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Customer Service

Location:
Delanson, NY, 12053
Posted:
May 19, 2017

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Resume:

Aubree Dunston ac0d0o@r.postjobfree.com

Cell Phone: 518-***-**** 984 Westfall Road

Messages: 518-***-**** Delanson, N.Y. 12053

Objective

To obtain a position within a company in which I can put my skills to use to not only benefit them but myself as well.

Experience

May 2006-Dec. 2006 - Assistant Store Manager: Concord Pools Inc., Guilderland, N.Y.

• Helped increase sales by 40 %

• Responsible for all duties within the store including customer satisfaction. Trained new employees as well as furthered my knowledge for the company at seminars.

• Responsible for the operations of the store including ordering of products, arranging meetings, unloading of merchandise, opening and closing of the location.

Dec. 2006-March 2007 - Assistant Office Manager and Assistant Accountant: Fecteau and Co., Albany, N.Y.

• Responsible for answering and directing calls.

• Duties included banking for the company, arranging business and lunch meetings for the company.

• Assisted in completing and filing taxes for clients within the company limits.

March 2007- Feb. 2013 - Waitress: Gibbys Diner, Duanesburg, N.Y.

• Responsible for prep work including salads, dressings, etc. Preparing tables, taking orders, server customers, cleaning tables and handling cash. Filling in for other employees when necessary.

• In charge of customer satisfaction and business needs as they arise.

Feb. 2013 – April 2013 - Call Center Rep: Maximus, Albany, N.Y.

• Assisted Clients with Health Insurance questions and claims.

• Directing calls to appropriate department.

April 2014 – Feb. 2015 - Waitress: Township Tavern, Knox, N.Y.

• Responsible for prep work including salads, dressings, etc. Preparing tables, taking orders, service customers, cleaning tables and handling cash. Filling in for other employees when necessary.

• In charge of customer satisfaction and business needs as they arise.

Feb. 2015 – Jan. 2016 - Waitress / Bar Tender: The Caverns Palace, Howes Cave, N.Y.

• Responsible for prep work including salads, dressings, etc. Preparing tables, taking orders, service customers, cleaning tables and handling cash. Filling in for other employees when necessary.

• In charge of customer satisfaction and business needs as they arise.

Dec. 2015 – Aug. 2016 - Assistant Manager: Family Dollar, Schenectady N.Y.

• Responsible for all duties within the store including including unloading of merchandise, opening and closing, bank deposits, customer satisfaction and security.

• Filling in for Manager when necessary, assisting in layout and setup of new stores.

Education

2003-2005 Schoharie Central High, Schoharie, N.Y.

• College accounting through SUNY Cobleskill.

• Business Math, Accounting.

• Computer Programming.

2005-2008 Schenectady County Community College, Schenectady, N.Y.

• Studied within a business transfer program.

• Studied business law and accounting accounting.

• Majored in Business Administration.

2016 - Current Bryant & Stratton College, Albany, N.Y.

• Currently enrolled in the Medical Assistant Degree Program.

References

• Available upon request.



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