Customer Service Professional Experience

Lucas Fernandez

***** * ******** **

Avondale AZ 85392

623-***-**** Cell Phone

******************@*******.***

OBJECTIVE

To obtain a challenging position where advancement opportunities exist for a dedicated and hardworking employee.

PROFESSIONAL EXPERIENCE

Bell Carter Packaging Phoenix, AZ 2009-2015

Shipping Receiving Supervisor

Responsibilities:

Manage the day to day functions of the dock

Check product in and put away product

Load and Off Load Trucks using forklift

Made sure trailers are being moved in the parking lot to always leave empty spots for next load

Cycle counts for appropriate product traceability

Supervised 25 employees

Coordinate with Staffing Company the number of employees needed each day

Create weekly schedules for employees to track hours and control overtime

Ensure all employees are crossed trained to eliminate efficiency issues

Track loading and unloading times continuously looking for ways to improve

Monitor all loads are shipped per Customer instructions (pictures, load locks, quality check)

Maintain a clean and safe environment for all employees

Schedule trucks and ensure loads are loaded on time to avoid detention charges

Custom Building Products Las Vegas, NV 2005-2009

Material Handler

Responsibilities:

Manage all in and out going shipments along with stock inventory

Receive incoming shipments, inspect for damage and quality issues, sign and copy all necessary documents and file

Ship and load trailers correctly to ensure the load will arrive at the location properly

Pull orders of specific items being requested

Warehouse Management RF System

Cycle Counts

EDUCATION

High School /GED

SPECIAL SKILLS

Bilingual: English and Spanish

Certified Forklift Operator / 15 years of experience on various Forklift

Load, off load stocking

Yard Hustler Operator

Shipping and Receiving

Customer Service

Inventory Control

Supervisor Lead Experience 5 years

Warehouse Management RF System

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