Donna R. Gilbert

Flint, TX ***** 469-***-**** ac0d5v@r.postjobfree.com

Summary

Administrative Support professional with 20+ years of experience in Sales and Marketing emphasizing innovation, creativity and problem solving. Versatile, efficient and detail oriented professional that excels with both teamwork and individual efforts. Focusing on building relationships founded on integrity with internal and external clients.

Core Qualifications

Exemplary Verbal and Written Communication

Data Analysis, Reporting and Auditing

Identification of Critical Success Factors

Professional Experience

Charter Spectrum/Time Warner Cable

MDU Sales Coordinator 11.2006 – 03.2017

Collaborated with co-workers to author a Sales Coordinator Manual as a Training Reference Guide

Designed a Rate Increase Template to process increases for Bulk properties reducing billing errors by 95%.

Created Sales Workbook Template for Account Executives streamlining data entry process increasing accuracy by 85%

Prepared Purchase Authority (PA) maintaining Access Fee budget of $9M for Texas, provided Monthly Analysis/Forecast.

Audited Sales Force Account records ensuring data integrity and adherence to company policies and procedures.

Preformed back office management of Service Agreements after full contract execution in an accurate and timely manner.

Marketing Coordinator 02.2005 – 11. 2006

Proof-read marketing collateral.

Implemented changes to Channel Lineups and Welcome Kits for North Texas.

Established and maintained vendor relationships.

Executive Assistant to Regional VP of Sales and Marketing 03.1999 – 02.2005

Liaison for the Regional VP by Scheduling Appointments, Managing Calendars and Screening incoming calls.

Designed database to Budget and Track Expenses resulting in accurate accrual reporting for Finance Department.

Managed and approved timecards, vacation banks, expense reports, travel and itinerary folders.

Organized details for on and offsite events including catering, presentations and handouts.

Raytheon

Department Secretary 08.1996 – 03.1999

Produced multifaceted presentations: Department meetings, Organizational Charts, Technical and Patent requests

Prepared all Travel Arrangements, Itinerary folders, expense reports and Technical Manuals.

Organized Events: Team, Departmental, All Hands and Holiday Occasions.

Donna R. Gilbert

Flint, TX 75762 469-***-**** ac0d5v@r.postjobfree.com

Technology Skills

Proficient in Excel, Word, PowerPoint, Outlook, Sales Force, Oracle PeopleSoft, Kronos, CSG, Fact Checking and Documentation.

Experience with Aribia, JDE One, Access, SharePoint and Data Collection.

Associations and Organizations

American Association of Notaries 06.2007 - Current

-State of Texas Notary Public – ID 12614005-9

WICT 02.2005 – 03.2007

Texas PAC 03.1999 – 03.2017

Volunteerism and Leadership

-Project Lead, NTX Area Camden DCI Transition, 6 sites 06.2014 – 12.2015

-Volunteer, North Texas Food Bank, Preparing Food Packages 2010

-Volunteer, Comcast Cares 2003 – 2005

-Volunteer, Habitat for Humanity 2002

-Volunteer, Salvation Army, Serving Holiday Meals 1993

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