CHRISTINA N. PARNELL
*** ********* ****** #**** 661-***-****
New York, NY 10027 ac0d7s@r.postjobfree.com
EDUCATION
Master of Music, Performance Voice
Manhattan School of Music, 2018
Bachelor of Music, Commercial Music Business
Azusa Pacific University, 2011
SUMMARY OF QUALIFICATIONS
• Equally effective working independently and in cooperation with others.
• Excellent organizational and communication skills.
• Conscientious and thorough with detail.
• Strong writing and research skills.
• Computer literate in MS Word, Power Point, Excel & Outlook; Experienced in database management.
• Over 10 years of customer service and volunteer experience. RECENT EMPLOYMENT HISTORY
Family Service Specialist I/II July 2014-August 2016 Community Services Agency of Stanislaus County
Modesto, CA
• Interview clients in person and/or on the telephone in order to gather information needed to determine eligibility for public assistance and respond to inquiries regarding program eligibility and employment services.
• Interpret and apply the laws, rules and regulations governing eligibility and grant determination for public assistance programs and employment services programs. Communicate/explain complex rules and programs that could be understood by people of diverse ethnic, socio-economic and cultural backgrounds.
• Establish and maintain cooperative, professional working relationships with agency staff, customers and the general public.
• Maintain confidential information according to the legal standards and/or County regulations as required.
• Promote Agency's mission of serving the community by protecting children and adults & assisting families toward independence and self- sufficiency.
Youth Development Professional July 2013 – May 2014 Boys and Girls Club of Stanislaus County
Modesto, CA
• Plan and oversee the administration of designated Clubhouse programs and activities that support Youth Development Outcomes.
• Establish Clubhouse program objectives consistent with organizational goals and mission.
• Oversee the provision of day-to-day program activities in accordance with established standards and goals.
• Ensure that members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).
• Demonstrate leadership to assure conduct, safety and development of members. Geek Squad Customer Service Agent March 2012- February 2013 Best Buy
Bakersfield, CA
• Work in fast paced retail environment processing all services, returns and exchanges, technology trade-ins and recycling.
• Provide customers with repair, installation and service of products in the store.
• Provides the initial contact with customers, checks in product, and runs basic tests to determine product needs and service solutions.
• Performs product shipping and receiving, product maintenance, repairs, and services.
• Assists sales team to explain services and technology to customers.
• Maintains department communications.
• Perform administrative activities for the Geek Squad Precinct.