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Quality Assurance Management

Location:
Dallas, TX
Posted:
May 19, 2017

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Resume:

Alford Hudspeth, Jr.

Summary

Management Consultant and Subject Matter Expert in:

Default servicing

Operational Risk Management

Internal Audit/Compliance

Credit Risk

OFAC

HUD 1

Forensic Review

AML(KYC)

Business Process Improvements

TILA

RESPA

Fair Lending

FDCPA

HMDA

Professional Attributes:

Proven Leadership

Project Management

Problem Resolution abilities

High attentiveness to details

Ability to multi-task and prioritize

Capability to self-govern, work with or lead a team

Experience

Fort Worth, TX 76119 ac0d0w@r.postjobfree.com 682-***-****

Newbold Advisors Compliance Analyst/Auditor November 2016 to Present

Conduct compliance analysis for documentation review, identify and verify exceptions within files and prepare reports and findings in a clear and concise manner.

Task required investigative work to determine if loans met the terms of purchase that were in effect at the time of the sale of the loan and provided write-ups.

Perform analysis reviews on mortgages for misrepresentation, fraud, and compliance violation

Performed Quality Control function as a senior reviewer, by performing in-depth quality assurance analysis of mortgage loan files, to resolve complex repurchase demands issued by mortgage insurance companies

Upon completion of review, assessments of the validity and materiality of the deficiencies are documented in detail.

Mark Shaw & Associates, Sr. Auditor/Compliance Analyst/Quality Assurance August 2015 to July 2016

Develop, review, and test procedure specific test scripts

Perform mortgage compliance loan reviews and or compliance assessments on mortgage servicing activity

Enter results of findings into testing tracking system or complete assessment worksheets and reports

Identify and escalate issues and trends to management

Coordinate with Business Analysts for sampling execution

Assist in ensuring accuracy of sampling strategies are executed appropriately and reflective of compliance risk

Collaborate with Business Analysts in the ongoing development of automated testing and other business compliance reports

Exceed review quality and production standards

RESPA, Consent Order, Quality Control

Perform QA activities in alignment with team and Independent Compliance Transaction Testing (ICTT) program methodology and procedures, leveraging required tools; obtain and analyze data from multiple sources and deliver accurate results on time

The Audit performed resulted in Audit and Compliance findings which were given to the (DBO) Department of Business Objects included borrower restitution.

Experis (JP Morgan Chase), Project Business Analyst/Compliance April 2015 to August 2015

Execute regular audits of mortgage sub-servicer and its vendors and tracking their performance against service level agreements, agency and state/federal requirements

Deliver timely and accurate audit reports to senior management and external requestors

Provide clear written and verbal explanations of all audit results and trends

Perform vendor management duties

StoneTurn Group, Internal Auditor/Compliance Analyst July 2013 to April 2015

Assisted in design and implementation of compliance testing to address potential mortgage servicing and foreclosure process violations

Complete audit reviews to ensure compliance with all applicable requirements, including but not limited to RESPA, HUD-1, CFPB, DOJ, OCC & bank policies, state laws and regulations in regards to loan servicing of mortgage loans in foreclosure

Overseen multiple Default Underwriting Investors Freddie Mac, Fannie Mae, USDA, and FHA.

Performed quality assurance checks and audits on completed foreclosures, modifications, deed-in-lieu & short payoff files to identify errors and policies and procedures compliance issues

Assisted with the analysis of compliance reviews findings to determine the root cause of errors and develop appropriate corrective action plans to ensure client is in compliance with state and federal guidelines

Responsible for comprehensive compliance reviews and risk assessments of business activities, practices and controls

Responsible for identifying and mitigating potential areas of compliance vulnerability and risk

Developed and implemented corrective action plans for resolution of problematic issues, providing guidance to business leaders and compliance staff on how to avoid or deal with similar situations in the future

The audit performed with Stoneturn results were 150 million fine to State of New York and restitution to borrower’s from the client. (DFS) Department of Financial Services.

JP Morgan Chase, Operations Unit Manager/AVP May 2010 to June 2013

Managed a group of 70 loss mitigation officers and underwriters on performing and non-performing loans being serviced for investors

Oversee reporting, compliance and daily operation of the branch

Manage changes in project scope proactively, identify risks and issues

Develop and track project timelines, milestones and deliverables

Define project scope, goals and deliverables that support business goals in collaboration with Senior Management

Execute regular audits of mortgage sub-servicer and its vendors and tracking their performance against service level agreements. agency and state/federal requirements

Deliver timely and accurate audit reports to senior management and external requestors

Provide clear written and verbal explanations of all audit results and trends

Perform vendor management duties

GMAC Mortgage Company, Loss Mitigation Supervisor June 2006- May 2010

Directed staff to negotiate the optimal workout solution for clients and borrowers from Retention to loan Liquidation and reviewed borrowers loan application to assure comprehensive of data for underwriting; confirming information listed on applications and obtaining supplementary documents which are essential for sale of loans to major markets

Worked closely with senior management to foster development and to reinforce the overall success of the Team/Department

Managed staff development, performance, resource allocation, and quality barometers to ensure overall performance of the team

Coordinated activities with operational areas, reviews and amends policies and procedures and participates in major projects as required

Participated in the development of a proprietary NPV (net present value) assessment to waterfall borrowers into appropriate workout

Provided motivation, guidance and leadership to staff also served as a consultant and answered basic underwriting questions for the loan processors, as well as processed home loan application from preliminary application to closing

Responsible for:

oTraining new hires and estimated the main property and financial power and credit worthiness of borrowers

oDaily approval of deals negotiated by the Loss Mitigation Specialists and underwriting departments

oSystem updates, and completion of daily reports to capture success and productivity of the loss mitigation department and Retention and examined estimated and suggested sanction of the customer application for oversized loans and prepare oversized loan packages for assessment for major investors

oGuidance and success and implementation of HAMP, HAFA and Client specific workout programs pertaining to Retention and underwriting guidelines

CitiFinancial Mortgage, Loss Mitigation Team Lead April 2003-May 2006

Responsible for leading and motivating a team of 10-12 Asset Managers to uphold to the following job duties as well as deliver monthly goals in listings, approvals and closed short sale transactions:

oReview high risk mortgage accounts for Loss Mitigation opportunities

oReview foreclosed loans to determine if they were processed within state guidelines

oDecision loan approval/denial based on total loan risk analysis

oReview fully documented loan history, and imaged documents pertaining to the loan

oReview all systems of record to collectively determine if the information used to make the foreclosure decision was valid

oDaily audits of Mortgage servicing and Default servicing loans (Foreclosure, Collections, Loss Mitigation)

Education

Missouri Valley College

Tarrant County College



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