Customer Service Sales
Resume:
Debbie J Degataga
Gresham, Or. 97080
OBJECTIVE:
Obtain a position in the outside sales field with a quality firm, which would allow me the opportunity to contribute to their success as well as mine.
About Me:
* Excellent Customer Service
* Outgoing Personality
* Willing to go above and beyond
* Money Motivated!
* Reliable
EMPLOYMENT:
2007- Dec. 2016
River City Environmental
DUTIES INCLUDE:
While working at River City I have gained a wide variety of knowledge in the storm water and waste water industries and proper disposal methods. I am comfortable with my ability to prepare a professional quote and I am able to manage a job from start to finish. I am familiar with and work well with regulatory agencies, cities, environmental consultants, property management companies, big box stores, hospitals, educational facilities and home owners. I have plan center experience. I also manage snow and ice removal services.
Accomplishments: I started working with River City with very limited knowledge in the field of services that they offer. I was able to learn very quickly and I have quite successfully established, grown and managed several new and existing accounts. And in 2012 I achieved the one million dollar annual sales goal and have exceeded that ever since.
2006 to 2007
Pure Med Spa 503-***-****
DUTIES INCLUDED:
I provided client evaluations and detailed information regarding treatment procedures and products through effective communication and presentation.
2005 – 2006
GRESHAM NISSAN SUBARU
DUTIES INCLUDE:
Meeting and greeting customers, evaluating their needs, and assisting in finding the right vehicle. Vehicle presentation, identifying the features, advantages, and benefits that fit the customers wants and needs. Writing up the sale, evaluating the trade in, and negotiating the deal. Delivering the vehicle and then following up, to ensure an A+ on my CSI.
Accomplishments:
Being able to listening to the customers and make the car buying experience seam FUN! 2003 – 2005
NUVO LASER SKIN CENTER
DUTIES INCLUDED:
I provided client evaluations and detailed information regarding treatment procedures and products through effective communication and presentation. This was done with walk-in or phone-in clients. Accomplishments:
I have a proven ability to generate revenue, exceed quotas and deliver unsurpassed client services. I have the ability to deal professionally with difficult people and situations. Also I can handle myself in a professional manner while dealing with a high volume of multiple priorities. I am friendly, outgoing, and have a professional appearance. I am self managed with the ability to work alone as well as in a team environment.
1998 – 2003
GEMTOP MFG.
DUTIES INCLUDED:
Accounts Receivable, Invoicing, Order Entry, Credit Memos, Multi-Line Phones, Preparing Customs Forms, Preparing paperwork for truck drivers, Bills of Lading, Filing, Customer Service. Accomplishments: In setting new standards for myself I was able to reduce the Accounts Receivables DSO from 46 days in Dec. 1999 to 40.9 days in Dec. 2000, this resulted in the percentage of sales over 31 days to drop from 43.60% to 30.29%. I have also streamlined the returned merchandise paperwork flow, and created a new method of insuring that all invoices have a proof of delivery attached before filing. These both made a positive impact on the corporate financial audit. 1995 – 1998
GRESHAM DODGE
DUTIES INCLUDED:
Daily bank deposit, Balancing receipt book for sales, parts and service departments, Billing insurance and extended service contract companies, Accounts Receivable, Cashier, Safety Committee, Reynolds and Reynolds.
1992 – 1995
THOMASON TOYOTA
DUTIES INCLUDED:
Daily input and tracking of warranty claims, Service department cashier, Safety Committee. Accomplishments: I was able to achieve and maintain the second highest travel time on Warranty Claims in the three-state region.
EDUCATION 1986-1987
San Bernardino Community College
Banking and Financing, Foreign Language.
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