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Customer Service Real Estate

Location:
Palm Coast, Florida, United States
Posted:
May 19, 2017

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TOUSSAINT FORBES

** ********* ****

Palm Coast, FL 32164

Telephone: (917) ***-****

Email: ac0d76@r.postjobfree.com

OBJECTIVE: Seeking a challenging career in a company, firm or bank which will allow the utilization of over fifteen years of customer service experience.

EDUCATION:

Baruch College

Manhattan, New York

BBA Major Marketing

EXPERIENCE:

2/2011 – 5/2013 FJC Security Services

JFK International Airport, Jamaica, N.Y.

Position: Security Agent

Duties: Pro-actively ensuring the protection within the airport by screening incoming clients for valid credentials to enter the airport operations area. Ensuring vehicles were safe while on airport property.

4/2008 – 2/2011 Covenant Aviation Security

JFK International Airport, Jamaica, N.Y.

Position: Security Agent

Duties: Pro-actively ensuring the protection within the airport by screening incoming clients for valid credentials to enter the airport operations area. Ensuring vehicles were safe while on airport property.

6/2007 – 4/2008 Lend America

Hauppauge, N.Y.

Position: Telemarketer/Loan Officer

Duties: Identified potential mortgage customers by reading telephone and zip code directories and other prepared listings. Influenced customers to refinance while relaying information on all relevant services

2/2007 – 4/2007 First Fidelity Mortgage Group

Melville, N.Y.

Position: Telemarketer

Duties: Identified potential mortgage customers by reading telephone and zip codes directories and other prepared listings. Maintained high volumes of calls while achieving or surpassing all quotas.

6/2006 – 12/2006 Century 21 Realty

Jamaica, N.Y.

Position: Real Estate Agent

Duties: Arrange meetings between buyers and sellers to negotiate transaction details. Made calls in order to initiate sales and marketing activities in order to generate real estate clientele

11/2004 – 6/2006 Coldwell Banker

Rosedale, N.Y.

Position: Real Estate Agent

Duties: Arrange meetings between buyers and sellers to negotiate transaction details. Made calls in order to initiate sales and marketing activities in order to generate real estate clientele

9/1993 – 3/2004 JP Morgan Chase

Hicksville, N.Y.

Position: Customer Service/Collections

Duties: Managed a high-volume workload within a deadline-driven environment. Resolved high average inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). Assist customers with billing disputes and payments. Worked the call centers and automated dial-in system.

REFERENCES AVAILABLE UPON REQUEST



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