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Recruiting, healthcare recruiting, corporate recruiting, staffing

Roswell, Georgia, United States
May 19, 2017

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Suellen Luxton Plugge

*** ***** ****** ****

Roswell, GA 30075

Cell: (770) ***-****


Epix Healthcare Associates – Peachtree Corner, GA 03/2016- present

Director of Recruiting

*Recruit CRNA’s and Anesthesiologists for fulltime positions at client locations nationwide

*Schedule PRN and locum tenens providers for client locations nationwide

*Develop SOP’s for recruitment and scheduling of providers

*Identify new sources for lead generation

Schumacher Clinical Partners – Atlanta, GA 08/2012-03/2016

07/2013-03/2016 Medical Staff Liaison

*Facilitate hospital privileging by directing providers and Hospital Medical Staff Coordinator during the application process.

*Thoroughly research the backgrounds of all clinical applicants and works in collaboration with Regional Management and Risk Management to ensure qualified providers are delivering quality care to patients.

*Maintain current documents on all physicians by sending out monthly expiration notices and updates data base with updated information

*Coordinate with Recruiters and Schedulers for timely onboarding of new providers

*Facilitate timely reappointments

*Respond quickly to hospital needs at all times, particularly as they undergo Joint Commission and Medicare audits.

08/2012-06/2013 Recruiting Coordinator

*Facilitate the completion of the Schumacher Group Profile in Salesforce for all providers

Staffmark –Atlanta, GA 10/2011-08/2012

05/2012-08/2012 Recruitment Coordinator (Contract)

*Supported Home Depot’s Talent Acquisition Team in recruitment efforts to staff the opening of 2 new 700-seat Call Centers (Ogden, Utah and Kennesaw, Georgia).

*Worked with software programs PeopleClick (applicant tracking) and FurstPerson (online assessments and scheduling) to drive candidate flow from application to new hire paperwork.

10/2011–04/2012 Account Manager and Call Center Supervisor (Contract)

* Human Resources generalist and call center supervisor supporting a contingent workforce of 250+ at The Home Depot Retail Staffing Center.

* Responsible for the performance goals of team including call quality, accuracy, and adherence to procedures. Software used: Impact360, NICE, Avaya CMS

* Manage performance efficiently and effectively through evaluations, corrective action, feedback, and coaching and development.

02/2011-09/2011 – During this time, I served as Middle School PTA President, Middle School LSAC Board Member, and also travelled to Kingston, Jamaica for mission work.

HCA Healthcare - Brentwood, TN (Virtual) 02/2008-01/2011 Recruiter

*Source physician candidates using the internet, email and telephone

*Develop and maintain recruiting relationships with training program coordinators and physicians still in training

*Conduct preliminary background checks and verification of education

Staffmark – Atlanta, GA 08/2006-02/2008

11/07-02/08 Legal Assistant (Contract)

*Supported corporate counsel at Kimberly-Clark Corporation

08/06 – 10/07 On-site Specialist

*Recruiting and staffing assistant to the On-site Manager for Kimberly-Clark account

*Conducted interviews, performed reference/background checks, and completed new hire paperwork and onboarding

*Processed weekly payroll for 80+ employees

*Helped grow headcount/billed hours by over 50%

*Assisted with retention programs and events

Children's Healthcare of Atlanta - Atlanta, GA 10/2003-02/2004

Recruiter (Contract)

* Responsible for sourcing nurses, pharmacists and other health professionals for hard-to- fill positions using postings, the Internet, networking, internal database mining, referrals and cold-calling methods

* Secured agency agreements and acted as liaison and initial screen for multiple positions

* Participated in implementation of Taleo recruitment software for department

Scottish Rite Children's Medical Care Center - Atlanta, GA 03/1997-06/1997

Recruiter (Contract)

* Reviewed applications/resumes, completed initial interviews, referred candidates to managers when appropriate, consulted with managers on salaries, and offered positions

* Coordinated background checks, employee health assessments, and drug screens

Egleston Children's Healthcare System - Atlanta, GA 05/1996-09/1996

Recruiter (Contract)

* Recruited fulltime employees for positions that included administrative assistants, food service, environmental services, billing and collections, and allied health

* Reviewed applications/resumes, completed initial interview, referred qualified candidates to hiring managers, consulted with managers on salary, and offered positions

* Performed on-boarding, orientation, performance reviews and exit interviews

Jackson & Coker, Inc. - Atlanta, GA 01/1988-01/1996

07/1990-01/1996 Manager/Director/VP of Primary Care Division

* Strategic planning and leadership to insure market growth in response to industry changes

* Prepared annual business plans for a 5 million-dollar revenue center

* Managed the sales, profitability and operating expenses for a multi-position sales force.

* Developed and implemented territory management plans, including assignment of quotas and territories

* Team member coaching to ensure development and goal achievement

01/1988-06/1990 Recruiting Assistant/Recruiter/Sales Consultant

* Supported physician recruiters by sourcing and screening candidates

* Recruited Anesthesiologists and Nurse Anesthetists for both permanent and contract assignments

* Sold contract services to hospitals, medical groups, and managed care organizations


12/1987 University of Georgia, Athens, GA

BA from Henry W. Grady School of Journalism

SKILLS: Word, Outlook, Excel, Taleo, PeopleSoft, PeopleClick, RecruiterLogix, FurstPerson, Concur, Impact360, Nice, Avaya CMS, SalesForce, Tangier, WorkDay

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