OBJECTIVE

To work in an environment where I can actively demonstrate my ability to create an atmosphere that is focused on delivering friendly, customer-orientated service as a primary objective in order to achieve organizational goals.

WORK EXPERIENCE

TEXAS ROADHOUSE - JANESVILLE, WI SPRING 2011 – PRESENT

TRAINER/HEADWAIT/SERVER

Train new employees, preform supervisory oversight and evaluate staff performance

Validate credit transactions, financial accuracy and server performance in database

Repeatedly achieve Top Salesmanship and Top Customer Service Awards

NERIUM INTERNATIONAL SPRING 2016 – PRESENT

SENIOR BRAND PARTNER

Deliver exceptional account service to strengthen customer loyalty

Participate in professional development seminars to enhance sales strategies and techniques

Develop prospective customer strategy and follow-up on referrals from existing customers

Educate customers on product research results and benefits of product use

Create strong customer loyalty by developing trusted relationships

Develop and implement revenue-producing sales strategies within a highly-competitive industry

BLUE BAY RESTAURANT – MUKWONAGO, WI FALL 2007 – FALL 2010

SERVER

Developed strong work ethic and communication skills through this customer service experience

EDUCATION

UNIVERSITY OF WISCONSIN-MADISON - BACHELOR OF ARTS MAY 2015

Double Major: International Studies: Politics and Policy in the Global Economy, French

Certificate (Minor): Global Health

Dean’s List: 4.0 GPA (2011-2014) Cumulative GPA: 3.89/4.0

Recipient of 7 awards for academic excellence while attending UW-Madison

SCIENCES PO: L’INSTITUT D'ÉTUDES POLITIQUES DE PARIS SPRING 2014

Study Abroad Participant: Paris, France

Emphasis in International Relations and Development. Achieved Minimum Professional Proficiency in French

Class Representative: Foreign Policy under the Obama Administration; Development Economics

Class appointed liaison between professor and all registered students in each course

SKILLS AND ABILITIES

LEADERSHIP/COMMUNICATION EXPERIENCE

AMNESTY INTERNATIONAL: UNIVERSITY OF WISCONSIN-MADISON FALL 2012 - SPRING 2015

PRESIDENT SPRING 2015

Directed general member meetings and coordinated executive planning within organization

Delegated tasks and correspondence among members to ensure a productive work environment

CAMPAIGNS/EVENTS CHAIR FALL 2013

Planned and executed all events, fundraising projects, and awareness campaigns for organization

Coordinated an event featuring NFL quarterback, Aaron Rogers, and actress Emmanuelle Chriqui to raise awareness of conflict minerals in the Democratic Republic of Congo

Responsible for outreach to student organizations, University affiliates and local businesses

UNICEF: UNIVERSITY OF WISCONSIN-MADISON SPRING 2013 - SPRING 2015

VICE PRESIDENT SPRING 2015

Assisted in the development and oversight of semester campaigns, events and fundraisers

Provided general clerical and administrative support to executive board members

Established relationship between campus organization and international affiliates in Kenya

ADMINISTRATIVE CHAIR FALL 2013, FALL 2014

Responsible for coordination, scheduling and documentation of all internal and external meetings

Accountable for receiving, sorting and distributing emails and other communications

CROSS-CULTURAL EXPERIENCE

INTERNATIONAL FIELD EXPERIENCE SUMMER 2013

ADDRESSING REPRODUCTIVE HEALTHCARE AND HIV/AIDS - NAIROBI, KENYA

Volunteered in health settings to administer care and support to HIV+ children and their families

Utilized a curriculum to teach reproductive health to HIV+ adolescents

Established fair-trade relationship between local community outreach programs and UW-Madison

ALTERNATIVE BREAKS VOLUNTEER SPRING 2015

PINE RIDGE, SD INDIAN RESERVATION

Worked with local residents to rebuild homes in impoverished communities

Engaged with community leaders to spread awareness of current living conditions on reservation

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