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CONSTANCE L. WEBB

**** **** ******* *****, *******, MARYLAND 21113, 443-***-****

ac0d0n@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Registered Medical Assistant (RMA)

Customer Service Representa ve (CSR)

Administra ve Assistant (AA)

EXPERIENCE

3/1/2002 TO 8/25/2015 Pediatric Group Cro on, Maryland REGISTERED MEDICAL ASSISTANT/ $18.65 HRLY/ 40HRS

Provided medical assistance, administra ve and customer service to the Pediatric Group of Cro on, Maryland. Maintained pa ent privacy by adherence to HIPPA

Worked and maintained rela ons with staff and clients; subordinates and superiors on all levels. Communicated orally and in wri ng. Analyzed problems, iden fied significant factors as well as; recognizing solu ons and providing on the-spot assistance in resolving ma ers that required immediate a en on. Detailed oriented.

Assisted physicians and physician assistants in the exam room. Kept exam rooms stocked with adequate medical supplies, maintained instruments, and prepared steriliza ons as required.

Ensured that all related reports, labs and informa on were filed and available in pa ents’ medical records prior to their scheduled appointment.

Escorted pa ents to the exam room to measure vital signs, weight, blood pressure, pulse and temperature to include Electrocardiogram (EKG), Phenylketonuria (PKU) and venipunctures. Documented all informa on in the pa ent’s chart and provided them with instruc ons as instructed by the physician or physician assistant.

Administered immuniza on vaccines for annual checkups.

Triaged and processed messages from pa ents and front desk personnel to physicians and physician assistants.

Maintained medical records and logs. Managed pa ent flow and physicians’ calendar. 5/1/2001 TO 3/1/2002 Pediatrics Bowie, Maryland

MEDICAL ASSISTANT/ $10.00 HRLY/ 40HRS

Provided medical assistance, administra ve and customer service to Pediatrics in Bowie, Maryland. Maintained pa ent privacy by adherence to HIPPA.

Maintained rela ons with staff, clients and superiors on all levels. Mul tasked assigned du es.

Assisted physicians in the examina on room with pa ents. Stocked and maintained the rooms with medical supplies.

Measured vital signs, weight, blood pressure, pulse and temperature, Phenylketonuria PKU’s, venipunctures, injec ons, EKG’s and phlebotomy. Administered vaccines.

Interviewed and triaged pa ents, recorded informa on in pa ent charts and Electronic Medical Record (EMR).

Managed pa ent flow, handled calls and managed doctors’ and in-house schedules.

Schedule appointments and made follow up phone calls to pa ents. 2

EDUCATION

06/2000 TO 05/2002 Ultrasound Diagnos c School New Carrolton, Maryland RMA

Medical Assistant

06/2000 TO 10/2000 Internship/ Dr. Emmanuel Etumu Temple Hills, Maryland INTERNSHIP

09/1995 TO 06/1998 Largo High School Largo, Maryland Diploma

REFERENCES

References are available on request.

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