawaii

Security Officer and Acting Resident Manager N ov. 2011-Oct.2013

-Ensured garage areas were kept clean and all parking stalls were assigned to the correct people.

-Ensured all rules and regulations by the Board were followed and issued warning as needed.

-Worked with all owners and rental agents

-Ensured all fire exits and stairwells were kept clear for emergency use.

-Troubleshooting for building 24/7 for problems constantly and ensured tenants were safe and happy.

-Ensured building and condo renters were secure and building operated in a safe manner and free of any liability.

-Ensured trash shoots and trash pick-up was completed every day.

-Worked all shifts and maintained logs and recorded all problems daily.

-Patrolled building daily and checked all equipments including chiller, heaters, water coolers, all elevators, stairwells and fire escapes for problems and corrected any problems as fast as possible.

-Worked with all professional people to correct problems.

-Kept logs for equipments hourly.

-Secured pool and laundry area daily in the evening.

-Monitored building through surveillance camera systems. Pride of Hawaii N.C.L. Cruise Ship

Honolulu, Hawaii

Security Officer A ug. 2006-Nov. 2006

Ilikai Hotel

Honolulu, Hawaii

Security Officer D ec. 2004- Aug. 2006

Hilton America of Houston Headquarters of the NFL Superbowl 2004

Houston, Texas

Security Officer O ct. 2004

Houston Astro Baseball Team

Houston, Texas

Security Officer A ug. 2002- Aug. 2003

Texan N.F.L. Football Team

Houston, Texas

Security Officer A ug. 2000- Oct. 2003

The Blue Angeles and Base in Pensacola and Milton Florida U.S. Navy Military Police 1 966-1969

Worked directly for the Captain of the base and its command. KEY SKILLS AND COMPETENCIES

● Certified by the State of Hawaii for Security Guard (6/2013)

● Professional

■ Handling crisis and emergency situations.

■ Able to work in outside adverse weather conditions.

■ Excellent decision making and interpersonal skills.

■ Knowledge of safety rules as well as evacuation procedures and practices.

■ Always communicating in a friendly and positive manner.

● Personal

■ Superb listening skills.

■ Physically fit and able to lift or move objects and materials of various weights.

■ Willing to work scheduled overtime.

■ Ability to work on own initiative and as part of a team. AREA OF EXPERTISE

● Public interaction, security checks, access control, customer service REFERENCES

● Available upon request

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