Suzanne Garro
Hollywood Fl. **020
*************@***.***
SUMMARY:
Seasoned restaurant/casino professional with more than 30 yrs experience in a fast paced industry.
Excellent communication and attention to detail.
High energy and outgoing with a dedication to positive guest relations. HIGHLIGHTS:
● Works well under pressure
● Learns new tasks quickly
● Trained in liquor,food service, sales and safety
● Highly responsible and reliable
EXPERIENCE:
Casino Server
Seminole Casino Hollywood Fl. 4/2016 - 4/2017
● Delivered exceptional, friendly, fast service
● Managed closing duties, including cleaning, restocking shelves and taking inventory
Casino Server/ VIP Bartender
Calder Casino Miami Gardens Fl 1/2015 - 4/2016
Supervisor / Mark 305-***-****
● Monitored VIP lounge to ensure optimal guest experience
● Skillfully anticipated and addressed guest needs Server/ Bartender/ Supervisor
Dania JaiAlai Dania Beach Fl 3/2010 - 11/2014
Supervisor / Faye 954-***-****
● Served food and drinks to the casino, poker room, and JaiAlai customers
● Trained new servers and scheduled wait staff
● Regularly checked on guest to ensure satisfaction Casino/ Poker Room / VIP Server
MardiGras Casino Hallandale Fl
954-***-**** 9/2005 - 1/2010
● Greeted customers and provided prompt and courteous service
● Consistently adhered to quality expectations and standards Co-Owner
LaTraviata Restaurant Ft Lauderdale FL 2000 - 2002 Owner / Robert 954-***-****
● Answered customer questions and resolved issued promptly
● Appropriately suggested additional items to customers to increase restaurant sales
● Maintained contact with kitchen and serving staff to ensure customer dining details were handled properly
● Performed financial activities such as cash handling and deposit preporation
EDUCATION
High School Diploma 1979
AS Education 1995
BA Psychology 1999